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All HBS Web
(757)
- People (1)
- News (206)
- Research (431)
- Events (1)
- Multimedia (5)
- Faculty Publications (102)
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- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly...
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by Roger Thompson
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day....
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- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
summaries of the working papers published by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2016: The Great Training Robbery There is a widely held...
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by Carmen Nobel
- 18 Apr 2007
- HBS Case
How Magazine Luiza Courts the Poor
Frei notes. Employee training relies on a management approach summed up by Luiza Helena as "assisted freedom," with a focus on self-development, open communication, and participation. For most...
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- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers, recipients, or hospital...
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- 17 Apr 2012
- First Look
First Look: April 17
enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of their day compensating for internal...
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Carmen Nobel
- 20 Feb 2008
- First Look
First Look: February 20, 2008
http://www.hbs.edu/research/pdf/08-061.pdf Cases & Course MaterialsProntoWash: Washing the World's Cars to a Tango Beat Harvard Business School Case 108-037 ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help...
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Martha Lagace
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are...
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by Marguerite Rigoglioso
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
no one passes up the opportunity; 91 percent of those accepted started class this fall, a yield unmatched by any rival. HBS MBAs are in high demand in the job market. So where's the rub? “Conventional MBA programs train the wrong people...
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- 22 May 2012
- First Look
First Look: May 22
responsibility of business leaders increases. We also document that both sustainable development and employee training become a higher priority for companies and that corporate governance improves....
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Sean Silverthorne
- 20 May 2008
- First Look
First Look: May 20, 2008
case of Lisa Sherman (A) describes a highly successful executive at Verizon struggling with whether to reveal her sexual identity. Having attended a diversity training workshop in which participants expressed extremely negative views of...
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Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
service representatives to handle the majority of calls on their own, without transferring queries further down the line, it is evidence that the company places equal focus on its representatives (so-called "employee empowerment") as it does on its clients....
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- 18 May 2010
- First Look
First Look: May 18
referred to as "the Bosses." The Total Quality Model had been a success in terms of company growth and profitability, sustained by the success of Mercadona's unusually high investment in employee View Details
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Martha Lagace
- 27 Sep 2016
- First Look
September 27, 2016
explaining the success of various training and education programs. We use these distinctions to structure the landscape of strategic decisions that both organizations committed to organizational development and providers of executive...
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Sean Silverthorne
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
employees that their thoughts are welcome—and that includes inviting people to push back on a company’s strategies when they disagree with plans or recognize flaws. “You are training people to contribute by...
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- 24 Aug 2010
- First Look
First Look: August 24
The Role of Employee Proactivity Authors:A. M. Grant, F. Gino, and D. Hofmann Publication:Academy of Management Journal (forthcoming) Abstract Extraversion predicts leadership emergence and effectiveness, but do groups perform more...
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Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
process, helping to train networking professionals to design, build, and manage more complex networks. Aware of just how much was riding on the success of the learning platform, Beliveau-Dunn needed to decide whether to invest heavily in...
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Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
then used to communicate the common vision to all alliance employees and establish a governance process that keeps everyone focused on achieving the alliance's strategic objectives. Read an excerpt:...
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Martha Lagace
- 21 Aug 2012
- First Look
First Look: August 21
companies were less and less present in MBA recruiting, and he believed that companies' ability to train employees within the context of their jobs was quelling their desire for MBAs with less...
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Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
retailers empower their workers to improve processes at the store and also give them the tools and training needed to use the empowerment appropriately. Enlightened retailers also realize the importance of not overloading their store...
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