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-
All HBS Web
(637)
- People (3)
- News (134)
- Research (403)
- Events (2)
- Multimedia (1)
- Faculty Publications (260)
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- November 2011
- Case
WrapItUp: Developing a New Compensation Plan
By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store...
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Keywords:
Empowerment;
Middle Management;
Human Resource Management;
Compensation;
Incentives;
Motivation;
Motivation and Incentives;
Change Management;
Business Growth and Maturation;
Service Delivery;
Entrepreneurship;
Employees;
Compensation and Benefits;
Retail Industry;
Retail Industry;
Retail Industry;
California
Sasser, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan." Harvard Business School Brief Case 114-362, November 2011.
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not...
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Keywords:
Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
occupation or possession by grant/gift, and tributary or chieftaincy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54766 Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging...
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Keywords:
Dina Gerdeman
- 17 Apr 2007
- First Look
First Look: April 17, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806069 Disney Consumer Products: Marketing Nutrition to Children Harvard Business School Case 507-006 In an effort to capture market share in the children's foods category,...
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Keywords:
Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field experiment in a View Details
Keywords:
Re: Multiple Faculty
- March 2022 (Revised February 2023)
- Case
Sunōmi Switchel: Time to Switch?
By: Lindsay N. Hyde, Shani Carter McKinney and Alexandra Horvitz
Nicole Blank has bootstrapped her functional beverage company, Sunōmi Switchel, to contracts with leading grocery retailers. She is now faced with a series of choices for if and how to continue to grow the business.
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Keywords:
Startup;
Start-up;
Startup Management;
Burnout;
Entrepreneur;
Entrepreneurial Journey;
Bootstrap;
Entrepreneurship;
Growth and Development Strategy;
Business Startups;
Crisis Management;
Financial Condition;
Retail Industry;
Retail Industry;
District of Columbia
Hyde, Lindsay N., Shani Carter McKinney, and Alexandra Horvitz. "Sunōmi Switchel: Time to Switch?" Harvard Business School Case 822-078, March 2022. (Revised February 2023.)
- March 2005 (Revised May 2005)
- Case
Noodles & Company (Abridged)
By: Linda A. Cyr
Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must...
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Keywords:
Competition;
Entrepreneurship;
Franchise Ownership;
Growth and Development Strategy;
Retail Industry;
Retail Industry;
United States
Cyr, Linda A. "Noodles & Company (Abridged)." Harvard Business School Case 805-098, March 2005. (Revised May 2005.)
- 2007
- Working Paper
Mental Accounting and Small Windfalls: Evidence from an Online Grocer
By: Katherine L. Milkman, John Beshears, Todd Rogers and Max H. Bazerman
We study the effect of small windfalls on consumer spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their...
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Keywords:
Spending;
Consumer Behavior;
Mathematical Methods;
Food and Beverage Industry;
Food and Beverage Industry
Milkman, Katherine L., John Beshears, Todd Rogers, and Max H. Bazerman. "Mental Accounting and Small Windfalls: Evidence from an Online Grocer." Harvard Business School Working Paper, No. 08-024, September 2007. (Revised March 2008.)
- August 1991 (Revised December 1994)
- Supplement
Marks and Spencer Ltd. (C)
Describes post-acquisition activity in Brooks Brothers and Kings Supermarkets from 1988 to 1991.
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Montgomery, Cynthia A. "Marks and Spencer Ltd. (C)." Harvard Business School Supplement 792-007, August 1991. (Revised December 1994.)
- March 1999 (Revised August 1999)
- Case
Coop, The: Market Research
By: Ruth Bolton and Youngme E. Moon
Daryl Buckmeister, CEO of The Chicken Coop, must decide whether to invest in market research, how much money to spend, and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals.
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Keywords:
Marketing;
Cost;
Research;
Markets;
Quality;
Decisions;
Management Teams;
Food and Beverage Industry;
Food and Beverage Industry
Bolton, Ruth, and Youngme E. Moon. "Coop, The: Market Research." Harvard Business School Case 599-113, March 1999. (Revised August 1999.)
- May 1978 (Revised June 1978)
- Case
Campbell Warehouse Supermarkets
By: Walter J. Salmon
Salmon, Walter J. "Campbell Warehouse Supermarkets." Harvard Business School Case 578-200, May 1978. (Revised June 1978.)
- October 1997 (Revised May 1998)
- Case
Asda (A1)
By: Michael Beer and James Weber
Supplements the (A) case.
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Keywords:
Restructuring;
Insolvency and Bankruptcy;
Crisis Management;
Management Teams;
Business Strategy;
Retail Industry;
Retail Industry;
United Kingdom
Beer, Michael, and James Weber. "Asda (A1)." Harvard Business School Case 498-006, October 1997. (Revised May 1998.)
- November 1990 (Revised June 2004)
- Case
McDonald's and the Environment
McDonald's decides to withdraw its polystyrene plastic packaging for sandwiches and hamburgers after years of defending itself against environmental critics. The decision occurs in the midst of a six-month Joint Task Force study, with the nonprofit Environmental...
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Keywords:
Announcements;
Change Management;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Retail Industry;
Retail Industry;
United States
Livesey, Sharon M. "McDonald's and the Environment." Harvard Business School Case 391-108, November 1990. (Revised June 2004.)
- 07 Apr 2015
- First Look
First Look: April 7
liquidation, and class-level as well as overall recovery rates. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1573311 April 2015 Harvard Business Review Second Thoughts About a Strategy Shift By: Ofek, Elie, and Jill Avery Abstract—A View Details
Keywords:
Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
chicken and value-added chicken products in Pakistan. This position has been built through a strategy of vertical integration, product innovation, and branding. K&N's has also developed its own chain of retail "Chicken...
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Keywords:
Sean Silverthorne
- August 1995 (Revised July 1997)
- Case
H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)
Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption by H.E. Butt Grocery Co.
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Keywords:
Demand and Consumers;
Customer Focus and Relationships;
Adoption;
Retail Industry;
Retail Industry
McFarlan, F. Warren. "H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)." Harvard Business School Case 196-061, August 1995. (Revised July 1997.)
- May 1995
- Case
Hannaford Brothers: Leading the Grocery Channel Transformation
The merchandising manager of a supermarket chain leads an effort to reorganize the process of buying and delivering products from manufacturers to their warehouse for further distribution to stores. The company is an early mover in implementing efficient consumer...
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Keywords:
Competition;
Supply Chain Management;
Distribution Channels;
Customer Focus and Relationships;
Retail Industry;
Retail Industry
McKenney, James L., Theodore H. Clark, and William Schiano. "Hannaford Brothers: Leading the Grocery Channel Transformation." Harvard Business School Case 195-127, May 1995.
- September 2005 (Revised January 2006)
- Case
Yum! Brands, Inc: A Corporate Do-Over
By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman
Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company...
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Keywords:
Product;
Brands and Branding;
Service Operations;
Expansion;
Trade;
Leadership Development;
Business or Company Management;
Food and Beverage Industry;
Food and Beverage Industry
Frei, Frances X., Amy C. Edmondson, James Weber, and Eliot Sherman. "Yum! Brands, Inc: A Corporate Do-Over." Harvard Business School Case 606-041, September 2005. (Revised January 2006.)
- February 2004
- Supplement
Great Atlantic & Pacific Tea Company, Inc., The
By: David F. Hawkins
Hawkins, David F. "Great Atlantic & Pacific Tea Company, Inc., The." Harvard Business School Spreadsheet Supplement 104-707, February 2004.
- February 2003 (Revised November 2003)
- Exercise
McDonald's: Super-Sized Troubles (B)
This case is the second of two cases that describe the situation and poor performance at McDonald's Corp. in early 2003. This exercise directs students to employ a structured problem-solving process to evaluate the McDonald's strategy.
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"McDonald's: Super-Sized Troubles (B)." Harvard Business School Exercise 303-099, February 2003. (Revised November 2003.)