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Show Results For
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All HBS Web
(2,341)
- News (612)
- Research (1,440)
- Events (6)
- Multimedia (17)
- Faculty Publications (801)
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
or arrogance. Martina suggested that “pride in one’s organization stems from a collective reach for excellence, civility, and a humble perspective this is what is fostered by management teams who lead by...
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by James Heskett
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it...
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by James Heskett
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
evident in the success of large companies such as Costco, Jordan's Furniture, Southwest Airlines, Google, and even Starbucks, businesses that meet the needs of a broader set of stakeholders than shareholders. (A recent study of 30 such firms, View Details
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by Nancy Koehn
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen...
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- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
decades of research and scholarship at Harvard. This was the first time I saw Al Chandler and it was also the first time I heard a talk by Bernard Bailyn and David Landes. There they were, three giants of...
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by Sean Silverthorne
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese...
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- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
consensus in a multiparty deal makes you hostage to the most extreme or reluctant party." This surprisingly common result is why an “A” is often appended to DAD: “DADA” means Decide-Announce-Defend-Abandon. An apparently irresistible deal blessed View Details
- 30 Jul 2001
- What Do You Think?
What’s the Future of Corporate Governance?
pays for it? Should there be an independent firm that is appointed by the SEC?" What do you think? Original Article Observers such as Jay Lorsch, in his book Pawns and Potentates, has argued that boards of directors often have...
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by James Heskett
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
team, judge and jury, and exercise the wisdom of Solomon.” David McConnell said, “Maybe the answer lies in the question, ‘What is the offender doing to be sure that it does not happen again?’ How long does that take? Bottom line, a board...
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by James Heskett
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I...
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by Kathryn Haviland
- June 2016
- Teaching Note
The Rawlinsons: Facing Life and Career Decisions as a Couple
By: Boris Groysberg and Robin Abrahams
David and Nadia Rawlinson are a dual-career power couple who both seek executive careers in large organizations. At the beginning of the case, Nadia has taken a new job in San Francisco, while David has been offered an opportunity in London. What are the risks of...
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- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Key concepts include: In their zeal to delight customers, some companies actually lose money with them View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief...
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- 01 Dec 2023
- News
Thinking Ahead
from angel investors,” she says. “Creating a business, and understanding the pain points, is still the greatest challenge for any new venture, regardless of the economic climate, but the barriers to entry have gone way down, thanks to some of the tools out there. You’d...
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- 07 Nov 2019
- News
Growing Our Food: Making Agriculture More Sustainable
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech...
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- May 2016
- Case
The Inexorable Rise of Walmart? 1988—2016
By: John R. Wells and Gabriel Ellsworth
In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price...
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Asda;
Costco;
David Glass;
Convenience Stores;
Discount Retailing;
Dollar Stores;
Doug McMillon;
E-commerce;
Online Retail;
General Merchandise;
Grocery;
Lee Scott;
Mike Duke;
Multichannel Retailing;
Omnichannel;
Neighborhood Market;
Sam Walton;
Sam's Club;
Store Formats;
Supercenter;
Supermarket;
Warehouse Clubs;
Merchandising;
Walmart;
Wal-Mart;
Globalized Firms and Management;
Competitive Strategy;
Corporate Strategy;
Growth and Development Strategy;
Business Units;
Business Divisions;
Business Growth and Maturation;
Business Model;
Business Organization;
For-Profit Firms;
Film Entertainment;
Television Entertainment;
Banks and Banking;
Price;
Profit;
Revenue;
Food;
Global Range;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Business History;
Compensation and Benefits;
Employees;
Human Capital;
Labor Unions;
Wages;
Business or Company Management;
Goals and Objectives;
Management Succession;
Brands and Branding;
Product Positioning;
Distribution;
Supply Chain;
Supply Chain Management;
Public Ownership;
Problems and Challenges;
Labor and Management Relations;
Strategy;
Adaptation;
Business Strategy;
Competition;
Competitive Advantage;
Diversification;
Expansion;
Segmentation;
Information Technology;
Internet;
Mobile Technology;
Online Technology;
Web;
Web Sites;
Retail Industry;
Food and Beverage Industry;
Distribution Industry;
Banking Industry;
United States;
Arkansas;
Bentonville
Wells, John R., and Gabriel Ellsworth. "The Inexorable Rise of Walmart? 1988—2016." Harvard Business School Case 716-426, May 2016.
- 24 Jun 2016
- Op-Ed
Why Brexit is a Big Deal
The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic. Brexit is a vote against the European Union. Once heralded as the engine of...
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by John Quelch
- 30 Jan 2009
- Other Presentation
Advice to the U.S. President on Competitiveness
Session moderated by Michael Porter and featuring Scott Davis, Ellen J. Kullman, Rupert Murdoch, Duncan Niederauer, David M. Rubenstein, Ronald A. Williams.
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"Advice to the U.S. President on Competitiveness." World Economic Forum Annual Meeting, Davos, Switzerland, January 30, 2009.
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on 'rational intuition' may be a...
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by James Heskett