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  • 03 Apr 2012
  • First Look

First Look: April 3

approaches. Here we speculate on one possible explanation for this organizational heterogeneity: it may reflect inherent heterogeneity of the software workforce, in terms of which kinds of organizations individual workers prefer to work... View Details
Keywords: Carmen Nobel
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Herb Kelleher, respectively. While neither were the first to come up with the basic notion on which their businesses were founded, it is not too much of an overstatement to say that Bogle taught us a new way to invest while Kelleher taught us a new way to fly. In the... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

found in only a small number of tasks and functions. In the majority of situations, spans of accountability were wider than spans of control. This "Entrepreneurial Gap" is posited to be a result of management's desire for innovation and exploration—and used... View Details
Keywords: Martha Lagace
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

real questions about the implications of criminal or terrorist use of cyber weapons to destroy business assets. Should management be concerned about them? What, if anything, can or should be done about it at the organizational level? And... View Details
Keywords: by James L. Heskett
  • 09 Aug 2013
  • Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

With the sale of the Washington Post to Jeff Bezos, the newspaper enters a crucial phase in its 136-year history amid disruptive changes in communications, technology, and reader habits. According to HBS professors Bharat Anand and David... View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 01 Oct 1996
  • News

Leading In a New Era

1979. His current research focuses on the ways in which new organizational structures and management processes are changing the core roles and responsibilities of managers. His 1989 book, Managing Across... View Details
Keywords: Nancy O. Perry
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207041 Clinical Change at Intermountain Healthcare Harvard Business School Case 607-023 Purchase this case:... View Details
Keywords: Martha Lagace
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

a great business plan is a Harvard Business Review classic, and has just been reissued in book form. We asked Sahlman what he would change if he wrote the article, now a decade old, today. Most Popular Working Papers 2008-2011 Goals Gone... View Details
Keywords: by Sean Silverthorne
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

the East and the Pacific Northwest. However, the recent expansion in ethanol production is changing the pattern of grain flow along with stimulating the local farm economy. SDWG's management and producer board must decide how to continue... View Details
Keywords: Martha Lagace
  • 12 Dec 2012
  • Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

Maryland professor at the time of his death in 1998, Olson believed that big corporations and industry organizations wielded control over policy. Diffuse groups could not effect policy change because individuals within the group did not... View Details
Keywords: by Kim Girard
  • October 2023 (Revised January 2024)
  • Case

SEK: Reimagining Spanish Higher Education at Universidad Camilo José Cela (UCJC)

By: John J-H Kim, Mary C. Sauer and Emilie Billaud
In 2023, Nieves Segovia, President of the SEK Education Group in Spain, contemplates the future of her family's for-profit education company, which includes K-12 schools and the newly established UCJC university. Renowned for its innovation in education, SEK faces... View Details
Keywords: Family Business; Curriculum and Courses; Higher Education; Teaching; Digital Strategy; Disruptive Innovation; Knowledge Dissemination; Leading Change; Growth and Development Strategy; Management Succession; Resource Allocation; Organizational Structure; Education Industry; Europe; Spain
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  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael Luca Abstract—We study the impact of the minimum wage on firm exit in the restaurant industry, exploiting recent changes in the minimum wage at the city level. We find that the... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49358 2014 Research in Organizational Behavior Morality Rebooted: Exploring Simple Fixes to Our Moral Bugs By: Zhang, Ting, Francesca Gino, and Max Bazerman Abstract—Ethics research... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

barriers to terminating relationships), the nature of performance change (a gradual decay in performance can increase the likelihood that firms will persevere in underperforming relationships), View Details
Keywords: by Peter K. Jacobs
  • May 2010 (Revised November 2010)
  • Case

Investment Technology Group

By: Clayton S. Rose and David Lane
Investment Technology Group (ITG) CEO Robert Gasser wondered if the financial crisis had permanently affected the firm's business model. A leader in trade analytics and execution for institutional equity investors, ITG had grown since its establishment in 1987 in step... View Details
Keywords: Customer Relationship Management; Financial Crisis; Investment; Resignation and Termination; Crisis Management; Product Positioning; Organizational Change and Adaptation; Financial Services Industry; Information Technology Industry; New York (city, NY)
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  • January 1998
  • Case

Connecticut Spring and Stamping Corporation (B)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear
Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
Related
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

Beyond How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center... View Details
Keywords: by Kristen Senz; Financial Services
  • 13 Sep 2016
  • First Look

September 13, 2016

forthcoming Organizational Behavior and Human Decision Processes Bounded Awareness: Implications for Ethical Decision Making By: Bazerman, Max, and Ovul Sezer Abstract—In many of the business scandals of the new millennium, the... View Details
  • 01 Oct 1999
  • News

The View from the Pit

changing system. Barrett's commitment to social service has inspired her to see philanthropy as a lifelong habit - one that she would like to pass on to her students. Describing her own life as an extremely diversified portfolio, Barrett... View Details
Keywords: Judith A. Ross
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes, Teresa, Mark Casson, and G. Jones Abstract—This article... View Details
Keywords: Dina Gerdeman