Publications

October 2023 (Revised January 2024)
Case

SEK: Reimagining Spanish Higher Education at Universidad Camilo José Cela (UCJC)

By: John J-H Kim, Mary C. Sauer and Emilie Billaud

In 2023, Nieves Segovia, President of the SEK Education Group in Spain, contemplates the future of her family's for-profit education company, which includes K-12 schools and the newly established UCJC university. Renowned for its innovation in education, SEK faces... View Details

Keywords: Family Business; Curriculum and Courses; Higher Education; Teaching; Digital Strategy; Disruptive Innovation; Knowledge Dissemination; Leading Change; Growth and Development Strategy; Management Succession; Resource Allocation; Organizational Structure; Education Industry; Europe; Spain

01 Oct 1996
News

Leading In a New Era

1979. His current research focuses on the ways in which new organizational structures and management processes are changing the core roles and responsibilities of managers. His 1989 book, Managing Across... View Details

Keywords: Nancy O. Perry

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

Beyond How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center... View Details

Keywords: by Kristen Senz; Financial Services

13 Sep 2016
First Look

September 13, 2016

forthcoming Organizational Behavior and Human Decision Processes Bounded Awareness: Implications for Ethical Decision Making By: Bazerman, Max, and Ovul Sezer Abstract—In many of the business scandals of the new millennium, the... View Details

01 Oct 1999
News

The View from the Pit

changing system. Barrett's commitment to social service has inspired her to see philanthropy as a lifelong habit - one that she would like to pass on to her students. Describing her own life as an extremely diversified portfolio, Barrett... View Details

Keywords: Judith A. Ross

01 Dec 1997
News

Growing Together

leaders of nonprofit institutions that was established under the Initiative's auspices in the fall of 1994. "SOS-KDI is a $400 million organization with a brilliant formula that has helped them expand internationally to serve more than 100,000 children," Rangan... View Details

Keywords: Marguerite Rigoglioso and Nancy O. Perry

January 2023
Case

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

By: Brian Trelstad, Pedro Levindo and Carla Larangeira

Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details

12 Oct 2006
First Look

First Look: October 12, 2006

support the creation of highly differentiated products. It also deals with issues of change in an already successful context, and of managing highly creative staff who are vital to a company's business model. Purchase this case:... View Details

Keywords: Sean Silverthorne

April 1993 (Revised May 1994)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger

Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details

Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

needed while some are not. How to change the organization and management teams to create new competencies without changing your essence and core values?” Skills needed now: Continuous learning and... View Details

Keywords: by Boris Groysberg and Robin Abrahams

01 Mar 2013
News

Sizing Up Social Impact

Ebrahim is delineating a framework that takes into account the inherent uncertainty and complexity of measuring results in the social sector. EBRAHIM: The hard work of measuring impact becomes easier "Performance measurement in nonprofits and in NGOs requires an... View Details

Keywords: Julia Hanna; Crop Production; Agriculture; Administration of Economic Programs; Government; Administration of Housing Programs, Urban Planning, and Community Development; Government; Water, Sewage and Supply Systems; Utilities

November 2022
Case

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal

In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details