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  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

had performed well at an easier job (managing a relatively calm airport), while others had performed less well at a harder job (managing an unruly airport). As with the... View Details
Keywords: by Anna Secino; Education; Employment
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

pricing is only applicable to relatively large, important transactions/relationships for both the buyer and seller. The up-front cost of exchanging information and negotiating the performance goals and... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

relative performance, or closing a performance gap. Second, learning occurs in reaction to changes in the world that require brand new responses. So, the second way learning promotes View Details
Keywords: by Sarah Jane Gilbert
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

says. “Second prize is a set of steak knives. Third prize is you’re fired.” This might seem an extreme way to motivate employees (and, of course, fails spectacularly in the movie). But companies hold so-called tournaments based on View Details
Keywords: by Michael Blanding; Manufacturing
  • Research Summary

The Value of Family Ownership, Control, and Management

In collaboration with Professor Raphael Amit of Wharton, Belén Villalonga is investigating how family ownership, control, and management affect firm value. Their forthcoming Journal of Financial... View Details

  • 24 Sep 2018
  • Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

six-minute engagement with a patient as proof a clinic was performing very efficiently, rather than one that was severely under-staffed relative to the demand for its services. “The six-minute consult is not... View Details
Keywords: by Carmen Nobel; Health
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details
Keywords: by Michael Blanding
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

study of multi-sided markets such a young science? Are they a relatively new phenomenon? What is driving their growth? A: Multi-sided markets in general are not new at all: They have been around for ages—think of the dating clubs!... View Details
Keywords: by Sean Silverthorne; Technology
  • 19 Jul 2011
  • Working Paper Summaries

Signaling to Partially Informed Investors in the Newsvendor Model

Keywords: by Vishal Gaur, Richard Lai, Ananth Raman & William Schmidt
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

rates, deal premiums, and completion rates in the UK, relative to the other European G-10 countries. We find that M&A deal volumes in the UK declined significantly in the aftermath of the 2011 Reforms, View Details
Keywords: Carmen Nobel
  • 2021
  • Working Paper

An Empirical Study of Time Allotment and Delays in E-commerce Delivery

By: M. Balakrishnan, MoonSoo Choi and Natalie Epstein
Problem definition: We study how having more time allotted to deliver an order affects the speed of the delivery process. Furthermore, we seek to predict orders that are likely to be delayed early in the delivery process so that actions can be taken to avoid delays.... View Details
Keywords: Logistics; E-commerce; Mathematical Methods; AI and Machine Learning; Performance Productivity
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  • Article

Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups

By: M. Valentine and A. C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency
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  • 17 Mar 2015
  • First Look

First Look: March 17

volatility, whereas shadow banks tend to hold relatively liquid assets. Publisher's link: http://www.people.hbs.edu/shanson/banks_20150305_FINAL.pdf March 2015 Production and Operations Management Managing the View Details
Keywords: Sean Silverthorne
  • 29 Mar 2016
  • First Look

March 29, 2016

how today's organizations run. By demonstrating the interconnectivity among the three key pillars of management, students see how decisions impact strategic choices, organizational alignment, and leadership approaches, ultimately leading to the overall View Details
Keywords: Sean Silverthorne
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

shifts.) In short, they found that an increase in rain correlated with a decrease in the time it took for workers to complete their tasks. Low visibility and extreme temperatures also matched periods of high worker productivity. Clear, sunny days correlated with View Details
Keywords: by Carmen Nobel
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

volatility, the length of time investors held a firm's stock, and the cost of capital. The results showed that short-term companies attracted short-term investors (bringing with them a whole new set of performance pressures on executives)... View Details
Keywords: by Sean Silverthorne; Financial Services
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 15 Jun 2010
  • First Look

First Look: June 15

and tight monetary policy. To illustrate our point, in the last half of 2007, 36% of all debt issues were bank loans. However, relative loan issuance fell to 8% by the first half of 2009, the lowest level in the period from 1990 to 2009.... View Details
Keywords: Martha Lagace
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

particular individual or branch of the family. Figure 1: Governance structures of the family business system Most experts agree that a family company board should be a relatively small group of about five to eight members. It should... View Details

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