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Show Results For
-
All HBS Web
(9,290)
- People (40)
- News (3,004)
- Research (3,935)
- Events (38)
- Multimedia (125)
- Faculty Publications (2,702)
MIT Communications Forum, October 4, 2007
For the forum's topic of collective intelligence, Karim Lakhani participated as a speaker in "a conversation about the theory and practice of collective intelligence, with emphasis on Wikipedia, other instances of aggregated intellectual work and on recent... View Details
- February 1993
- Background Note
Teaching Notes: Communicating the Teacher's Wisdom
By: James E. Austin
Provides guidance for the preparation of teaching notes. Sets forth the rationale for teaching notes, what they should contain and why, and how they can be prepared. Based on the experiences of Harvard Business School faculty.
View Details
Austin, James E. "Teaching Notes: Communicating the Teacher's Wisdom." Harvard Business School Background Note 793-105, February 1993.
- Research Summary
Communication (and Coordination?) in a Modern, Complex Organization
This is a descriptive study of the structure of communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional firm during a...
View Details
- 2022
- Chapter
Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model
By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to...
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Jennings, P. Devereaux, Maggie Cascadden, and Andrew J. Hoffman. "Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model." Chap. 12 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine Haas, Havovi Joshi, Anita McGahan, and Paul Tracey, 214–231. Edward Elgar Publishing, 2022.
- 11 May 2020
- News
Why Leader’s Communications Don’t Connect And What To Do About It
- 2023
- Working Paper
Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services
By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies
how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, May 2023.
- April 2008
- Teaching Note
TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial (Brief Case)
By: Michael Beer and Sunru Yong
Teaching note to case #2184
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- 17 Dec 2020
- Video
Interaction with the Broader HBS Community
- September 2010
- Teaching Note
China Mobile's Rural Communications Strategy (TN)
By: William C. Kirby and F. Warren McFarlan
Teaching Note for 309034.
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- 2011
- Chapter
Organizations in the Shadow of Communities
By: Siobhan O'Mahony and Karim R. Lakhani
O'Mahony, Siobhan, and Karim R. Lakhani. "Organizations in the Shadow of Communities." In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood, 336. Research in the Sociology of Organizations. Emerald Group Publishing, 2011.
- 01 Nov 1974
- Conference Presentation
A Comparative Framework for Socialization Practices in Traditional and Modern Communes
By: R. M. Kanter
- August 2000 (Revised November 2000)
- Case
Building Brand Community on the Harley-Davidson Posse Ride
The second Harley-Davidson Posse Ride, a grueling 2,300 mile, 10-day trek from South Padre Island, Tex., to the Canadian Border is billed "for serious riders only." Harley Owner's Group (H.O.G.) Director Mike Keefe must decide whether this rolling rally deserves a...
View Details
Keywords:
Relationships;
Customer Focus and Relationships;
Brands and Branding;
Motorcycle Industry;
United States
Fournier, Susan M., James McAlexander, John Schouten, and Sylvia Sensiper. "Building Brand Community on the Harley-Davidson Posse Ride." Harvard Business School Case 501-015, August 2000. (Revised November 2000.)
- August 1978 (Revised May 1993)
- Case
Community Television of Southern California: KCET
Herzlinger, Regina E. "Community Television of Southern California: KCET." Harvard Business School Case 179-046, August 1978. (Revised May 1993.)
- 01 Sep 1974
- Conference Presentation
Coupling, Parenting, and the Presence of Others: Intimate Relationships in Communal Households
By: R. M. Kanter, D. K. Weisberg and D. T. Jaffe
Kanter, R. M., D. K. Weisberg, and D. T. Jaffe. "Coupling, Parenting, and the Presence of Others: Intimate Relationships in Communal Households." Paper presented at the Society for the Study of Social Problems Annual Meeting, Montreal, September 01, 1974. (Also presented at the 1974 meetings of the American Psychological Association, New Orleans, pp. 433-52 (with D.K. Weisberg and D.T. Jaffe). Reprinted in Family Relationships, edited G.K. Phelen. Minneapolis: Burgess, 1978.)
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
becomes evident that digital communications will fundamentally reshape the way businesses market, and often deliver, goods and services. The current View Details
Keywords:
by Peter K. Jacobs
- September 1994
- Case
Benetton: The "United Colors" Communications Campaigns
By: James L. Heskett, Stephen A. Greyser and Norman Klein
Heskett, James L., Stephen A. Greyser, and Norman Klein. Benetton: The "United Colors" Communications Campaigns. Harvard Business School Case 595-032, September 1994.
- August 2007
- Article
Vive La Resistance: Competing Logics and the Consolidation of U.S. Community Banking
By: Christopher Marquis and Michael Lounsbury
Marquis, Christopher, and Michael Lounsbury. "Vive La Resistance: Competing Logics and the Consolidation of U.S. Community Banking." Academy of Management Journal 50, no. 4 (August 2007): 799–820.