Public Service - Publications - Faculty & Research

01 Mar 2005
News

Answering the Call

things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl... View Details

Keywords: Garry Emmons; Educational Services; Educational Services

01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are... View Details

Keywords: H Naylor Fitzhugh; Educational Services; Educational Services

01 Jun 2007
News

New HBS, KSG Joint Degree

years of the program, in a public service or policy-based position; the second, between the third and fourth years, in a private sector or for-profit organization. “There is no academic program in the world... View Details

Keywords: Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services; Administrative and Support Services

21 Dec 2022
News

HBS Community Comes Together in Wake of Ukraine Invasion

iStock MESSAGE FROM DEAN SRIKANT DATAR On February 27, Dean Srikant Datar sent a message to the HBS community regarding the invasion of Ukraine, noting the resources available to those looking to offer support and highlighting learning opportunities available at HBS.... View Details

09 Jan 2020
News

Advancing Change

institutional change should be the responsibility of aspiring and accomplished leaders everywhere,” says Kanter. Why do we need advanced leaders now? Problems like climate change, racial and gender disparity, health issues, and educational shortfalls are in the View Details

01 Sep 2009
News

Faculty Books

Government and Markets: Toward a New Theory of Regulation edited by Edward J. Balleisen and David A. Moss (Cambridge University Press) After years of emphasis on governmental inefficiency and the need for deregulation, interest is growing in the possibility of... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

01 Sep 2012
News

The School of Life

important roles for a parent. Is It Really the Right Stuff? In 1979, writer Tom Wolfe captured the public imagination with his depiction of one of the most competitive professional environments in the world: the screening of American... View Details

Keywords: Professor Clay Christensen; Educational Services; Educational Services

01 Mar 2003
News

Visionary of the Year

HBS professor Rosabeth Moss Kanter was named the Intelligent Community Visionary of the Year in 2002 by the Intelligent Community Forum. The award recognizes an individual or group that has taken a leadership role in promoting broadband technology as an essential... View Details

Keywords: Intelligent Community Visionary of the Year; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services

01 Jun 2009
News

Too Big To Fail

mortgage disclosure documents, consolidating the federal government’s highly fractured financial services regulatory agencies, and requiring that financial institutions increase their capital during sound economic times to provide a... View Details

Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance

01 Sep 2009
News

Executive Pay: Onward & Upward

awards drives a sharp increase in CEO compensation. 1992 The SEC requires more disclosure of executive compensation, particularly stock options and perks. With more information in public view, the rules trigger an unintended upward pay... View Details

Keywords: Corporate Services; Corporate Services; Corporate Services

01 Oct 1998
News

A Community Investment

happen and that people like us must help lead such change. What does your company do regarding social enterprise, philanthropy, public service, and community involvement? Davey Scoon: At Colonial, we have an Outstanding Volunteer Program,... View Details

01 Dec 2011
News

Making the Case for Leadership

cannot be successful unless they show vulnerability, are consistent, take time to be balanced, have a vision, and embrace their role as decision-makers. In the 2010 case “Toby Johnson: Leading After School,” Johnson, with military service... View Details

01 Jun 2018
News

Up by the Roots

information technology companies, as well as in complementary areas such as marketing, branding, and design—all of which can help nascent businesses gain a foothold in the marketplace. Plus, the way fintech straddles the broader technology and financial View Details

Keywords: Alexander Gelfand; illustrations by Dan Page

01 Dec 2008
News

Where Are They Now?

treasury, asked Glauber to serve as under secretary for finance, a post he held for four years. In 1992, with a newfound interest in public policy, Glauber returned to Harvard as an adjunct lecturer at the Kennedy School (1992–2000),... View Details

Keywords: Margie Kelley; Educational Services; Educational Services; Educational Services; Educational Services

16 Sep 2013
News

Canada’s Native Son

addition to their own seven) when local tribal members weren't able to care for them. "I was trained to be a public servant from a very young age." Favel's résumé, at first glance, might lead one to believe that he had a hard time getting... View Details

Keywords: First Nations; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

19 Jul 2011
News

Brightening the Future

life,” Ayala notes. Under the auspices of community partnerships, the lanterns will be used in public facilities such as schools and clinics during the day and rented out for a nominal fee at night. The rental fees can be pooled to enable... View Details

Keywords: Personal Services; Personal Services

01 Dec 2020
News

Tried and Tested

on standardized tests can be found here. Zoë Cullen studies the design of labor markets and the choices of employers and labor platforms that affect matters of public interest, such as pay transparency, pay inequality, and... View Details

Keywords: Jen McFarland Flint; Scientific Research and Development Services

01 Mar 2012
News

Investing FAQ

peer institutions, and the public view participation as an important indicator of alumni commitment to the School’s mission and future. And gifts of all sizes add up. In fiscal 2011: Median gift = $250 Gifts under $1,000 = $2 million... View Details