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Publications
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- All HBS Web
(117,167)
- Faculty Publications (3,558)
- 1991
- Chapter
Aspects of Sales Management: Key Themes
- January 1992 (Revised June 1994)
- Case
IBM: Assistant General Manager of Marketing (A)
- January 1992
- Case
IBM: Assistant General Manager of Marketing (B)
- January 1992
- Background Note
Managing Sales Interfaces: An Introduction
Concerns issues involved in coordinating sales efforts with product management and customer service activities. First, discusses environmental factors that increase integration requirements among these groups, and why these factors make the field sales force a crucial... View Details
- December 1991 (Revised November 1994)
- Case
Rytex Co. (A)
- November 1991 (Revised September 1993)
- Case
Oak Industries Inc.
By: William A. Sahlman and Burton C. Hurlock
Describes Bill Antle's proposed restructuring plans for Oak Industries, a company composed of nine divisions which seem to be experiencing operating difficulties. During the last ten years the company has been involved in a number of acquisitions and divestitures, as... View Details
- October 1991 (Revised August 2000)
- Case
Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)
By: V. Kasturi Rangan and Frank V. Cespedes
Becton Dickinson, a phenomenally successful company with an 80% market share in the blood collection needles and syringes market faces a change in the customer buying environment (cost containment pressures at hospitals). This forces a reevaluation of the company's... View Details
- September–October 1991
- Article
Knee-Deep and Rising: America's Recycling Crisis
By: George C. Lodge and Jeffrey F. Rayport
- July 1991 (Revised September 1995)
- Case
Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances
In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
- 1 Jun 1991
- Conference Presentation
Information Technology and Fast-Cycle Management
By: L. M. Applegate
- April 1991 (Revised September 1992)
- Teaching Note
Frito-Lay, Inc.: A Strategic Transition (A), Teaching Note
Teaching Note for (9-187-065). View Details