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Show Results For
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All HBS Web
(2,044)
- People (4)
- News (747)
- Research (982)
- Events (5)
- Multimedia (37)
- Faculty Publications (477)
- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
retirement savings plan, may be a lack of effective advertising. “All this money and time and smart people thinking about programs is all for naught if we don’t effectively communicate them,” John says. In particular, companies are...
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by Scott Van Voorhis
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
counterproductive. Companies should save the benchmarking surveys for commoditized processes or services. Benchmarking became popular several decades ago as part of the total quality management movement. An IBM executive defined it as...
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- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
Out with the old, in with the new! That's the natural path of innovation. PCs killed typewriters, for instance. Smartphones superseded telephones, pocket calculators, and point-and-shoot cameras. Every once in a while, though, an old technology rises from the ashes and...
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- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for...
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by Glen Justice
- March 2011
- Case
Terror at the Taj Bombay: Customer-Centric Leadership
By: Rohit Deshpande
On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,...
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Keywords:
Safety;
Leadership;
National Security;
Service Delivery;
Organizational Culture;
Crisis Management;
Customer Focus and Relationships;
Brands and Branding;
Accommodations Industry;
Mumbai
Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Multimedia/Video Case 511-703, March 2011.
- 07 Jun 2023
- News
Martine Rothblatt: Making Implausible Dreams Reality
- June 2021
- Supplement
Reversing Course on a Reverse E-Auction (C)
By: Kym Lew Nelson, James K. Sebenius and Alex Green
Global consumer products powerhouse LSP has found enormous savings in a trial run of a new competitive bidding tool for their procurement organization known as a reverse e-auction. But when Jen Baldwin is asked to achieve the same savings from her suppliers for a...
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Lew Nelson, Kym, James K. Sebenius, and Alex Green. "Reversing Course on a Reverse E-Auction (C)." Harvard Business School Supplement 921-053, June 2021.
- 13 Oct 2017
- HBS Seminar
Geoffrey Jones, Harvard Business School
- June 2021
- Supplement
Reversing Course on a Reverse E-Auction (D)
By: Kym Lew Nelson, James K. Sebenius and Alex Green
Global consumer products powerhouse LSP has found enormous savings in a trial run of a new competitive bidding tool for their procurement organization known as a reverse e-auction. But when Jen Baldwin is asked to achieve the same savings from her suppliers for a...
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Lew Nelson, Kym, James K. Sebenius, and Alex Green. "Reversing Course on a Reverse E-Auction (D)." Harvard Business School Supplement 921-054, June 2021.
- June 2021
- Supplement
Reversing Course on a Reverse E-Auction (B)
By: Kym Lew Nelson, James K. Sebenius and Alex Green
Global consumer products powerhouse LSP has found enormous savings in a trial run of a new competitive bidding tool for their procurement organization known as a reverse e-auction. But when Jen Baldwin is asked to achieve the same savings from her suppliers for a...
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Lew Nelson, Kym, James K. Sebenius, and Alex Green. "Reversing Course on a Reverse E-Auction (B)." Harvard Business School Supplement 921-052, June 2021.
- June 2021
- Case
Reversing Course on a Reverse E-Auction (A)
By: Kym Lew Nelson, James K. Sebenius and Alex Green
Global consumer products powerhouse LSP has found enormous savings in a trial run of a new competitive bidding tool for their procurement organization known as a reverse e-auction. But when Jen Baldwin is asked to achieve the same savings from her suppliers for a...
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Lew Nelson, Kym, James K. Sebenius, and Alex Green. "Reversing Course on a Reverse E-Auction (A)." Harvard Business School Case 921-051, June 2021.
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
M-PESA is popular among customers. But they wonder how such an application can also be good for the carriers' bottom line. After all, the company is not allowed to pay interest on savings or to invest the float, per government orders;...
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- 26 Mar 2011
- News
Meet 'Future You.' Like What You See?
- 01 Dec 2018
- News
2018 Person Of The Year: Hubert Joly
- Nov 06 2023
- Testimonial
Exploring the Art and Science of Digital Marketing
- 19 May 2014
- News
The Retirement Apocalypse That Isn't Coming
- 19 Jan 2022
- News
Untethering the Remote Workforce with 5G
- August 2001 (Revised May 2004)
- Case
Maria Hernandez & Associates
By: William J. Bruns Jr.
This case presents the situation of an unemployed web page designer who starts a new consulting firm with personal savings and a family loan. Two months later, she is to report on operations to her father, using financial reports she must design and construct.
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Keywords:
Financial Reporting;
Accounting;
Business Startups;
Design;
Borrowing and Debt;
Service Industry
Bruns, William J., Jr. "Maria Hernandez & Associates." Harvard Business School Case 902-401, August 2001. (Revised May 2004.)
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
patient can lead to better outcomes and less cost. Source: Data Visualization by Blair Storie-Johnson “Maybe that pre-surgical conversation costs an extra $100, in a physician’s or nurse’s time; but if you can save $5,000 in rehab, that’s...
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- 14 Apr 2021
- News