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Show Results For
-
All HBS Web
(2,148)
- People (3)
- News (271)
- Research (1,569)
- Events (10)
- Multimedia (3)
- Faculty Publications (785)
- September 2018
- Article
Aggregation of Consumer Ratings: An Application to Yelp.com
By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca
Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in...
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Keywords:
User Generated Content;
Crowdsourcing;
Yelp;
Social and Collaborative Networks;
Information;
Internet and the Web;
Learning;
Mathematical Methods;
E-commerce
Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca. "Aggregation of Consumer Ratings: An Application to Yelp.com." Quantitative Marketing and Economics 16, no. 3 (September 2018): 289–339.
- January 2024 (Revised May 2024)
- Case
Runa
By: Paul Gompers and Carla Larangeira
In early 2022, Courtney McColgan, founder and CEO of Runa, a human resources and payroll Software-as-a-Service platform, faced an unexpected tech market downturn. Founded in 2018, Runa catered to small and medium-sized businesses in Mexico, offering an affordable and...
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- Forthcoming
- Article
Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic
By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe
Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations...
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Zuzul, Tiona, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, and Carey E. Priebe. "Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic." Management Science (forthcoming). (Pre-published online July 30, 2024.)
- November 2006
- Case
The Pine Street Initiative at Goldman Sachs
By: Boris Groysberg, Scott A. Snook and David Lane
Almost five years had passed since Goldman Sachs launched its innovative leadership development initiative called Pine Street. Focused primarily on developing Goldman's most senior managers, Pine Street had evolved significantly since its inception in November of 1999....
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Keywords:
Executive Education;
Personal Development and Career;
Leadership Development;
Business Education;
Financial Services Industry
Groysberg, Boris, Scott A. Snook, and David Lane. "The Pine Street Initiative at Goldman Sachs." Harvard Business School Case 407-053, November 2006.
- February 2008 (Revised March 2008)
- Case
Terumo (A)
By: David Godes, Masako Egawa and Mayuka Yamazaki
Terumo faces two challenges: how to sell its catheter products in the U.S. and its new “Solution Pack” in its domestic market, Japan. The case provides rich detail on the firm's evolution from a manufacturer of thermometers to a seller of commodity products like...
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Keywords:
Organizational Change and Adaptation;
Expansion;
Global Strategy;
Sales;
Medical Devices and Supplies Industry;
Japan;
United States
Godes, David, Masako Egawa, and Mayuka Yamazaki. "Terumo (A)." Harvard Business School Case 508-068, February 2008. (Revised March 2008.)
- 2019
- Article
Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence
By: Nir Halevy, Eliran Halali and Julian Zlatev
Brokerage and brokering are pervasive and consequential organizational phenomena. Prevailing models underscore social structure and focus on the consequences that come from brokerage—occupying a bridging position between disconnected others in a network. By contrast,...
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Keywords:
Brokerage;
Brokering;
Social Interactions;
Organizations;
Relationships;
Power and Influence;
Framework
Halevy, Nir, Eliran Halali, and Julian Zlatev. "Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence." Academy of Management Annals 13, no. 1 (2019): 215–239.
- 10 Jun 2019
- Blog Post
What I Did Differently Before Reapplying to HBS
going to structure the rest of my life. I was taking a job in data analytics which I was excited about, but was not sure it would get me to where I wanted to go in my career (a destination that I am still trying to work out). HBS was...
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- January 2010
- Background Note
In the Spotlight: The Market for Iron Ore
By: Aldo Musacchio, Tarun Khanna and Jenna Bernhardson
This note discusses the structure and functioning of the market for iron ore. This market has traditionally functioned using a benchmark pricing mechanism, in which large steel mills in Japan (now in China) negotiate the benchmark price with the largest of the big...
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Keywords:
Industry Structures;
Mining;
Price;
Valuation;
Business Strategy;
Demand and Consumers;
Business and Government Relations;
Mining Industry;
China
Musacchio, Aldo, Tarun Khanna, and Jenna Bernhardson. "In the Spotlight: The Market for Iron Ore." Harvard Business School Background Note 710-049, January 2010.
- March 2011
- Case
Valuation of AirThread Connections
By: Erik Stafford and Joel L. Heilprin
This case can be used as a capstone valuation exercise for first-year MBA students in an introductory finance course. A senior associate in the business development group at American Cable Communications, one of the largest cable companies in the U.S., must prepare a...
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Keywords:
Communication;
Present Value;
Tax Accounting;
Capital Costs;
Synergy;
Telephony;
Wireless Technologies;
Communication Technology;
Assets;
Cost of Capital;
Valuation;
Cash Flow;
Capital Structure;
Accounting;
Wireless Technology;
Communications Industry;
Media and Broadcasting Industry
Stafford, Erik, and Joel L. Heilprin. "Valuation of AirThread Connections." Harvard Business School Brief Case 114-263, March 2011.
- 2012
- Book
Strategic IQ: Creating Smarter Corporations
By: John R. Wells
In today's world, only the smartest survive. The competitive landscape is littered with graves of well-known firms whose revenues, profits and stock prices rose for decades until they suddenly imploded.
In fast-changing business environments, firms must adapt...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Competition;
Business Growth and Maturation;
Adaptation;
Corporate Strategy;
Decision Making;
Innovation and Invention
Wells, John R. Strategic IQ: Creating Smarter Corporations. San Francisco, CA: Jossey-Bass, 2012.
- June 2020
- Supplement
RBC: Transforming Transformation (B)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,...
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Keywords:
Service Delivery;
Information Technology;
Transformation;
Change Management;
Collaborative Innovation and Invention;
Innovation and Management;
Decision Making;
Human Resources;
Management Systems;
Organizational Design;
Organizational Structure;
Groups and Teams;
Management Teams;
Banking Industry;
Financial Services Industry;
Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
- June 2002
- Case
Oxfam America in 2002
Raymond Offenheiser, president of Oxfam America,a major international relief and development nongovernmental organization (NGO), is working with his staff to undertake a major strategic shift in the organization. The organization is placing a growing emphasis on...
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Keywords:
Organizational Change and Adaptation;
Business or Company Management;
Decision Choices and Conditions;
Non-Governmental Organizations
Levy, Reynold, and Daniella Ballon. "Oxfam America in 2002." Harvard Business School Case 302-124, June 2002.
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
positions of power. “If the balance of power is out of whack, it can lead to heightened tension and problems,” Battilana says. “It can become a crisis of inequities and can lead to political and social confrontation.” What’s the key to View Details
Keywords:
by Jay Fitzgerald
- January 2019 (Revised November 2019)
- Case
Ajeej Capital: Investing in Emerging Markets
By: Luis M. Viceira and Eren Kuzucu
In October 2007, Tarek Sakka and Fouad Dajani launched Ajeej Capital, the first independent investment advisory in the MENA region. Fittingly named ajeej, an Arabic word that translates to “growth and propagation in a chaotic setting,” the firm’s AUM grew from $20...
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Keywords:
Security Selection;
Investments;
Growth;
Culture;
UAE;
Finance;
Asset Management;
Emerging Markets;
Capital Markets;
Investment;
Growth Management;
Risk Management;
Middle East;
Saudi Arabia;
Dubai;
United Arab Emirates;
Egypt;
North Africa
Viceira, Luis M., and Eren Kuzucu. "Ajeej Capital: Investing in Emerging Markets." Harvard Business School Case 219-029, January 2019. (Revised November 2019.)
- 14 Nov 2018
- HBS Seminar
Lindsey Cameron, University of Michigan Ross School of Business
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
opposed to blindly continuing on a path when all the signals in your competitive environment suggest you need to change course. When I've looked more carefully at why companies fail, oftentimes they see a problem but their View Details
Keywords:
by Michael Blanding
- April 2020 (Revised October 2020)
- Case
Unilever's Response to the Future of Work
By: William R. Kerr, Emilie Billaud and Mette Fuglsang Hjortshoej
In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever’s Future of Work...
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Keywords:
Change Management;
Human Capital;
Organizational Change and Adaptation;
Mission and Purpose;
Organizational Structure;
Transformation;
Human Resources;
Consumer Products Industry;
Europe
Kerr, William R., Emilie Billaud, and Mette Fuglsang Hjortshoej. "Unilever's Response to the Future of Work." Harvard Business School Case 820-104, April 2020. (Revised October 2020.)
- January 2017
- Case
Kada Orthopedics: A Bone of Contention
By: Kevin Schulman and Matt Strickland
Kada Orthopedics is a small implantable orthopedic device manufacturer founded by industry veterans trying to sell stable-technology products to an increasingly cost-conscious healthcare market. Although they have marginally successful product in early 2016, the...
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- 2016
- Working Paper
Experimental Evidence on Policies Aimed at Closing the Gender Gap in Willingness to Guess on Multiple-Choice Tests
Research has shown that women skip more questions than men on multiple-choice tests with penalties for wrong answers. We propose and test five policy changes aimed at eliminating this source of gender bias in test scores. Our data show that simply removing the penalty...
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- August 1989 (Revised October 2003)
- Case
Fan Pier
By: William J. Poorvu and Katherine Sweetman
The owner of the Fan Pier site in South Boston has been found legally responsible for blocking the efforts of his development partner in attaining the approval necessary to build the $800 million megaproject they had planned together. It was believed that the owner...
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Keywords:
Partners and Partnerships;
Law;
Projects;
Design;
Organizational Design;
Marketing Strategy;
Government and Politics;
Property;
Real Estate Industry;
Boston
Poorvu, William J., and Katherine Sweetman. "Fan Pier." Harvard Business School Case 390-012, August 1989. (Revised October 2003.)