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Show Results For
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All HBS Web
(4,796)
- People (9)
- News (721)
- Research (3,278)
- Events (8)
- Multimedia (9)
- Faculty Publications (2,016)
- June 2008 (Revised October 2010)
- Case
Patient Flow at Brigham and Women's Hospital (A)
By: Anita L. Tucker and Jillian Alexandra Berry
Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's...
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Keywords:
Change Management;
Health Care and Treatment;
Service Operations;
Business Processes;
Performance Productivity;
Conflict and Resolution;
Health Industry;
Massachusetts
Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (A)." Harvard Business School Case 608-171, June 2008. (Revised October 2010.)
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
innovation simply by ensuring that new firms have room to enter the market. Second, efficient liquidation also reduces a retailer's cost of capital by increasing the bank's confidence that a retailer's inventory can be used as collateral. "To date, much of the...
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- 01 Jun 2016
- Blog Post
Reflecting and Digesting
South East Asia, Australia, Russia, Middle East, and South America. GFG ticked all my boxes. I have never lived in Singapore or the region. It is one of the most emerging markets in the world, and I would be working in operations- far from my experience in View Details
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
onstage during Spring Reunions, McGinnis and I discuss the broad span of these ideas. Namely, how these forces at work in our social lives can also impact our professional lives—and how we can manage them. READ MORE Dan Morrell: I think...
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- April 1993 (Revised May 1994)
- Case
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)
By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor.
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Keywords:
Management Systems;
Management Style;
Information Technology;
Job Cuts and Outsourcing;
Business Strategy;
Economic Systems;
Business or Company Management;
Organizational Change and Adaptation;
Business Processes;
Employment;
Emerging Markets;
Activity Based Costing and Management;
Information Technology Industry;
Consulting Industry
McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
- Blog
How the Pandemic Changed Case Development in Latin America
the LARC has supported HBS faculty in developing HBS research cases and projects that concern management and economic issues in Latin America. Today, the team consists of five senior researchers and case writers. We recently caught up...
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- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
that contains little variation. Established interests within organizations move to control the succession process to ensure that the winners are conducive to their interests. Management is important, but...
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- March 2001 (Revised November 2005)
- Case
Cisco Systems Architecture: ERP and Web-enabled IT
By: Richard L. Nolan, Kelley Porter and Christina Akers
In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office...
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Keywords:
Internet and the Web;
Information Technology;
Technological Innovation;
Internet and the Web;
Management Practices and Processes;
Technology Adoption;
Information Technology Industry
Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems Architecture: ERP and Web-enabled IT." Harvard Business School Case 301-099, March 2001. (Revised November 2005.)
- 25 Feb 2020
- News
The Past Informs the Future of Work
“Number, please” was the oft-repeated request made by the more than 100,000 mostly female switchboard operators in the early 20th century. Anyone who had a telephone grew to know the familiar voices that connected them to the outside world. But in 1917, when AT&T began...
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- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
more than 3,000 American transnationals suggests that JVs are falling out of favor. Why? Increasing forces of globalization such as increasingly fragmented production processes make the decision not to collaborate pay off. That's one...
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by Cynthia Churchwell
- January 2008
- Article
Entrepreneurship and Urban Success: Toward a Policy Consensus
By: Zoltan J. Acs, Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson and William C. Strange
Like all politics, all entrepreneurship is local. Individuals launch firms and, if successful, expand their enterprises to other locations. But new firms must start somewhere, even if their businesses are conducted largely or exclusively on the Internet. Likewise,...
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Keywords:
Business Headquarters;
Business Startups;
Development Economics;
Economy;
Entrepreneurship;
Policy;
Taxation;
Growth and Development Strategy;
Product Development;
Business Processes;
Expansion;
Internet
Acs, Zoltan J., Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson, and William C. Strange. "Entrepreneurship and Urban Success: Toward a Policy Consensus." Kauffman Foundation Research Report (January 2008).
- 18 Nov 2020
- News
Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar
worldwide, the two-day event opened with a special interactive presentation by HBS professors Joseph Fuller and William Kerr called The Future of Work—And Managing the Impact of COVID-19. Fuller and Kerr serve as co-directors of the...
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Keywords:
Margie Kelley
Alfred N. Steele
Arriving at Pepsi after defecting from an alienating position at Coca-Cola, Steele immediately began a highly involved rehabilitation process at the battered soft drink maker. Steele installed a more autonomous View Details
Keywords:
Food & Tobacco
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
successors is one of the principal jobs of the CEO. It can't be done unless the CEO is driving that process—remember, the process is a critical part of how the company is managed over a period of years. It's...
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- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
formulating negotiation strategy, strive to view the landscape as other parties see it. Returning to our hockey example, the NHL general managers had to work on at least three different levels as they raced to sign players. They had to...
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- 01 Apr 1999
- News
Short Takes
Management from 1960 to 2000," Nolan highlights the critical shifts in the four eras in the evolution of IT. The Industrial Era, he writes, created an automation mindset, while the Data Processing Era led to...
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Keywords:
Eileen K. McCluskey
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
prior art that invalidates the patent being examined, and productivity in the machine learning process technology requires computer science and engineering (CS&E) skills. We discuss implications for artificial intelligence and...
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Keywords:
Dina Gerdeman
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
That includes, especially, an understanding of the open standards process through which the Internet was built, with engineers stacking one set of open protocols on top of another from the physical—how you plug the wires together—through...
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Keywords:
by Kenneth Liss
- 01 Apr 2014
- First Look
First Look: April 1
opportunistic low-ball offers. Working Papers The Effect of Management Control Elements on Coordination By: Bormann, Sara, Jan Bouwens, and Christian Hofmann Abstract—This study examines how control elements of a firm affect...
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Keywords:
Sean Silverthorne
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund and airline industries. In the View Details