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- All HBS Web
(3,410)
- People (1)
- News (1,028)
- Research (2,044)
- Events (7)
- Multimedia (50)
- Faculty Publications (983)
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
that enable them to predict new patterns for the future. ”We are in a new industrial revolution led by algorithms” We have all seen the process in action, whether it’s Amazon telling us we “may also like” to buy an Instant Pot... View Details
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
partners from other cultures. Even more important, however, was the influence of cognitive from-the-head trust. Far from being a cool, rational appraisal of a partner's ability, it was highly influenced by "trust from the heart"... View Details
Keywords: by Michael Blanding
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
business by finding customers who needed rooms in cities hosting popular events. Source: GoodLifeStudio “If you don’t have a supply of houses and apartments, people are not going to come,” says Teixeira. The problem was, where to find... View Details
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
Physicists tell us entropy is the natural state of the world, and that law seems especially true in today's multidivisional company. "When you create organizational subunits of any form, they'll have a tendency to focus internally on their own things," says... View Details
Keywords: by Michael Blanding
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- March 1999
- Article
Discussion of "Engineering Bureaucracy: The Genesis of Formal Policies, Positions, and Structures in High-Technology Firms" by James N. Baron, M. Diane Burton, and Michael T. Hannan
By: Josh Lerner
Lerner, Josh. Discussion of "Engineering Bureaucracy: The Genesis of Formal Policies, Positions, and Structures in High-Technology Firms" by James N. Baron, M. Diane Burton, and Michael T. Hannan. Special Issue on Bureaucracy: Issues and Apparatus Journal of Law, Economics & Organization 15, no. 1 (March 1999): 42–46.
- spring 1986
- Book Review
Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba
By: James E. Austin
Austin, James E. "Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba." Caribbean Review (spring 1986).
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
marketers think of the customer experience like a play in three acts—pre-purchase, purchase, and post-purchase. However, research by De Freitas and fellow researchers looked more holistically at the customer journey and found that most... View Details
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business... View Details
- Web
Courses by Title - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 08 Nov 2024 By Course Title View by Unit | View by Course Title | View by Faculty | Print... View Details
- Person Page
List of Videos by Professor Bower
By: Joseph L. Bower
Bower, Joseph L. "Interview with Bertrand Collomb, Honorary Chairman and Director, Lafarge." Succession Series. Boston, MA: Harvard Business School, 2008. Video.
Bower, Joseph L. "Interview with Reuben Mark, Chairman & CEO, Colgate Palmolive Co."... View Details
- October 2021 (Revised January 2022)
- Supplement
Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)
By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
Corporations are facing great uncertainty. For the world to avoid the worst impacts of climate change, the United States eventually will have to put a price on carbon dioxide emissions, as has been done by Europe, parts of Canada, and... View Details
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
- Article
Unexpected Benefits of Deciding by Mind Wandering
By: Colleen Giblin, Carey K. Morewedge and Michael I. Norton
The mind wanders, even when people are attempting to make complex decisions. We suggest that such mind wandering—allowing one's thoughts to wander until the "correct" choice comes to mind—can positively impact people's feelings about their decisions. We compare... View Details
Giblin, Colleen, Carey K. Morewedge, and Michael I. Norton. "Unexpected Benefits of Deciding by Mind Wandering." Art. 598. Frontiers in Psychology 4 (September 6, 2013).
- 19 Aug 2011
- Working Paper Summaries
The Globalization of Corporate Environmental Disclosure: Accountability or Greenwashing?
- 30 Nov 2015
- News
Five Ways to Give Better Gifts (Backed by Science)
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
business and economics as a whole. Eyes On The Ball In order to determine the effect of racial discrimination on baseball games, Parsons and colleagues Johan Sulaeman of Southern Methodist University, Michael C. Yates of Auburn... View Details
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
the Author Michael Blanding is a writer based in the Boston area. [Image: Shutterstock/Min C. Chiu] What do you think it takes to succeed as a remote team? Share your insights in the comments below. Book Excerpt Remote Work Revolution:... View Details
Keywords: by Michael Blanding
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
In the current squabble over how many skilled immigrants to let into the United States on H1-B visas, academics have fiercely debated whether they create jobs by bringing new skills to companies or whether they take jobs away View Details