Publications

March 1999
Case

Australia's Telstra Corporation (A): Going Public

By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis

Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details

Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia

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01 Jun 2013
News

Can Business Smarts Save the Charter School Revolution?

national study on the efficacy of charter schools, and the results were jarring: Just 17 percent of charter schools outperformed their traditional public-school peers, while 37 percent performed significantly worse. And while charter... View Details

Keywords: David McKay Wilson; charter schools; Elementary and Secondary Schools; Educational Services

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but certain types of smaller practices... View Details

Keywords: by Dina Gerdeman; Health

01 Sep 2005
News

London Forum Highlights the Best of HBS

performance by the English National Ballet Company of Tchaikovsky’s Romeo & Juliet at the Royal Albert Hall. It seemed fitting that the last collective act of the alumni and guests gathered for the 2005 GLF was a thunderous round of... View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Web

Systems for Scaling Ventures (SSV) - Course Catalog

management systems necessary to bring new ventures from early-stage startups to growth-stage and beyond. Early-stage ventures initially (and naturally) rely on informal interactions to develop their offers, connect with customers and... View Details

January 2023
Case

Year Up: Measuring and Scaling Impact

By: Natalia Rigol, Benjamin N. Roth, Brian Trelstad and Sarah Mehta

Year Up, a non-profit that provides training and practical work experience to low-income young people, has for years prioritized impact measurement. By 2022, it had built a robust body of evidence demonstrating that its program yields higher earnings for participants.... View Details

Keywords: Demographics; Education; Jobs and Positions; Measurement and Metrics; Performance; Research; Social Enterprise; Growth Management; Education Industry; United States; Massachusetts; Boston

9 AM – 9 AM EDT, 09 Oct 2018

HBX Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: October 9, 2018 - December 6, 2018 View Details

01 Apr 1996
News

Stasis and Turmoil: HBS Research for the Real World

are wreaking havoc on the workplace. Reengineering, for example, destabilizes and changes the rules by which organizations operate, he says. "Many of these programs are actually designed to make life easier for top management without... View Details

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

political agenda. Such objective information helps to gain the trust of the people. And trust in a country’s leadership is vital because any agenda to prevent the spread of the virus—such as social distancing measures—requires the cooperation of the public. The... View Details

Keywords: by Doug J. Chung; Health

September 2011 (Revised March 2012)
Case

KKR: Leveraging Sustainability

The case describes KKR's Green Portfolio Program, one of the firm's environmental initiatives, which has achieved $160 million in cost savings. While pleased with its progress in achieving greater energy efficiency and reduced carbon emissions, the firm is looking for... View Details

Keywords: Private Equity; Investment Portfolio; Energy Conservation; Cost Management; Supply Chain Management; Risk Management; Social Enterprise; Growth and Development; Performance Efficiency; Financial Services Industry

November 2009
Journal Article

A Theory of Growth and Volatility at the Aggregate and Firm Level

By: Diego A. Comin and Sunil Mulani

This paper presents an endogenous growth model that explains the evolution of the first and second moments of productivity growth at the aggregate and firm level during the post-war period. Growth is driven by the development of both (i) idiosyncratic R&D innovations... View Details

Keywords: Volatility; Microeconomics; Innovation and Invention; Growth and Development Strategy; Resource Allocation; Performance Productivity; Mathematical Methods; Research and Development

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December 2000
Case

Friona Industries, L.P.

By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis

As the food industry becomes more sophisticated, and as genomics and other factors provide for quality control from the producers to the consumers in the food chain, the beef industry has been one of the last commodity systems to organize the vertical systems to... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Food; Management Systems; Supply and Industry; Performance Consistency; Quality; Partners and Partnerships; Food and Beverage Industry; Retail Industry

Web

Engage with the broader business community to promote racial equity. - Advancing Racial Equity

make sure that our vendors include a greater share of Black-owned businesses (including advising Black-owned businesses on how to become HBS vendors); enabling and encouraging companies that recruit at HBS to reveal how well they are View Details

August 2000
Case

Belmont Industries, Inc. (C)

By: Joseph L. Bower

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Wages; Managerial Roles; Management Practices and Processes; Performance; Goals and Objectives; Labor and Management Relations

26 Oct 2020
News

A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions

the MSO in 2012 right out of the orchestra, where he played principal trumpet. In 2015, the HBS Club of Wisconsin awarded him a Social Enterprise Scholarship to attend the Strategic Perspectives in Nonprofit Management (SPNM) program at... View Details

Keywords: Margie Kelley

June 2020
Supplement

TransDigm in 2017: Congressional Hearing on the DoD Inspector General’s Report (5/15/19)

By: Benjamin C. Esty

This video accompanies the case, “TransDigm in 2017: The Beginning of the End or the End of the Beginning?” View Details