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  • June 2009 (Revised April 2011)
  • Case

Cincinnati Children's Hospital Medical Center

By: Anita L. Tucker and Amy C. Edmondson
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common... View Details
Keywords: Change Management; Experience and Expertise; Leading Change; Measurement and Metrics; Service Delivery; Performance Improvement; Health Industry; Ohio
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  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

exacerbate the tension between short-term performance and long-term success of the corporation…. While different in form, this hedge fund pressure raises management and board issues similar to those... View Details
Keywords: by James Heskett; Financial Services
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

deliberations. Boards need to think more carefully about how they manage and organize themselves. Palepu: Paul, you spoke about the breakdown of checks and balances in the system generally. Can you elaborate? Healy: One thing that strikes... View Details
Keywords: by Garry Emmons
  • April 2020 (Revised April 2023)
  • Supplement

TransDigm in 2017: The Beginning of the End or the End of the Beginning?

By: Benjamin C. Esty and Daniel Fisher
TransDigm was a highly acquisitive company that manufactured a wide range of highly engineered aerospace parts for both military and commercial customers. Over the ten years ending in 2016, its stock price had increase ten times, and both EBITDA and revenues had grown... View Details
Keywords: Acquisition; Ethics; Private Equity; Financial Strategy; Growth Management; Performance Evaluation; Business Strategy; Competitive Strategy; Horizontal Integration; Value Creation; Competitive Advantage; Aerospace Industry; Air Transportation Industry; United States
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  • 26 Nov 2013
  • First Look

First Look: November 26

amplify investors' chasing of past returns rather than facilitate the processing of useful information in fund portfolios. Fund managers exploit this behavior by purchasing media-covered past winners at reporting dates, a strategy most... View Details
Keywords: Sean Silverthorne
  • August 2006 (Revised September 2012)
  • Case

Arrow Electronics--The Apollo Acquisition

By: Stephen P. Kaufman
Having already made 10 acquisitions of competitors in the last decade, the CEO of Arrow is evaluating the acquisition of another small competitor to boost sales, become #1 in a niche market segment, and achieve economies of scale. He is struggling with whether the deal... View Details
Keywords: Mergers and Acquisitions; Integration; Valuation; Performance Evaluation; Competitive Strategy; Corporate Strategy; Strategic Planning; Growth and Development Strategy; Electronics Industry; United States
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  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

Conflict: The Effects of Contract Structure Authors:Deepak Malhotra and Fabrice Lumineau Publication:Academy of Management Journal (in press) Abstract Leveraging a longitudinal dataset concerning 102 inter-firm disputes, we evaluate the... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2006
  • News

Faculty Research Online From HBS Working Knowledge

What Companies Lose from Forced Disclosure Increased corporate financial reporting may benefit many parties but not necessarily the companies themselves. New research by Assistant Professor Romana Autrey and her coauthors looks at the relationship between executive... View Details
  • October 2010
  • Teaching Note

Edward Jones in 2006: Confronting Success (TN)

By: David J. Collis
Teaching Note for 707497. View Details
Keywords: Decisions; Corporate Strategy; Partners and Partnerships; Performance; Goals and Objectives; Financial Services Industry; United States
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  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

terms of not only financial performance but management practices and reputation in the community. The result of her efforts is the MBA elective course Globalization, Culture, and Management. According to... View Details
Keywords: by Judith A. Ross
  • 19 Jul 2011
  • First Look

First Look: July 19

claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise, while the benefits of greater... View Details
Keywords: Sean Silverthorne
  • May 2013 (Revised March 2014)
  • Case

Gap, Inc., 2000

By: John R. Wells and Galen Danskin
From humble beginnings as a Levi jeans store, by 2000 Gap, Inc. had grown to become the world's leading specialist clothing retailer. Its CEO, Millard S. Drexler, the "merchant prince," was credited with transforming Gap into a global empire, leading the company... View Details
Keywords: Strategic Change; Fashion; Risk and Uncertainty; Competition; Performance Consistency; Problems and Challenges; Globalized Firms and Management; Competitive Strategy; Business Growth and Maturation; Strategy; Retail Industry; Fashion Industry; Apparel and Accessories Industry; United States
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  • 2010
  • Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.
This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details
Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks
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  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

formulating negotiation strategy, strive to view the landscape as other parties see it. Returning to our hockey example, the NHL general managers had to work on at least three different levels as they raced to sign players. They had to... View Details
Keywords: by Michael Wheeler; Sports
  • 01 Sep 2007
  • News

Faculty Books

show how Cemex, Toyota, Procter & Gamble, and other firms adroitly managed cross-border differences and how others failed at this challenge. From Higher Aims to Hired Hands by Rakesh Khurana (Princeton University Press) Associate... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

at Harvard Business School, where she studies performance management systems in health care and value-based health care implementation strategies. Lidia Moura is a clinical neurologist and director of... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 01 Feb 2001
  • News

A Bankable Trust

Carla Ann Harris (MBA 1987) is a managing director at Morgan Stanley Dean Witter, in charge of the marketing and execution of new-issue equity financing in the technology, media, telecommunications, transportation, industrial, and... View Details
Keywords: Arts, Entertainment
  • 06 Dec 2021
  • News

In My Humble Opinion: Come Clean

restore the garment. We have a cabinet full of dye pads and specialty tools to aid us in our cleaning and restoration processes.” Check in: Some 25 employees work at Parkway’s newly restored 10,000-square-foot operation. “The first thing I do when I come in is practice... View Details
Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services
  • Web

Rock 100: The Summit - Entrepreneurship

funding , Tom Eisenmann Go Big or Go Home Scaling a Startup: Pacing Issues , Tom Eisenmann Going from Good to Great Becoming a Manager: How New Managers Master the Challenges of Leadership , Linda Hill Chasing Stars: The Myth of Talent... View Details
  • 10 Oct 2005
  • Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

Responsibility (CSR) and Corporate Social Performance (CSP)? A: Corporate Social Performance is a term used to describe "strategic" behavior by a firm. When a firm engages in environmental or other... View Details
Keywords: by Manda Salls