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- All HBS Web (732)
- Faculty Publications (121)
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- 23 Dec 2008
- First Look
First Look: December 23, 2008
StarNight Hotel Construction Bid: Real Time Competition on Schedule, Scope, and Cost Harvard Business School Case 209-067 The case is intended for use with the HBS Educational Technology Group "Construction Bidding Simulation." Material that can be taught... View Details
Keywords: Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
concept of one-to-one marketing and bastardized it into CRM.—James H. Gilmore, coauthor of The Experience Economy "Let's say that based on the customer survey averages, you realize that your hotel is... View Details
Keywords: by Jean Ayers
- 16 Aug 2011
- First Look
First Look: August 16
natives. The paper then turns to immigration's impact for the public finances of host countries. The final section considers emerging topics in the study of immigration. The survey particularly emphasizes the recent View Details
Keywords: Sean Silverthorne
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
- 03 Nov 2016
- Op-Ed
Forget About Making College Affordable; Make it a Good Investment
rates is the highest priority in higher education. A bachelor’s degree may once have been a ticket to the middle class, but that is no longer a sure thing. Analyses by labor economists, as well as a survey commissioned by the Pew Research... View Details
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
to identify with much greater precision the causal link between management and performance. "We want to get at the causality between management and performance," she says. "And to do that, you have to go beyond surveys and... View Details
Keywords: by Carmen Nobel
- 05 Dec 2006
- First Look
First Look: December 5, 2006
its broader marketing strategy, and intraorganizational and interorganizational cooperation and coordination among entities involved in implementation. Building on the results of a survey of the CRM-implementation-related View Details
Keywords: Sean Silverthorne
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
respondents concerned the misuse of such techniques. As Tom Henkel put it, "I'm sure the same companies that wasted time and money on poorly designed surveys and focus groups will engage in similarly misguided neuroscience and... View Details
Keywords: by James Heskett
- 24 Apr 2012
- First Look
First Look: April 24
to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall insurance product.... View Details
Keywords: Carmen Nobel
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
example, in a February 2012 survey by the Pew Research Center, 73 percent of 2,253 adult respondents answered they would not be OK with a search engine (such as Google) keeping track of their searches and using the results to personalize... View Details
Keywords: by Carmen Nobel
- 02 Jun 2008
- Research & Ideas
Spending on Happiness
happiness. We conducted a number of studies—from national surveys to a field study in which we examined how the manner in which employees at a Boston-based company spent a profit-sharing bonus impacted their long-term happiness—in which... View Details
Keywords: by Sarah Jane Gilbert
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
Despite all these efforts to gain new global historical visions, however, the debates surrounding this movement have remained rather provincial in scope. Global History, Globally addresses this lacuna by surveying the state of global... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
SCHIP. The survival rate of new businesses rose by 8 percent.” "They didn't have any experience starting a business, and they couldn't get a loan, because they didn't have the credit," says Olds, who joined the HBS faculty in... View Details
- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many manufacturing and service... View Details
Keywords: Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
either back peaceful settlements or support warring groups and continued fighting. Attitudes toward peaceful settlement are expected to be especially obdurate for civilians who have been exposed to violence. In a survey of 1,120 Syrian... View Details
Keywords: Dina Gerdeman
- 27 Sep 2011
- First Look
First Look: September 27
scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
- 30 Sep 2019
- Book
Book Excerpt: Why a Volume on Race, Work, and Leadership
women grew 67 percent between 2007 and 2012, more growth than women-owned businesses as whole saw (Nielsen Report, 2017). In light of these advances, a recent study by Ernst and Young (2017) found that one-third of Americans surveyed said... View Details
- 09 Jun 2014
- Research & Ideas
The Manager in Red Sneakers
more likely to be viewed as committing a fashion faux pas and did not experience a boost in perceived status. "red Sneakers Effect" Many people are prone to conspicuous consumption—accumulating luxury items and flashing them for all to... View Details
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
low-quality care,” says Edmondson, the Novartis Professor of Leadership and Management at HBS. Edmondson and her colleagues studied the survey responses of clinicians at a midwestern health organization over a four-year period; they... View Details
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
opportunities in inner city businesses, said surveys show a general increase in computer ownership and online access among inner city families. Even so, she pointed out, computer use in the inner city remains significantly lower than in... View Details
Keywords: by Dina Gerdeman