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  • Article

Managing a Polarized Workforce: How to Foster Debate and Promote Trust

By: Julia A. Minson and Francesca Gino
One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
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  • 04 May 2021
  • Cold Call Podcast

Reversing Brain Drain: Moving Talent to Middle America

Keywords: Re: Prithwiraj Choudhury

    How ENGOs Can Support Corporate Climate Change Efforts

    Nearly half of CEOs view climate change as affecting their companies now or within the coming decade, but there is also a wide gap between what CEOs say is progress on tackling climate change and what many of their investors believe are effective actions.... View Details

      Satish K. Tadikonda

      Satish Tadikonda is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School. In the MBA program, Satish teaches The Entrepreneurial Manager, a required first-year MBA course, and Entrepreneurship in Life Sciences, an elective course for... View Details

      • 03 Jun 2020
      • Blog Post

      How to Thrive as a Remote Manager and Employee

      noise. For phone meetings, introduce yourself before speaking. “This is...” Engage Your Employees As a manager, it’s important for you to consider what has worked well for your team in person and how you can... View Details
      • 31 Aug 2021
      • Book

      Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

      the new book Power, for All: How It Really Works and Why It’s Everyone’s Business. Battilana co-wrote the book with Tiziana Casciaro, a professor at the Rotman School of Management at the University of Toronto. “Cultivating humility and... View Details
      Keywords: by Jay Fitzgerald
      • Article

      Making Exit Interviews Count

      By: Everett Spain and Boris Groysberg
      In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them—why they stay, why they leave, and how the organization needs to change. A thoughtful exit interview—whether it be a face-to-face... View Details
      Keywords: Information; Management Practices and Processes; Retention; Resignation and Termination
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      • 2017
      • Working Paper

      Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain

      By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
      How do teams working on complex projects get the help they need? Our qualitative investigation of the help provided to project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds... View Details
      Keywords: Helping; Rhythm; Prosocial Behavior; External Team Leadership; Social Construction; Time; Qualitative Methods; Field Research; Groups and Teams; Projects; Behavior; Social and Collaborative Networks
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      • Research Summary

      Overview

      By: Rohit Deshpande
      Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
      • October 2020 (Revised November 2020)
      • Case

      Digging for Gold: Paulson & Co.'s Activism in the Gold Sector

      By: Suraj Srinivasan and Jonah S. Goldberg
      The case describes the efforts of hedge fund Paulson & Co to influence corporate governance and improve performance in the gold industry. In an innovative move, the hedge fund led the creation of the Shareholder Gold Council, a consortium of large investors in gold... View Details
      Keywords: Board Of Directors; Hedge Funds; Shareholder Activism; Gold; Corporate Governance; Governing and Advisory Boards; Investment Funds; Investment Activism; Performance Improvement; Corporate Accountability; Mining Industry; Canada; United States
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      • Forthcoming
      • Chapter

      Racism, Causal Explanations, and Affirmative Action

      By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver
      BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details
      Keywords: Prejudice and Bias; Race; Complexity
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      • Research Summary

      US-China Relations

      By: Meg Rithmire
      Economic interdependence between the US and China was imagined years ago to be a source of security and prosperity for both countries, but is now the site of concerns about risk and national security on both sides. My work has examined how that shift has come about,... View Details
      • 2017
      • Working Paper

      Business History, the Great Divergence and the Great Convergence

      By: Geoffrey Jones
      This working paper provides a business history perspective on debates about the Great Divergence, the rise of the income gap between the West and the Rest, and the more recent Great Convergence, which has seen a narrowing of that gap. The literature on the timing and... View Details
      Keywords: Business History; Economics; History; Wealth and Poverty; Developing Countries and Economies; Economic Growth
      Related
      • 2020
      • Case

      The Ellen MacArthur Foundation: Accelerating a Circular Economy for Plastic Packaging

      By: Andrew J. Hoffman
      Plastic has become essential to global day-to-day activities, yet it is also causing extreme environmental degradation. Many leaders in the plastics industry are starting to question its sustainability. This case presents insights into the future of the plastic... View Details
      Keywords: Plastic Waste; Environmental Sustainability; Cooperation; Supply Chain Management; Corporate Social Responsibility and Impact; Consumer Products Industry
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      • 15 Mar 2017
      • Blog Post

      Tips on Holding Effective Company Recruiting Events

      Hosting a company recruiting event is a great way to build brand awareness and engage with students. Based on student feedback, here are some ideas to consider when preparing to come to campus or hosting a virtual event. Invite Dynamic... View Details
      Keywords: All Industries

        Operational Transparency

        Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details

        • 05 Dec 2019
        • Blog Post

        Addressing Unmet Needs in Health Care Using an MBA

        you arrived at HBS, were you planning to go into a health care career? What influenced your decision to pivot into that industry? Before coming to HBS, I worked at Procter & Gamble as an operations manager. While my first job (only... View Details
        • 30 Jul 2007
        • Research & Ideas

        Repugnant Markets and How They Get That Way

        Unfair. Undignified. Inappropriate, unprofessional, distasteful—and most of all, repugnant. To the wonder and surprise of Alvin E. Roth, a Harvard economist, these harsh words are often hoisted to describe an important task of his: designing and building new markets.... View Details
        Keywords: by Martha Lagace
        • 25 Mar 2009
        • Working Paper Summaries

        Demographics, Career Concerns or Social Comparison: Who Games SSRN Download Counts?

        Keywords: by Benjamin G. Edelman & Ian I. Larkin; Education
        • 18 Sep 2017
        • Research & Ideas

        'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

        They’ve tracked it down, and now you’ve got this bond, and you’ve engaged with a brand in a self-directed way.” More recently, Wendy’s has taken a lighter touch on Twitter with customers:  Find new friends. — Wendy's (@Wendys) January 3,... View Details
        Keywords: by Dina Gerdeman; Advertising; Technology