Core Values - Publications - Faculty & Research

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

publications, National Geographic's subscription revenue has declined significantly, from $284 million in 1999 to $211 million in 2009. The value of becoming a member of the Society, once a matter of prestige, has eroded. The institution... View Details

Keywords: by Sean Silverthorne; Publishing

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

can truly build advantage in this new world. About the Author Dina Gerdeman is a senior writer at Harvard Business School Working Knowledge. [Image: ipopba] Book Excerpt Putting AI at the Core By Marco Iansiti and Karim R. Lakhani On May... View Details

Keywords: by Dina Gerdeman

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

profits? If you've heard it, you've probably wondered if it was just a convenient excuse or if the manager had a valid point. The truth is, even when a raw material has no value added and quality standards are set by law or the industry,... View Details

Keywords: by John Quelch

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

and child” so that they can enjoy “a healthy, happy family.” In building its culture, the firm focuses squarely on recognizing and affirming employees’ individuality. One of Ovia’s core values is “Be... View Details

Keywords: by Ranjay Gulati

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details

Keywords: by Sean Silverthorne; Technology

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability to identify with and "live" View Details

Keywords: by by Jim Heskett

19 Apr 2010
Research & Ideas

The History of Beauty

backgrounds and characters, but most shared a passion for the beauty industry, combined with an ability to understand the societal values and artistic trends of their eras, and to translate them into brands. François Coty stands out as a... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

Web

Presentations - Institute For Strategy And Competitiveness

Health Care Core Concepts by Professor Michael E. Porter Professor Michael E. Porter presents the current status of value based health care as a strategy to improve health care. January 2020 Time-Driven... View Details

Web

Social Enterprise - Faculty & Research

discuss how these findings advance understanding of how organizational structure and corporate leadership interact and of how organizations can more effectively realize the strategic value of corporate social responsibility activities.... View Details

Web

Faculty & Advisors - MBA

of Business Administration; Faculty Co-Chair of the Harvard MS/MBA Program. Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a... View Details

Web

Strategy Execution Online Course | HBS Online

Improving Job Design Featured Exercises Analyze a job using the Job Design Optimization Tool (JDOT) Recommend a set of job design improvements 5-6 hrs Module 3 Energizing Employees to Execute Strategy Apply techniques to spur high performance and creativity among... View Details

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

like that was explicitly designed to engage the drives, the skills, the smarts, and the emotions of such people in a collaborative effort to design, produce, and sell products and services of value to the wider world? After we have... View Details

Keywords: by Paul Lawrence & Nitin Nohria

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that companies aim to creatively deliver... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

07 Sep 2011
First Look

First Look: Sept. 7

highlights that the level of local banking competition is key to determining which organizational structure provides better lending terms for small businesses. Read the paper: http://www.hbs.edu/research/pdf/08-101.pdf The Economic Value... View Details

Keywords: Sean Silverthorne

Web

Online Leadership Principles Course | HBS Online

team. Highlights Mia Leadership Imprint Personal Values Questionnaire Self-Assessment A Leader at Work: Motivating Your Team with Yvonne Chen Show Hide Details Concepts Developing Your Leadership Imprint View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

method, under the guidance of a teacher, at the lowest possible level in the organization. Wipro Gains Efficiency In the paper, Staats and Upton describe how Wipro first launched its lean initiative in 2004 with a core team of managers.... View Details

Keywords: by Julia Hanna; Computer

Web

Business Finance Course Online | HBS Online

Stories FAQs Enroll Now Key Concepts Understand the key financial levers that drive financial performance Discover how and why finance is concerned with cash flow versus profits and why that matters for your business and budget Identify ways to create and measure View Details

Web

Redefining Capitalism - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV Explained CSV Explained The Three Levels of CSV Adding a Social Dimension to... View Details

05 Nov 2021
Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details

Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

emerged as a core subfield (Messick & Tenbrunsel, 1996). This paper draws on that framework and applies it to negotiations, arguing that not all unethical behavior is intentional; rather, negotiators fall prey to bounded ethicality,... View Details