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- All HBS Web
(117,151)
- Faculty Publications (3,557)
- October 1989
- Background Note
Managing Major Accounts
Written as an introduction to a module in the second-year MBA course, Marketing Implementation. Discusses issues encountered in the selling and management of major accounts. The topics covered include: 1) reasons for the increasing importance of major account... View Details
Keywords: Accounting Audits; Marketing; Marketing Strategy; Consumer Behavior; Market Participation; Relationships; Salesforce Management
Cespedes, Frank V. "Managing Major Accounts." Harvard Business School Background Note 590-046, October 1989.
- October 1989 (Revised November 2006)
- Background Note
Managing Selling and the Salesperson
Written for a module in the Marketing Implementation course (a second-year elective in the MBA program). Provides a brief introduction to common issues involved in recruiting, training, compensating, and evaluating field salespeople. Also offers questions to consider... View Details
Keywords: Salesforce Management
Cespedes, Frank V. "Managing Selling and the Salesperson." Harvard Business School Background Note 590-043, October 1989. (Revised November 2006.)
- October 1989
- Background Note
Organizing and Implementing the Marketing Effort: Course Overview
Keywords: Marketing
Cespedes, Frank V. "Organizing and Implementing the Marketing Effort: Course Overview." Harvard Business School Background Note 590-041, October 1989.
- 01 Oct 1989
- Conference Presentation
Organization Decision Support: An Interacting Team Perspective
By: L. M. Applegate and J. C. Henderson
- July 1989 (Revised July 1990)
- Case
Prudential: Organizing for Technology Innovation (A)
Applegate, Lynda M. "Prudential: Organizing for Technology Innovation (A)." Harvard Business School Case 190-010, July 1989. (Revised July 1990.)
- July–August 1989
- Article
Teamwork for Today's Selling
By: Frank V. Cespedes, Stephen X. Doyle and Robert J. Freedman
Cespedes, Frank V., Stephen X. Doyle, and Robert J. Freedman. "Teamwork for Today's Selling." Harvard Business Review 67, no. 4 (July–August 1989): 44–59.
- July 1989
- Article
What Do Venture Capitalists Do?
By: William A. Sahlman and Michael Steven Gorman
Keywords: Venture Capital
Sahlman, William A., and Michael Steven Gorman. "What Do Venture Capitalists Do?" Journal of Business Venturing 4, no. 4 (July 1989): 231–248.
- 1989
- Chapter
The Entrepreneurial Process
- May 1989 (Revised October 1989)
- Teaching Note
Becton Dickinson & Co.: VACUTAINER Systems Division, Teaching Note
Teaching Note for (9-587-085). View Details
Keywords: Medical Devices and Supplies Industry
- March 1989 (Revised September 1995)
- Background Note
Management Support Systems
Provides a technical overview of executive information systems. View Details
Keywords: Management Systems
Applegate, Lynda M. "Management Support Systems." Harvard Business School Background Note 189-159, March 1989. (Revised September 1995.)
- January 1989 (Revised September 1995)
- Case
Westinghouse Electric Corp.: Automating the Capital Budget Process (A)
By: Lynda M. Applegate and Julie H. Hertenstein
Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budget Process (A)." Harvard Business School Case 189-119, January 1989. (Revised September 1995.)
- January 1989 (Revised September 1995)
- Supplement
Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B1)
By: Lynda M. Applegate and Julie H. Hertenstein
Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B1)." Harvard Business School Supplement 189-120, January 1989. (Revised September 1995.)
- January 1989 (Revised September 1995)
- Supplement
Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)
By: Lynda M. Applegate and Julie H. Hertenstein
Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)." Harvard Business School Supplement 189-122, January 1989. (Revised September 1995.)
- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
- January 1989 (Revised October 1991)
- Case
Center for Machine Intelligence: Computer Support for Cooperative Work
Applegate, Lynda M. "Center for Machine Intelligence: Computer Support for Cooperative Work." Harvard Business School Case 189-135, January 1989. (Revised October 1991.)
- January 1989 (Revised March 1990)
- Case
Xerox Corp.: Executive Support Systems
Keywords: Information Technology Industry
Applegate, Lynda M. "Xerox Corp.: Executive Support Systems." Harvard Business School Case 189-134, January 1989. (Revised March 1990.)
- 1989
- Book
Going to Market: Distribution Systems for Industrial Products
By: E. Raymond Corey, Frank V. Cespedes and V. Kasturi Rangan
Corey, E. Raymond, Frank V. Cespedes, and V. Kasturi Rangan. Going to Market: Distribution Systems for Industrial Products. Boston, MA: Harvard Business School Press, 1989.
- December 1988
- Teaching Note
Marketing Organization Course Module, Instructor's Overview
Keywords: Marketing Strategy
- November 1988
- Teaching Note
IBM Marketing Organization (A) and (B), Teaching Note
Keywords: Marketing
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
Nunamaker, J. F., L. M. Applegate, and B. R. Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).