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All HBS Web
(1,656)
- Faculty Publications (404)
failure →
- June 2005
- Article
The Collapse of a Medical Labor Clearinghouse (and why such failures are rare)
By: C. Nicholas McKinney, Muriel Niederle and Alvin E. Roth
McKinney, C. Nicholas, Muriel Niederle, and Alvin E. Roth. "The Collapse of a Medical Labor Clearinghouse (and why such failures are rare)." American Economic Review 95, no. 3 (June 2005): 878–889.
- 2005
- Article
Airline Security, the Failure of 9/11, and Predictable Surprises
By: M. Bazerman and M. Watkins
Bazerman, M., and M. Watkins. "Airline Security, the Failure of 9/11, and Predictable Surprises." International Public Management Journal 8, no. 3 (2005): 365–377.
- Article
Consequences of Financial Reporting Failure for Outside Directors: Evidence from Accounting Restatements and Audit Committee Members
By: Suraj Srinivasan
I use a sample of 409 companies that restated their earnings from 1997 to 2001 to examine penalties for outside directors, particularly audit committee members, when their companies experience accounting restatements. Penalties from lawsuits and Securities and Exchange...
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Keywords:
Outcome or Result;
Business Earnings;
Financial Statements;
Lawsuits and Litigation;
Labor;
Markets;
Financial Reporting;
Accounting Audits;
Cost;
Reputation
Srinivasan, Suraj. "Consequences of Financial Reporting Failure for Outside Directors: Evidence from Accounting Restatements and Audit Committee Members." Journal of Accounting Research 43, no. 2 (May 2005): 291–334.
- December 2004 (Revised April 2006)
- Case
Managing a Public Image: Rob Thomas
By: Robin J. Ely and Ingrid Vargas
Rob Thomas describes some of the challenges he has faced as a white, middle-aged man who is managing director of a mid-size consulting firm where he is committed to increasing staff gender and racial diversity. Unwilling to risk the disapproval of any constituency,...
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Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Rob Thomas." Harvard Business School Case 405-054, December 2004. (Revised April 2006.)
- December 2004 (Revised December 2005)
- Case
Nectar: Making Loyalty Pay
By: John A. Deighton
Loyalty Management UK (LMUK) manages British supermarket chain Sainsbury's frequent-shopper card program, called Nectar. LMUK uses Sainsbury's sponsorship as the magnet to attract other retailers into a profitable, multisponsor loyalty network. Examines the economics...
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Keywords:
Customer Focus and Relationships;
Business or Company Management;
Supply Chain Management;
Marketing Strategy;
Networks;
Marketing Channels;
Advertising Campaigns;
Outcome or Result;
Growth and Development;
Retail Industry;
Great Britain
Deighton, John A. "Nectar: Making Loyalty Pay." Harvard Business School Case 505-031, December 2004. (Revised December 2005.) (request a courtesy copy.)
- December 2004 (Revised October 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron (A)
Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier...
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Keywords:
Adaptation;
Success;
Business Model;
Business History;
Growth Management;
Governance Controls;
Innovation and Management;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (A)." Harvard Business School Case 905-048, December 2004. (Revised October 2005.)
- December 2004 (Revised October 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron (B)
Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier...
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Keywords:
Transition;
Risk Management;
Management Practices and Processes;
Success;
Business Model;
Strategy;
Business History;
Governance Controls;
Innovation and Management;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (B)." Harvard Business School Case 905-049, December 2004. (Revised October 2005.)
- December 2004
- Article
Learning from Failure in Health Care: Frequent Opportunities, Pervasive Barriers.
By: A. C. Edmondson
Edmondson, A. C. "Learning from Failure in Health Care: Frequent Opportunities, Pervasive Barriers." Quality & Safety in Health Care 13, no. 6 (December 2004): 3–9.
- October 2004 (Revised July 2011)
- Case
AT&T 2000-2004
By: Stephen P. Bradley and Kerry Herman
Provides an update on CEO Michael Armstrong's "Project Grand Slam" strategy to build the value of AT&T by offering a complete, integrated telecommunications solution to both corporate and residential customers, including wireless and wire line telephone, Internet,...
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Keywords:
Business Exit or Shutdown;
Customers;
Business or Company Management;
Failure;
Business and Shareholder Relations;
Networks;
Corporate Strategy;
Internet;
Wireless Technology;
Value Creation;
Telecommunications Industry
Bradley, Stephen P., and Kerry Herman. "AT&T 2000-2004." Harvard Business School Case 705-425, October 2004. (Revised July 2011.)
- 2004
- Book
When All Else Fails: Government as the Ultimate Risk Manager
By: David A. Moss
Moss, David A. When All Else Fails: Government as the Ultimate Risk Manager. Paperback ed. Cambridge: Harvard University Press, 2004.
- September 2004
- Article
Rational Overoptimism (and Other Biases)
Rational agents with differing priors tend to be overoptimistic about their chances of success. In particular, an agent who tries to choose the action that is most likely to succeed, is more likely to choose an action of which he overestimated, rather than...
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Keywords:
Prejudice and Bias;
Decision Choices and Conditions;
Performance Expectations;
Outcome or Result;
Opportunities;
Risk and Uncertainty;
Failure;
Success;
Management Analysis, Tools, and Techniques;
Personal Characteristics;
Values and Beliefs;
Ethics
Van den Steen, Eric J. "Rational Overoptimism (and Other Biases)." American Economic Review 94, no. 4 (September 2004): 1141–1151.
- August 2004 (Revised June 2005)
- Case
Fate of the Vasa, The
By: Alan D. MacCormack and Richard Mason
In 1628, the royal warship Vasa was launched. It was Sweden's most expensive naval vessel ever built, costing over 5% of GNP. On its maiden voyage, the ship sailed 1,400 yards in its own harbor, heeled over to the side, and then sank. One third of the 150 crew and...
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Keywords:
History;
Risk and Uncertainty;
Technological Innovation;
Ship Transportation;
Product Design;
Technology Adoption;
Failure;
Business and Government Relations;
Product Development;
Sweden
MacCormack, Alan D., and Richard Mason. "Fate of the Vasa, The." Harvard Business School Case 605-026, August 2004. (Revised June 2005.)
- July 2004
- Article
Overcoming Focusing Failures in Competitive Environments
By: Lorraine Chen Idson, Dolly Chugh, Yoella Bereby-Meyer, Simone Moran, Brit Grosskopf and Max H. Bazerman
Idson, Lorraine Chen, Dolly Chugh, Yoella Bereby-Meyer, Simone Moran, Brit Grosskopf, and Max H. Bazerman. "Overcoming Focusing Failures in Competitive Environments." Journal of Behavioral Decision Making 17, no. 3 (July 2004): 159–172.
- June 2004
- Article
Succession and Failure
Keywords:
Failure
Cespedes, Frank V. "Succession and Failure." Harvard Business Review 82, no. 6 (June 2004): 39–47.
- March 2004 (Revised June 2004)
- Case
Blackout: August 14, 2003
By: Thomas R. Eisenmann and Ryland Matthew Willis
On August 14, 2003, an electricity blackout cascaded throughout the northeastern United States and Canada. Describes the structure, technology, and economics of the electric utility industry and how gradual deregulation beginning in the 1970s placed unprecedented, and...
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Keywords:
Information Technology;
Performance Improvement;
Infrastructure;
Energy Sources;
Business and Government Relations;
Networks;
Emerging Markets;
Failure;
Economics;
Utilities Industry;
Canada;
Northeastern United States
Eisenmann, Thomas R., and Ryland Matthew Willis. "Blackout: August 14, 2003." Harvard Business School Case 804-156, March 2004. (Revised June 2004.)
- December 2003
- Article
Focusing Failures in Competitive Environments: Explaining Decision Errors in the Monty Hall Game, the Acquiring a Company Problem, and Multiparty Ultimatums
By: Avishalom Tor and Max H. Bazerman
Tor, Avishalom, and Max H. Bazerman. "Focusing Failures in Competitive Environments: Explaining Decision Errors in the Monty Hall Game, the Acquiring a Company Problem, and Multiparty Ultimatums." Journal of Behavioral Decision Making 16, no. 5 (December 2003): 353–374.
- Article
Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change
By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative...
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Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management.)
- November 2003 (Revised March 2004)
- Case
Teledesic (Abridged)
Describes plans for a failed project that proposed the use of 288 satellites to deliver high-speed data communications services anywhere in the world.
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Keywords:
Communication Technology;
Network Effects;
Failure;
Information Technology Industry;
Telecommunications Industry
Eisenmann, Thomas R. "Teledesic (Abridged)." Harvard Business School Case 804-096, November 2003. (Revised March 2004.)
- October 2003 (Revised April 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron
Presents an historical overview of Enron's rise and fall and summarizes what is currently known about (1) the evolution of Enron's business model, (2) the organizational processes Enron officials relied on to drive and monitor the business, (3) emergent behavior...
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Keywords:
Business Model;
Behavior;
Governing and Advisory Boards;
Success;
Transformation;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron." Harvard Business School Case 904-036, October 2003. (Revised April 2005.)
- October 2003 (Revised November 2003)
- Module Note
Organizing to Learn Module Note
By: Amy C. Edmondson
Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The...
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Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)