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Show Results For
- All HBS Web
(2,350)
- People (18)
- News (904)
- Research (1,008)
- Events (1)
- Multimedia (3)
- Faculty Publications (301)
- Awards
Massachusetts Women's Political Caucus. Dolores L. Mitchell Lifetime Achievement Award
Given the 2011 Lifetime Achievement Award by the Massachusetts Women's Political Caucus for her work on removing barriers to women's inclusion in the corporate and public worlds and for personal service as advisor to Governors and other public officials on economic... View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
said, "Would Professor Sasser meet the special service agent?"... I was feeling a little uncomfortable because I was going to talk about customer service and customer... View Details
Keywords: by W. Earl Sasser
- 30 Mar 2023
- Blog Post
Breaking Barriers and Building Community: Get to Know the HBS Women’s Student Association (WSA)
my job in finance before HBS, I saw the professional and personal struggles that women, and particularly women of color, face. I’ve strived to help recruit more women into... View Details
- October 1976 (Revised April 1983)
- Case
Federal Express (A)
Federal Express is a small-package airline operating throughout the United States. After initial heavy losses it is now profitable. Management is examining the services offered by the firm and believes that there is great potential for "Courier Pak", an overnight... View Details
Lovelock, Christopher H. "Federal Express (A)." Harvard Business School Case 577-042, October 1976. (Revised April 1983.)
- September 1998 (Revised February 1999)
- Case
Interactive Insurance Services: Redefining Insurance Distribution
By: Lynda M. Applegate and Marla Malcom-Nagler
Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
Applegate, Lynda M., and Marla Malcom-Nagler. "Interactive Insurance Services: Redefining Insurance Distribution." Harvard Business School Case 399-017, September 1998. (Revised February 1999.)
- 29 Oct 2019
- Blog Post
Merging the Worlds of Finance, Investing, and Environmental Impact
from HBS I worked at Goldman Sachs for a couple of years, where I was exposed to a couple of clean energy companies. At that point, I thought, “Hmmm. Maybe there’s a way to work on projects with a purpose you’re personally passionate... View Details
- June 2014 (Revised May 2017)
- Case
Southeastern Asset Management Challenges Buyout at Dell
By: Paul Healy, Suraj Srinivasan and Aldo Sesia
In late 2012, Michael Dell wants to take Dell Inc., the company he founded, private. Mr. Dell believes that the successful company's transformation from a personal computer (PC) manufacturer to an enterprise solutions and services provider (ESS) is dependent on going... View Details
Keywords: Leveraged Buyout Transaction; Leveraged Recapitalization; Management Buyout; Dell, Inc.; Hedge Fund; Corporate Governance Theory; Valuation; Valuation Ratios; Valuation Methodologies; Board Of Directors; Boards Of Directors; Carl Icahn; Computer Services Industries; Proxy Contest; Proxy Battles; Proxy Fight; Proxy Advisor; Financial Accounting; Financial Analysis; Financial Ratios; Finance; Corporate Accountability; Corporate Governance; Corporate Finance; Leveraged Buyouts; Computer Industry; United States
Healy, Paul, Suraj Srinivasan, and Aldo Sesia. "Southeastern Asset Management Challenges Buyout at Dell." Harvard Business School Case 114-015, June 2014. (Revised May 2017.)
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
“raises similar issues in the context of building more personal connections and relationships in the workplace.” Others disputed the notion that these values are making a comeback. J. T. Goh commented: “I... View Details
Keywords: by James Heskett
- 22 Mar 2022
- News
Clubs Mark a Milestone and the Lunar New Year
Clubs News Clubs News Houston Alumni celebrate 75 Years of Connection, Learning and Service The HBS Club of Houston marked its 75th anniversary on February 26 with a cocktail party at the River Oaks Country... View Details
Keywords: Margie Kelley
- 17 Apr 2024
- Blog Post
New Venture Competition 2024: Business and Environment Ventures
genetic insights. Watch Crop Diagnostix at the 2024 New Venture Competition. 2024 Social Enterprise Track Winner: Solara - Rea Savla (MBA 2024), Vishesh Mehta - Providing an on-demand solar irrigation service to Indian farmers, increasing... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically. They've gone category by category... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
attained top positions in corporations or professional services firms. These women thrived, they found, because of three characteristics that are key to resilience: emotional intelligence, authenticity, and... View Details
Keywords: Sean Silverthorne
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
kept getting longer, and I finally realized I might be able to do a service by putting all this information into one package. Silverthorne: Is the academic job market for accounting PhDs a difficult field to... View Details
- 05 Mar 2019
- Blog Post
Part 2: Military Transition and the JD/MBA - The Path to Your Goals
military members who seek credentials as they enter civilian life. The JD/MBA is a strong credential, but I urge veterans not to think of it as a tab or badge to be added to a long list of professional and View Details
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
care with health care partners Increase operational efficiencies: Match clinical resources to clinical processes and improve resource utilization Optimize costs over the full cycle of care Manage reimbursement View Details
- June 2007 (Revised January 2008)
- Background Note
The U.S. Retirement Savings Market and the Pension Protection Act of 2006
By: Luis M. Viceira and Helen Tung
Provides an overview of the evolution of the private retirement savings market in the U.S. since 1990; the management and administration of defined-contribution (DC) plans; the existing evidence about the investment and savings decisions of participants in DC plans;... View Details
Keywords: Investment; Personal Finance; Saving; Government Legislation; Retirement; Business and Government Relations; Financial Services Industry; United States
Viceira, Luis M., and Helen Tung. "The U.S. Retirement Savings Market and the Pension Protection Act of 2006." Harvard Business School Background Note 207-130, June 2007. (Revised January 2008.)
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
But what if technology had the power to make a small business owner significantly wiser about their cash flow, and a lender wiser as well? What if new loan products and View Details
- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
but their passive investment nature offers few checks on those companies’ executives. Vanguard, Trian And The Problem With 'Passive' Index Funds As investors increasingly demand investment opportunities that match their social beliefs,... View Details
- 11 May 2011
- News
The PMD 70 Tree and Other Memorials at HBS
The groves of academe are fields rich with possibilities for memorial naming, from entire campuses and buildings to individual benches. HBS has honored individuals and groups of people by putting their names... View Details