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  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

innovations in transparent packaging, specifically cellophane in the mid-twentieth century United States, helped retailers create full self-service merchandising systems, including selling perishable food. While self-service View Details
Keywords: Sean Silverthorne

    Thomas G. Stemberg

    Staples stores throughout the US, Stemberg added new services for small businesses including a copier center, a technology resource for managing computer networks, and office furniture. Staples became one of only six retail outlets to... View Details
    Keywords: Retail
    • 13 May 2013
    • Blog Post

    Final presentations and final farewells

    answer the question: How does Sephora really win the love and wallets of women of color and of Millennials and Gen Z girls? Collectively, we interviewed dozens of people at Sephora, across all functions from operations and logistics to PR, from View Details
    • 01 Jan 2004
    • News

    A. G. Lafley, MBA 1977

    a career as a professor. He started a Ph.D. program in medieval and Renaissance history at the University of Virginia before leaving to enlist in the U.S. Navy. After several years of running grocery and specialty stores at a U.S. base... View Details
    • Profile

    Taylor Wiegele

    they had?" Learning from peers HBS attracted Taylor as way to go beyond his "narrow California experience," to work through a rigorous general management curriculum, and to learn from his "peers about VC, PE,... View Details
    Keywords: Manufacturing/Energy; CPG; Tech
    • 02 Feb 2015
    • Research & Ideas

    Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

    expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound... View Details
    Keywords: by Michael Blanding
    • 05 Jun 2007
    • First Look

    First Look: June 5, 2007

    response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food... View Details
    Keywords: Martha Lagace
    • 01 Oct 1998
    • News

    Supplying Demand

    company's leader is justifiably proud: twelve years ago, he was minding one store - located just down Soldiers Field Road from HBS. Today, he oversees an empire of almost one thousand stores - not bad for... View Details
    Keywords: Paul Michelman
    • 17 Oct 2016
    • HBS Case

    Business Solutions That Help Cut Food Waste

    his career, Alvarez would visit farms after they had been picked over for the best fruits and vegetables to be sold in stores and was astounded at the amount of edible food that was rejected. “If you could get consumers to go to a farm to... View Details
    Keywords: by Dina Gerdeman; Food & Beverage
    • Web

    Saving Plots & Images in R - Research Computing Services

    Technical How-To’s & Notes Technical How-To’s & Notes Saving Plots & Images in R Process If you generate a plot in R and want to save it, then you would typically use the following protocol: png(file = FILEPATH) plot dev.off()... View Details
    • 01 Apr 1997
    • News

    Facing the Music

    manufacturing, which would allow a store to digitally download from a central facility any CD a customer requested and press it on the spot in a matter of minutes. "This could eliminate the need for inventories and would solve the problem... View Details
    Keywords: Marguerite Rigoglioso
    • Person Page

    Media

    Media

    This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

    • 04 Aug 2006
    • What Do You Think?

    What Happens When the Economics of Scarcity Meets the Economics of Abundance?

    making purchases of merchandise generally thought to be in what Anderson calls "the Short Head" of the item popularity curve. The Short Head accommodates hit recordings, the most popular fashions,... View Details
    Keywords: by James Heskett
    • Profile

    Margo Cramer

    intellectually fulfilling, "it wasn't a degree that took me in any specific direction." Immediately after graduation, Margo worked as a merchandising team and sales account manager at Commando, a women's luxury apparel brand.... View Details
    Keywords: Nonprofit/Government/Education; Retail/Hospitality
    • 11 Oct 2004
    • Research & Ideas

    Four Ways to Create Lasting Change

    generations of a customer-satisfaction program at a large American retailer, dubbed "Alpha Corporation" for the sake of confidentiality. The first of Alpha's customer satisfaction programs, launched in the early 1990s, fell... View Details
    Keywords: by Martha Lagace
    • 16 Apr 2001
    • Research & Ideas

    Brand Power from Wedgwood to Dell: Part One

    source of competitive advantage. Field's brand was built on the appealing, elegant, retail experience or encounter in a department store defined by quality goods that have Field's name on them.—Nancy F. Koehn How did he do that? He did it... View Details
    Keywords: by Martha Lagace
    • Career Coach

    Lauren Murphy

    responsibility at the Proctor & Gamble company where she was a Brand Manager and a Regional Marketing Manager. She began her business career in the buying office as an Area Manager at Macy's Stores (formerly Joske's of Houston). Work... View Details
    Keywords: Consumer Products; Investment Management; Financial Services (All); Manufacturing; Publishing / Communications / Advertising; Retail; Health Care; Clean Technology; Energy; Commercial Banking; Financial Services (All); Consulting; Education; Entertainment / Media; Entrepreneurship; Financial Services (All); Government; Hospitality; Investment Banking; Financial Services (All); Private Equity; Financial Services (All); Real Estate; Search Fund; Financial Services (All); Sports; Technology; Telecommunications; Venture Capital; Financial Services (All)
    • 17 Mar 2015
    • Research & Ideas

    Where Did My Shopping Mall Go?

    The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new View Details
    Keywords: by Sean Silverthorne; Retail
    • Profile

    Danelle Radney

    The general manager at College Pro had never managed a female franchisee before, much less an African-American one with a short afro and an even shorter history as an exterior house painter. But Danelle Radney had a long history of... View Details
    • 01 Mar 2017
    • News

    Weaving Success in India

    Ramanathan Nalli (OPM 22, 1995), formerly chairman, now serves as vice chairman of the Nalli Group of Cos. Under his leadership, the company grew from one retail store in Chennai to 30 locations throughout India, selling 1.5 million saris... View Details
    Keywords: April White