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- All HBS Web
(1,150)
- People (4)
- News (365)
- Research (534)
- Multimedia (4)
- Faculty Publications (57)
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- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
problems—be it a Hewlett-Packard or more recently Procter & Gamble and JC Penney—is the only alternative firing the CEO and starting over? A: You don't have to fire the CEO. A lot depends on establishing the right kind of working... View Details
Keywords: by Jim Aisner
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
Top leaders of a global consulting firm longed to add more women to its partner ranks, if women would just put in the hours necessary to compete. But mothers would always prioritize their children’s needs over those of clients, they... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
JetBlue today is considered one of the top airlines in the world, and its customer ratings are as high as its airplanes. But not that long ago JetBlue was a prime business school example of a nightmare scenario displacing 130,000... View Details
- 04 Apr 2022
- Research & Ideas
Tech Hubs: How Software Brought Talent and Prosperity to New Cities
They focused on utility patents, or new or improved useful products that grant the inventor exclusive commercial rights for up to 20 years. To qualify, patents needed to list at least one US inventor. What they found was a huge spike in... View Details
Keywords: by Rachel Layne
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
to create a “routineness score” by layering them on top of seven-day periods. For example, the model groups someone ordering a car at 3 p.m. and someone ordering a car at 4 p.m. as more likely to have similar routines than two people who... View Details
- 21 Feb 2007
- Op-Ed
What a U.N. Partnership with Big Business Could Accomplish
reduce poverty within their borders. Several years ago, world leaders gathered in Monterrey, Mexico, and gave poverty reduction top priority. They committed themselves to halve the number of people living on less than $1 a day by 2015.... View Details
Keywords: by George C. Lodge & Craig Wilson
- 29 Apr 2008
- First Look
First Look: April 29, 2008
Working PapersNone this week Cases & Course MaterialsAvaya (A) Harvard Business School Case 508-048 Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and... View Details
Keywords: Martha Lagace
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
leadership roles. The top executives agreed that it was important to put the right people in leadership positions, particularly those who support the mission and spread the word. Performance evaluations can... View Details
Keywords: by Dina Gerdeman
- 17 Feb 2003
- Research & Ideas
Rating Fund Managers by the Company They Keep
primarily held by historically successful managers. So, even if your fund has a poor track record, if you hold "good" stocks—i.e., stocks that are primarily owned by top performers—you will rate high by our future-expectations... View Details
Keywords: by Ann Cullen
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
In about 40 percent of the experiments, the targeted products ranked higher due to the addition of the optimized text. In some of the searches, the targeted products earned the top ranking. For 60 percent of the evaluations, there was no... View Details
- 05 Dec 2005
- Research & Ideas
VCs Survey Post-Bubble Opportunities
annual Cyberposium conference held at Harvard Business School on November 19. As an industry, he suggested, venture capital has little to recommend it. "In the future, I see a median rate of return of zero or less," stated Sahlman, observing that the View Details
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
the company's two-decade transformations. 3 In many ways, however, Welch is an exception: Very few top executives have been able to transform themselves from being analytically driven strategy directors to people-oriented strategy... View Details
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
and study of the Great American Business Leaders database. The project identified and analyzed the accomplishments of some 860 top executives in the 20th century, and results are now starting to emerge. A portion of the database is free... View Details
Keywords: by Sean Silverthorne
- 15 May 2007
- First Look
First Look: May 15, 2007
Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907412 HDFC (A) Harvard Business School Case 301-093 The top management team at India's leading home finance company must decide how to deal with the... View Details
Keywords: Martha Lagace
- 16 Jun 2009
- First Look
First Look: June 16
research. We test this assertion by analyzing studies of negotiation published in top peer-reviewed management, psychology, sociology, and industrial relations journals from 1990 to 2005. Our findings reveal a continuum of open-systems to... View Details
Keywords: Martha Lagace
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
asking, is this the right business model? But there are no answers. The market and technology are constantly changing," Riesenfeld remarks. Important Sounding Board The biotech industry presents similar challenges in a space littered with... View Details
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
half by hygiene scores (given by Yelp users), with the top half being clean and the bottom half dirty, then “they have a 50 percent chance of finding a dirty place.” In an effort to improve that percentage, Luca trained the computer to... View Details
- 11 Jul 2012
- Research & Ideas
Book Excerpt: ’The Future of Boards’
greater explicitness. But the economic shock of 2008 appears to have caused many directors to reconsider what their boards had been doing and to question whether they could or should be acting differently. "I really do think it's time for a lot of reflection by boards... View Details
Keywords: by Jay Lorsch
- 15 Nov 2006
- Research & Ideas
Lessons Not Learned About Innovation
Create processes and controls. The innovation process is inherently uncertain, so companies must develop new ways of tracking progress in these units. Rewarding a manager who "sticks to plan" doesn't encourage something new. Select the View Details
Keywords: by Sean Silverthorne