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  • 08 Apr 2013
  • Research & Ideas

How to Demotivate Your Best Employees

company. Perfect attendance was defined as not having any unexcused absences or tardy shift arrivals during the month. The plant managers had all the right intentions when they implemented the award program. Absenteeism and tardiness... View Details
Keywords: by Dina Gerdeman; Service
  • 01 Mar 2024
  • News

3-Minute Briefing: Ilana D. Weinstein (MBA 1995)

Weinstein: Standing tall and seeing all of the strategic possibilities in a highly competitive industry. I grew up in New York City and worked in every store along our 10-block radius. I learned how to sell and negotiate at a young age. There’s a scrappiness and... View Details
Keywords: Edited by Julia Hanna; Photo by Chris Sorensen; search firm; entrepreneurship; hedge funds
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609002 Business and Human Rights Harvard Business School Note 309-097 This note addresses some of the most frequently asked questions about the... View Details
Keywords: Martha Lagace
  • June 2003 (Revised April 2004)
  • Case

Mercy Corps: Global Social Entrepreneurship (A)

By: Christopher A. Bartlett and Daniel F. Curran
Neal Keny-Guyer, CEO of Mercy Corps International, built his organization by following the advice of Theodore Roosevelt: "Be smart enough to hire good people and have sense enough to get out of their way." For eight years, Keny-Guyer helped Mercy Corps grow in size and... View Details
Keywords: Corporate Entrepreneurship; Globalization; Government and Politics; Selection and Staffing; Leadership; Organizational Structure; Opportunities; Afghanistan; Iraq
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  • June 2020
  • Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble
This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States
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  • 18 Apr 2023
  • Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

isn’t necessary when looking for the right top executive; industry expertise often counts more. Many of these leaders have previous public-company management experience, and they deliver outsized returns for themselves and the PE-backed... View Details
Keywords: by Rachel Layne; Financial Services
  • Web

Entrepreneurship - Faculty & Research

$65-million Series B round. The company attributed much of its success to hiring smart and tenacious generalists who could adapt to new situations, learn quickly, and bring an execution mindset. But the organization was maturing, and specialists were increasingly... View Details
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

practices to reinforce inequalities, not only in society, but right here in our company? This is often a challenging step for leaders. If you’re not using scorecards, dashboards or some other measurement system to analyze how everyone’s... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

since when costs are reduced one must be sure that outcomes are not made worse. Outcomes are also essential parts of value based payment plans like bundled payment. In regional and national expansion of delivery organizations, they are important in determining how to... View Details
  • 01 Dec 2023
  • News

Joint Venture

beginning at the end of 2023—though for some osteoarthritis sufferers, that’s simply not fast enough. “We’ve had 5,000 people reach out and say, ‘I need this right away,’ ” Surakanti says. Once Ormi showcases preliminary View Details
Keywords: Shoshi Parks
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

and a former professional French-horn player, Brooks came to the subject of happiness by way of art. His early research focused on why people produce and consume art and beauty as well as the motives behind human generosity. He discovered... View Details
Keywords: by Dan Morrell
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

What inspired you to launch Forby Entertainment Partners? I started working on film and TV shoots in New York City during college. My first boss, an executive producer, recommended Edward Jay Epstein’s book, The Hollywood Economist: The Hidden Financial Reality Behind... View Details
Keywords: Robert Bochnak
  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

ideal solution, according to a new working paper, might be a compromise: Hybrid schedules in which employees roughly split their workweeks between the home and office appear to work best. These schedules allow for the right mix of... View Details
Keywords: by Ben Rand
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder,... View Details
Keywords: by Michael Beer
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

this country. If elected, I will do everything possible to ensure that America has the strongest defense forces in the world and that we are prepared to fight two major wars at a time. If elected, I will do everything possible to protect the View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

research on organizational learning, human resource management and operations management are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-002.pdf Lean Principles, Learning, and Software Production: Evidence from... View Details
Keywords: Martha Lagace
  • June 2011
  • Article

The Paradox of Excellence

By: Thomas J. DeLong and Sara DeLong
Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that it's often because they're afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new... View Details
Keywords: Employees; Innovation and Invention; Strength and Weakness; Performance Productivity; Risk and Uncertainty; Motivation and Incentives; Satisfaction
Related
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

Opportunity: Customers’ Routines When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Humans Outshine AI in Adapting to Change Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

HBS - The year in Review

Harvard Business School. © Yinka Shonibare CBE. All Rights Reserved, DACS/ARS, NY 2022. Executive Education Lawn, Harvard Business School. Initiatives Fuel Research Initiatives are research-fueled communities of engagement where faculty,... View Details
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

struggle because they get told only a portion of what they need to know. Once you recognize that it's not human nature to tell you everything, you have to be open and candid and say, ‘Look, tell me what you are not telling me.’ “Some CEOs... View Details
Keywords: by Michael Blanding