information technology - Publications - Faculty & Research

November 2004
Case

IBM's Diversity Strategy: Bridging the Workplace and the Marketplace

Explores how IBM incorporated diversity into its business strategy, making the case that workforce diversity is critical to marketing its products and services to its customers. In the early 1990s, Ted Childs, vice-president of Workforce Diversity, proposed to CEO Lou... View Details

Keywords: Information Technology; Diversification; Business Strategy; Integration; Global Strategy; Organizations; Markets; Information Technology Industry; United States

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01 Jun 2017
News

Drawing on the Crowd for Innovative Problem-Solving

model where people can assess the different approaches and collaborate on refining the best solution.” Interactions with a variety of crowds — including students and exec utives in his classrooms, fellow researchers, and the HBS alumni community — View Details

09 Jul 2024
Cold Call Podcast

Non-Fungible Tokens (NFTs) and Brand Building

Keywords: Re: Scott Duke Kominers; Technology

14 Feb 2005
Research & Ideas

Desktop Search and Revenue Streams

Yahoo is able to collect data, such as click patterns, from its users and use the information to individually "tune" searches to users' personal tendencies. Such product improvements, Horowitz said, will change the nature of... View Details

Keywords: by Julie Jette

16 Jul 2016
News

Angie’s List Introduces 'Freemium' Model

Angie’s List CEO Scott Durchslag (MBA 1991) has made many changes to the venerable home-service review website since taking the helm in September 2015, including the creation of a new technology platform for the site. He announced the... View Details

Keywords: Information; Information

01 Mar 2017
News

Students Forecast Climate Change’s Impact

MORE Watch three students discuss their approach to the climate change challenge MORE Watch three students discuss their approach to the climate change challenge Professors Mike Toffel and Marco Iansiti presented the more than 900 RC students in their View Details

Keywords: Dan Morrell

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

01 Jun 2001
News

Q&A: Donna Dubinsky

in the hearts of consumers more quickly than camcorders, personal computers, or cell phones. In the Palm, Dubinsky and her colleagues created a sleek, portable tool that can be “synced” with a desktop computer to store information such as... View Details

Keywords: Julia Hanna; PalmPilot; Apple; Information; Information

01 Mar 2011
News

Child’s Play

Press-Gazette (November 16, 2010). Observing her own under-two son flip pictures and flashcards on an iPhone, Tak realized how technology can be used by even the very young. And she noted, while there are lots of apps for mobile devices,... View Details

Keywords: Educational Support Services; Educational Services

01 Apr 2001
News

Beyond the Rim: New Paths to Success in Asia

launch of Nasdaq Japan. “This new venture is developing a hybrid financial market model for Japan that integrates Nasdaq’s U.S. market and the traditional Osaka Securities Exchange market model,” Applegate explains. “It ties in with my ongoing research on the impact of... View Details

Keywords: Alejandro Reyes and Deborah Blagg; David Lane; Educational Services

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

Manufacturing and information technology these days go together like bread and butter. But it wasn't always so. As Professor David Upton pointed out in a Global Alumni Conference panel titled... View Details

Keywords: by Jim Aisner

01 Apr 2000
News

Strike Up the Broad(band)

could just as likely widen the divide between rich and poor, because information technology to date has generally increased the demand for skilled, higher-paid workers while reducing the need for unskilled... View Details

2010
Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson

This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details

Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India

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08 May 2015
News

Ubiquitous digital connectivity is now essential to competitiveness

Marco Iansiti, the David Sarnoff Professor of Business Administration, believes all businesses—both established and startup—must embrace digital transformation. Iansiti’s analysis of innovation in digital technology at General Electric,... View Details

01 Jun 1996
News

Four Professors to Retire

recently he led efforts to introduce major technological changes in the Program for Management Development (PMD) as faculty chair from 1987 to 1994. Concerned that students and faculty in PMD were ignoring the computer resources available... View Details

Keywords: Elaine Gottlieb and John Prestage

01 Feb 1997
News

Conversing in Cyberspace: Students and Alumni Talk Management

the class on October 25. Garvin structured the dialogue by creating alumni-student groups, posing a series of guiding questions, and instructing participants in their roles. Support came from several quarters: Information View Details

Keywords: Daniel Penrice

February 2000 (Revised August 2000)
Case

Boston.com

By: Thomas R. Eisenmann and Jon K Rust

How aggressively should an incumbent move when developing an online business that threatens its core product? With Internet competitors taking direct aim at the traditional print newspaper business model, the Boston Globe fought back with its own web initiative,... View Details

Keywords: Corporate Entrepreneurship; Decision Making; Change Management; Internet and the Web; Customer Relationship Management; Competitive Strategy; Information Technology Industry; Information Technology Industry; United States

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March 2000 (Revised April 2001)
Case

eFrenzy, Inc. (A)

By: Marco Iansiti and Nicole Tempest

Details how to design, launch, and scale a rapidly growing Internet venture. Focuses on the challenges and opportunities involved in leveraging a network of partners. View Details

Keywords: Corporate Entrepreneurship; Business Growth and Maturation; Internet and the Web; Product Development; Business or Company Management; Problems and Challenges; Information Technology Industry; United States

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December 1996 (Revised June 1998)
Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis

Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details