Publications

16 Mar 2015
Research & Ideas

Advice on Advice

even damage relationships. But when advice-giving does go well, it is a beautiful thing, says Margolis, the James Dinan and Elizabeth Miller Professor of Business Administration. "If you've been... View Details

Keywords: by Dina Gerdeman

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

In 2019, a three-year-old boy walked with his mother into a Florida Best Buy store, clutching a toy dinosaur that Santa had given him for Christmas. Only, the dinosaur’s head had broken, and now tears were streaming down the boy’s face as... View Details

Keywords: by Michael Blanding; Retail

21 Mar 2019
HBS Case

The Ferrari Way

As the head of design told Thomke: “Form follows function, but there is always a large margin for artistic freedom. The difference between an efficient shape and a beautiful View Details

Keywords: by Michael Blanding; Auto

Web

Faculty & Research - Business History

who have inspired him, and the impact of Black Americans in the military throughout U.S. history. 21 Nov 2023 News The Beauty Industry: Products for a Healthy Glow or a Compact for Harm? Re: Geoffrey Jones... View Details

Web

How I Spent my 2+2 Deferral: Zoe Bhargava - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

marriage. I struggled to reconcile sermons that emphasized that we were all made in the likeness of God yet only half the population was available for me to fall in love with. My pan identity evolved from my recognition of the beauty in... View Details

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

Intense preparation helped Hillary Clinton command the podium in her first debate with Donald Trump in September 2016—the most-watched presidential debate in US history. In one of the debate’s most memorable moments, Clinton called out Trump for ridiculing a View Details

Keywords: by Danielle Kost

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

and a former professional French-horn player, Brooks came to the subject of happiness by way of art. His early research focused on why people produce and consume art and View Details

Keywords: by Dan Morrell

Portrait Project

Nicolle Richards

I experienced immense heartbreak and agony as I lost my faith, slowly, then all at once. As the child of missionaries, Christianity had been the foundation of my entire life. But two years into college, three read-throughs of the Bible,... View Details

January 2014 (Revised January 2017)
Case

Nivea (A)

By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar

The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details

Keywords: Innovation; Innovation Management; Crowdsourcing; Big Data; Innovation Strategy; Innovation and Management; Knowledge Management; Knowledge Sharing; Research and Development; Social and Collaborative Networks; Collaborative Innovation and Invention; Analytics and Data Science; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry

November 2017 (Revised October 2018)
Case

Brandless: Disrupting Consumer Packaged Goods

By: Jill Avery

Brandless, an online direct-to-consumer seller of upscale private-label consumer packaged goods, offered consumers a limited assortment of values-conscious products delivered directly to their homes with the simplicity of one fixed $3 price point that promised an... View Details

November 1991 (Revised July 1995)
Case

Body Shop International

By: Christopher A. Bartlett

Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she... View Details

Keywords: Business Startups; Business Growth and Maturation; Leadership Style; Management Succession; Management Teams; Corporate Social Responsibility and Impact; Values and Beliefs; Global Strategy; Beauty and Cosmetics Industry

Portrait Project

Raphael Geismar

I want to be a restless farmer. The kind that disseminates seeds all along the way, and patiently helps them grow and bloom. I never want to lose contact with the natural View Details

Profile

Eduardo Avalos

would run through the grape fields, ride the tractors, and eat strawberries from the fields in which they were grown. Having grown up in a city, I developed a fond love for the countryside, for the beauty of... View Details

October 2019 (Revised December 2019)
Case

La Roche-Posay: Growing L'Oreal's Active Cosmetics Brand

By: Jill Avery, Vincent Dessain and Mette Fuglsang Hjortshoej

As 2018 neared its end, Laetitia Toupet, international general manager of L’Oréal’s La Roche-Posay brand reflected on the brand’s achievements over the past year. At €1 billion in revenue, La Roche-Posay had recently become the number one dermocosmetics brand in the... View Details