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- All HBS Web (828)
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- All HBS Web (828)
- Faculty Publications (86)
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- 11 Aug 2009
- First Look
First Look: August 11, 2009
component of bid-ask spreads. We empirically examine these predictions for a sample of large U.S. banks, exploiting recent mandatory disclosures of financial instruments designated as fair value levels 1, 2, and 3, which indicate...
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Martha Lagace
- 08 May 2013
- Research & Ideas
A Company’s Evolving View of Gender Equity
of the three—Deborah Kolb—added perspective as an "insider" at BigAC. Although not a BigAC employee, Kolb had collaborated closely with the firm's leadership between 1998 and 2010 by conducting interviews and surveys, as well as View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
retailers design their stores, product offerings, promotions, and services for the masses. They treat all shoppers alike even though customers' needs and wants differ and so do the volume and profitability of their purchases. Treating all...
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- 29 Sep 2015
- First Look
September 29, 2015
dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical professionals, an iterative design...
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Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product...
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- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with...
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Carmen Nobel
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
product designers. Artists don't necessarily want you to be happy. They want you to have an experience they designed for you. They are not trying to make you smile with something delicious—they are trying to provoke you and surprise you....
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- 07 Jun 2017
- Research & Ideas
How an African History Scholar Became a Modern Righter of Wrongs
traveled to Cape Town, South Africa, where they engaged with 10 global partners on a dozen different design projects. A renowned scholar of colonial-era African history, she isn’t the most obvious candidate for teaching modern business...
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by Carmen Nobel
- 09 Feb 2010
- First Look
First Look: Feb. 9
has been little empirical evidence on the propensity with which core-periphery structures are observed in practice, the factors that explain differences in the design of such structures, or the manner in which these structures evolve over...
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Martha Lagace
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
versions of products originally designed for wealthier markets. This approach rarely succeeds. But some companies have committed themselves to understanding the needs of less-affluent customers and using this knowledge to devise creative...
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- 13 Sep 2011
- First Look
First Look: September 13
investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in which agents hired by a public...
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Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
rate. We discuss the implications of our findings for retail inventory and assortment planning and for the design of retail stores. Working PapersDoes Shareholder Proxy Access Improve Firm Value? Evidence from the Business Roundtable...
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Sean Silverthorne
- 19 Jan 2016
- First Look
January 19, 2016
anonymity of buyers and sellers in order to facilitate trust. We demonstrate that this common market design choice results in an important unintended consequence: racial discrimination. In a field experiment on Airbnb, we find that...
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Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
by how well it raises the welfare of the representative household. While the model has Keynesian features, its policy prescriptions differ significantly from textbook Keynesian analysis. Moreover, the model suggests that the commonly used...
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Sean Silverthorne
- 23 Dec 2008
- First Look
First Look: December 23, 2008
Thomas and John J. Gabarro. The Action Plan was originally designed as part of a facilitated session but can also be used in conjunction with the book. The Action Plan guides individuals through an examination of the critical areas of...
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Martha Lagace
- 14 Feb 2012
- First Look
First Look: February 14
gift giving passed "title" to the gift on to receivers-such that receivers were free to decide what to do with the gift; in contrast, receivers believed that givers retained some "say" in how their gifts were used. Finally, an intervention View Details
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Carmen Nobel
- 20 Oct 2015
- First Look
October 20, 2015
international institutions, a bank and a museum, adds value to both in terms of interaction with customers and breadth of audiences. The paper further points to key aspects of resource integration in a co-marketing partnership. Design /...
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Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Shadow of a Giant (A) Harvard Business School Case 609-002 As the only significant competitor to Intel Corporation in PC microprocessors, Advanced Micro Devices faced daunting investment choices. Not only did it have to fund microprocessor View Details
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Martha Lagace
- 04 Oct 2016
- First Look
October 4, 2016
from 1998 through 2012 was estimated to be between 13,500 and 16,300, corresponding to cost savings of $6.02B (billion) (range, $2.35B–$7.03B, 2014 U.S. dollars). Conclusion(s): Iatrogenic HOM gestations represent a substantial economic...
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