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- All HBS Web (732)
- Faculty Publications (121)
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- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
“might have a perverse incentive to allow underperforming employees to keep underperforming because it makes it easier to decide whom to lay off,” Hagerty says. Let the doctor decide The idea for the research came from Barasz’s personal View Details
Keywords: by Michael Blanding
- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
interactivity across geographic distance than has been possible up until now. We've had some forms of interactive technologies for a long time (e.g., telephone) and many kinds of media too, but real-time interactivity at a distance that comes anywhere near what we... View Details
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
day.” Testing the unique benefits of work By all accounts, overcrowding, extreme poverty, and the experience of forced displacement inside the camps has taken a profound toll. Doctors Without Borders has provided almost 1.4 million... View Details
Keywords: by Danielle Kost
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change the Way You Work, by Harvard... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
to improvement,” he says. Issues of trust and transparency People analytics will inevitably highlight tensions if employees wonder whether and how companies will use digital trace data and survey responses. Employees may rightly ask, “If... View Details
Keywords: by Ben Rand
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
variation of online shopping. Rather than just study the problem, they also came up with a possible solution: Virtual Dates. The researchers began their work by talking to online-dating-site users about their experiences, supplementing these conversations with View Details
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- 07 Jul 2010
- First Look
First Look: July 7
even small differences in members' status perceptions—differences that may not be apparent to the members themselves—can diminish coordination, generate task conflict, and weaken performance. Survey data from a longitudinal field study of... View Details
Keywords: Martha Lagace
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
analysis are based on publicly available information, and also, and perhaps even more importantly, on our Chief Executive's survey we have conducted earlier this year. More than 4,500 Chief Executive Officers have responded to that... View Details
Keywords: by Staff
- 10 Mar 2014
- Research & Ideas
Counting Up the Effects of Sarbanes-Oxley
place," Srinivasan says. "That is a value judgment, to be sure. But it may not be a bad thing if certain companies are restricted in their access to financing, simply because loss of trust in public capital markets has big consequences for the entire... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
centers can seriously affect an organization's bottom line and undermine its strategy. "My research reveals that what happens in the last 10 yards of retail supply chains is really important. Customers often experience stockouts not... View Details
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
researchers then analyzed the data, totaling some 12,000 daily diaries, looking for commonalities that influenced "inner work life," which the book defines as "the confluence of perceptions, emotions, and motivations that individuals View Details
Keywords: by Carmen Nobel
- 12 May 2009
- First Look
First Look: May 12, 2009
Negotiation Game simulates the experience negotiating the sale, purchase, or financing of a property. The class competes as either a lender, buyer, or one of two groups of sellers, Raleigh, North Carolina and Las Vegas, Nevada. This is... View Details
Keywords: Martha Lagace
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
because they aren’t interested. “It’s simply that it was too costly for them to do so,” says Pons. Lowering the barriers even slightly had a dramatic impact on voter turnout and engagement. What’s more, a post-election survey administered... View Details
- 03 May 2004
- Research & Ideas
Business History around the World
Churchwell: What inspired your work analyzing the study of business history around the world? Geoffrey Jones: There were two main factors driving our desire to bring together this survey of the current state of business history worldwide.... View Details
Keywords: by Cynthia Churchwell
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
be careful not to prompt the interviewees into saying what they want to hear—a common error that wreaks havoc with the results of customer surveys and interviews. Reserve your best customer-communication efforts for the areas well inside... View Details
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey of CEOs... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
with pro-organizational suggestions, is pervasive and is driven by a set of common implicit theories about speaking up in organizations. Our second study used scenarios about speaking up to validate and extend these findings through analysis of quantitative and... View Details
Keywords: Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust their overseas partners differently depending on the partners' cultural ethnicity. In a field View Details
Keywords: Sean Silverthorne