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- All HBS Web
(117,167)
- Faculty Publications (3,558)
- September 1992
- Case
Star Cablevision Group (E): Voluntary Restructuring
Fifth case in a series of six cases. This case describes the company during voluntary restructuring. View Details
Keywords: Restructuring
Sahlman, William A. "Star Cablevision Group (E): Voluntary Restructuring." Harvard Business School Case 293-040, September 1992.
- September 1992
- Case
Star Cablevision Group (F): Lessons Learned
Last case in a series of six cases. This case describes the company as it reflects back to lessons learned. View Details
Keywords: Learning
Sahlman, William A. "Star Cablevision Group (F): Lessons Learned." Harvard Business School Case 293-041, September 1992.
- September 1992
- Background Note
Note on the Financial Perspective: What Should Entrepreneurs Know?
Identifies concepts and tools of finance that are useful to general managers and critical to entrepreneurs: cash, risk, and value. View Details
Keywords: Entrepreneurship; Cash; Financial Strategy; Management Analysis, Tools, and Techniques; Managerial Roles; Risk Management; Value
Sahlman, William A. "Note on the Financial Perspective: What Should Entrepreneurs Know?" Harvard Business School Background Note 293-045, September 1992.
- September 1992 (Revised October 1995)
- Teaching Note
Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances TN
Teaching Note for (9-192-030). View Details
- August 1992 (Revised October 2001)
- Teaching Note
Mrs. Fields Cookies TN
By: Lynda M. Applegate and James I. Cash Jr.
Teaching Note for (9-189-056). View Details
Keywords: Food and Beverage Industry
- August 1992 (Revised September 1993)
- Case
CHS Dental Laboratory, Inc. (A)
Keywords: Health Industry
Sahlman, William A. "CHS Dental Laboratory, Inc. (A)." Harvard Business School Case 293-029, August 1992. (Revised September 1993.)
- August 1992 (Revised August 1993)
- Case
CHS Dental Laboratory, Inc. (B)
Keywords: Health Industry
Sahlman, William A. "CHS Dental Laboratory, Inc. (B)." Harvard Business School Case 293-030, August 1992. (Revised August 1993.)
- August 1992 (Revised June 1993)
- Case
RiboGene, Inc. (A)
Sahlman, William A. "RiboGene, Inc. (A)." Harvard Business School Case 293-026, August 1992. (Revised June 1993.)
- August 1992 (Revised June 1993)
- Case
RiboGene, Inc. (B)
Sahlman, William A. "RiboGene, Inc. (B)." Harvard Business School Case 293-027, August 1992. (Revised June 1993.)
- August 1992 (Revised June 1993)
- Case
RiboGene, Inc. (C)
Sahlman, William A. "RiboGene, Inc. (C)." Harvard Business School Case 293-028, August 1992. (Revised June 1993.)
- July 1992
- Background Note
Managing Sales Interfaces: Organizational Factors
Keywords: Salesforce Management
Cespedes, Frank V. "Managing Sales Interfaces: Organizational Factors." Harvard Business School Background Note 593-001, July 1992.
- 1992
- Chapter
Ethical Issues in Distribution
- summer 1992
- Article
Sales Coordination: An Exploratory Study
Keywords: Sales
Cespedes, Frank V. "Sales Coordination: An Exploratory Study." Journal of Personal Selling & Sales Management 12 (summer 1992): 13–29.
- March 1992 (Revised September 1995)
- Background Note
Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions." Harvard Business School Background Note 192-112, March 1992. (Revised September 1995.)
- Article
Once More: How Do You Improve Customer Service?
Cespedes, Frank V. "Once More: How Do You Improve Customer Service?" Business Horizons 35, no. 2 (March–April 1992): 58–67.
- February 1992 (Revised December 1992)
- Case
MCI Vision (A)
This case series focuses on divisional marketing and sales efforts concerning Vision, a new telecommunication product intended for the small business marketplace. Vision represents both a significant opportunity, and different field marketing requirements, for MCI.... View Details
Keywords: Change Management; Marketing Strategy; Product Launch; Product Development; Groups and Teams; Sales; Opportunities; Competitive Strategy
Cespedes, Frank V. "MCI Vision (A)." Harvard Business School Case 592-083, February 1992. (Revised December 1992.)
- February 1992 (Revised December 1992)
- Supplement
MCI Vision (B)
Supplements the (A) case. Designed as an in-class handout. View Details
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Vision (B)." Harvard Business School Supplement 592-084, February 1992. (Revised December 1992.)
- February 1992
- Supplement
MCI Vision (C)
Supplements the (A) case. Designed as an in-class handout. View Details
Cespedes, Frank V. "MCI Vision (C)." Harvard Business School Supplement 592-085, February 1992.
- 1 Feb 1992
- Conference Presentation
Information Technology and Business Transformation
By: L. M. Applegate