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Show Results For
-
All HBS Web
(18,050)
- People (94)
- News (6,368)
- Research (6,754)
- Events (84)
- Multimedia (485)
- Faculty Publications (4,023)
- Nov 2011
- Case
The Big 3 Roar Back
- 03 May 2018
- News
The Tricks To Bragging At Work Without Sounding Arrogant
- 31 Jan 2022
- News
Michael Trejo Brings Business Back to the Valley of the Sun
bring back to my community,” he explained to the magazine. “It was time to come home.” Trejo is now president and CEO of Standard Printing...
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- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
Few would argue that detergent is about as dull a product as might exist. Yet the odyssey of laundry soap and dishwashing liquid in Europe, according to two presenters, shines a streak of sunlight on some of the messier issues of...
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- 03 Aug 2022
- News
How to Answer “Why Do You Want to Work Here?”
- 25 Jun 2015
- News
Having a working mother works for daughters
- 01 Dec 2020
- News
Bounce Back from a Blunder
in positions of leadership, acknowledging mistakes can lead to a healthier work environment and stronger leadership, she says. Here, Brown offers suggestions for bouncing back...
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- 17 Sep 2024
- Podcast
Training Your Brain to Work More Effectively
What if the key to efficiency in a world increasingly powered by AI wasn't quantity, but quality? Neuroscientist Mithu Storoni has looked at how and when our brains are the most creative and truly productive at knowledge work. As automation and AI take more rote takes...
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- 05 Apr 2023
- News
Has COVID-19 Prompted Working Fathers to Reassess?
- 26 Sep 2018
- News
Getting Life Back in Balance
Disenchanted with the corporate world, Benjamin Gower (GMP 19, 2015) quit his job as senior vice president of operations for Australia’s Cobham Aviation Services and made a bold career and lifestyle change, moving to rural South Australia...
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- 18 Jun 2018
- News
Why It Pays to Break the Rules at Work
- 09 Jul 2021
- News
Three Ways Employers Can Best Support Caregivers Returning To Work
- 01 Mar 2003
- News
Fighting Back from a Knockout
Politics can be a thankless game — to the victor go the spoils, but so too the headaches. Consider the case of Steve Laffey (MBA 1986), the newly elected Republican mayor of Cranston, Rhode Island. Last November, three days after winning...
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- 17 May 2022
- News
Haven’t Networked in a While? Here’s How to Jump Back In.
- Article
Putting the 'Relationship' Back into CRM
By: Susan Fournier and Jill Avery
Many managers think that the way to capture value through relationship marketing is to focus on the 'good' customers and get rid of the 'bad' ones. But there is a lot more to best practice relationship management than maximizing revenues on individual customers and...
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Keywords:
Marketing;
CRM;
Customer Relationship Management;
Brand Building;
Brand Management;
Customer Lifetime Value;
Customer Focus and Relationships;
Customer Satisfaction;
Marketing Strategy;
Brands and Branding;
Consumer Products Industry
Fournier, Susan, and Jill Avery. "Putting the 'Relationship' Back into CRM." MIT Sloan Management Review 52, no. 3 (Spring 2011): 63–72.
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
We’re told that the secret to success is hard work. But the truth is, hard work alone doesn’t always pay off. After all, career advancement isn’t always neatly tied to your...
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Keywords:
by Dina Gerdeman
- 2003
- Book
Back to the Drawing Board: Designing Corporate Boards for a Complex World
By: Jay W. Lorsch and Colin Carter
Lorsch, Jay W., and Colin Carter. Back to the Drawing Board: Designing Corporate Boards for a Complex World. Boston, MA: Harvard Business School Press, 2003.
- 27 Apr 2020
- News
How Indie Bookstores Fought Their Way Back
- July 2020
- Case
Mortgage Backed Securities and the Covid-19 Pandemic
By: Emil N. Siriwardane, Luis M. Viceira and Dean Xu
In April 2020, global financial markets were still reeling as the COVID-19 pandemic spread rapidly across the world. Global equity markets had initially fallen by 30% in response to the pandemic, and high-yield credit markets had dropped by nearly 20%. In contrast,...
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Keywords:
COVID-19;
Mortgage-backed Securities;
Health Pandemics;
Financial Markets;
Assets;
Resource Allocation;
Financial Instruments;
Decision Making
Siriwardane, Emil N., Luis M. Viceira, and Dean Xu. "Mortgage Backed Securities and the Covid-19 Pandemic." Harvard Business School Case 221-010, July 2020.