Publications

Educators

September 1999 (Revised April 2001)
Case

Credit Suisse (A) (Abridged)

By: W. Earl Sasser and William E. Fulmer

Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details

Keywords: Restructuring; Competitive Advantage; Customer Satisfaction; Banks and Banking; Growth and Development Strategy; Banking Industry; Banking Industry

June 1989 (Revised July 1993)
Case

CIGNA Worldwide

By: John A. Quelch

A CIGNA Worldwide (CWW) task group of European country directors and key functional managers is meeting in November 1988 to discuss how CWW should respond to the European Community's plan to remove existing internal barriers and restrictions to the free flow of goods... View Details

Keywords: Multinational Firms and Management; Insurance; Competitive Strategy; Emerging Markets; Trade; Insurance Industry; Europe

October 2022
Supplement

Beam Dental (B)

By: Rembrand Koning and Alicia Dadlani

In May 2016, venture-backed Beam Dental was on the brink of financial collapse. Cofounder and CEO Alex Frommeyer weighed the unattractive terms of a bridge loan offered by Beam’s largest investor. Frommeyer needed to decide whether to accept the terms or concede defeat... View Details

Keywords: Business Startups; Business Strategy; Entrepreneurship; Insolvency and Bankruptcy; Financing and Loans; Insurance Industry; United States; Kentucky; Ohio

fall 1994
Article

Commentaries on Banc One's Hedging Strategy

By: B. C. Esty and P. Tufano

Keywords: Strategy; Banks and Banking; Banking Industry

15 Sep 2014
Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

between measurable talent and its impact on wages. In part, Vallée and Célérier wanted to study talent to challenge the idea that bankers are paid according to how hard they work. "That's silly," says... View Details

Keywords: by Carmen Nobel; Banking

02 Jul 2015
Op-Ed

The Future of the Greek Economy

pay wages? Why pay loans? With what? What does a "no" mean? What does a "yes" guarantee? These weeks have been a nightmare, with no medium of exchange and banks facing growing lines of... View Details

Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking

23 Dec 2008
First Look

First Look: December 23, 2008

China Harvard Business School Case 209-021 The Chubb Corporation, headquartered in the U.S., was the holding company for a number of property and casualty insurance companies which operated in 29 countries.... View Details

Keywords: Martha Lagace

March 2023 (Revised May 2023)
Case

Tribal Councils Investment Group of Manitoba Ltd.

By: David L. Ager

In the Fall of 2014, Heather Berthelette, the recently appointed COO of Tribal Councils Investment Group of Manitoba Ltd. (TCIG), was preparing a recommendation to the Board of Directors about whether to dissolve the company and return any remaining funds to the seven... View Details

Keywords: Indigenous Communities; Corporate Governance; Governing and Advisory Boards; Social Enterprise; Economic Growth; Investment Banking; Canada

Educators

November 2006
Case

Selling Biovail Short

By: Malcolm P. Baker, Chris Lombardi and Aldo Sesia

Hedge fund SAC Capital and analysts from Gradient Analytics and Banc of America face charges of stock price manipulation from Biovail, a Canadian pharmaceutical company. Gradient and BofA produced negative reports on Biovail's earnings quality. At the same time, SAC... View Details

Keywords: Stock Shares; Investment Banking; Asset Pricing; Financial Strategy; Crime and Corruption; Pharmaceutical Industry; Financial Services Industry; Canada

Educators

November–December 1987
Article

Commercial Banks: Taking Shape for Turbulent Times

By: D. B. Crane and R. G. Eccles

Keywords: Banks and Banking; Banking Industry

April 2008
Teaching Note

Central Bank: The ChexSystemsSM QualiFile® Decision (TN)

By: Dennis Campbell and Francisco de Asis Martinez-Jerez

Teaching Note for [208029]. View Details

Keywords: Banks and Banking; Banking Industry

April 2008 (Revised October 2008)
Supplement

TD Canada Trust (C): Translating the Service Model to Service Operations

By: Dennis Campbell and Brent Kazan

Keywords: Banks and Banking; Business Model; Service Operations; Banking Industry; Canada

06 Sep 2019
Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

pressures, such as physician workload, financial constraints, insurance regulations, and policy decisions. —Bobbie Collins Claire Wagner In pursuing her joint degree from Harvard’s medical View Details

15 Nov 2016
First Look

November 15, 2016

employee departure rates in stores where the manager is likely to be more informed than headquarters (e.g., in stores that are far from headquarters or that serve repeat customers). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 The Stock... View Details

Keywords: Sean Silverthorne

June 1994
Case

Letter from an Investment Banker

By: D. Quinn Mills, G. Bruce Friesen and Richard C. Wei

Keywords: Investment Banking; Banking Industry

Web

2024 Reunion Presentations - Alumni

economic research has examined the influence of policy movements on bank lending behavior, capital flows, and market responses in the public sector, the private equity industry—despite its substantial size... View Details

March 2009 (Revised October 2009)
Teaching Note

Washington Mutual's Covered Bonds (TN)

By: Daniel Baird Bergstresser and Robin Greenwood

Teaching Note for [209093]. View Details

Keywords: Banks and Banking; Bonds; Banking Industry