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  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

Traditional wisdom teaches that brands win market share by offering a wide variety of products, increasing the chance of appealing to a wider variety of customers. But how happy are you when trying to find a head cold remedy at the... View Details
Keywords: by Poping Lin; Consumer Products
  • 2018
  • Chapter

Work and Workplace

By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
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  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

collaborative 65 percent (versus 42 percent) rated their team as doing everything it could to be efficient 74 percent (versus 51 percent) rated their team as doing everything it could to be effective The happy result for BCG was that... View Details
Keywords: by Leslie A. Perlow
  • 09 Jul 2001
  • Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

development. The reformers' challenge has been to demonstrate that corporate attention to human misery is perfectly consistent with maximizing wealth: that there is, in the words of United Nations' Secretary General Kofi Annan, "a View Details
Keywords: by Joshua D. Margolis & James P. Walsh
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

members of the collective, Hill rejects the idea that they should be chosen in order to conform to a freeform type of corporate structure, a "one big happy family" mentality. People in organizations of collective genius, she insists, need... View Details
Keywords: by Martha Lagace
  • July – August 2008
  • Article

Help Employees Give Away Some of That Bonus

By: Michael I. Norton and Elizabeth W. Dunn
Employees who spend some or all of their bonuses on others-thereby creating what the authors call a "prosocial" workplace-are happier as a result. Managers can enhance that effect by providing opportunities to share the wealth. View Details
Keywords: Philanthropy and Charitable Giving; Compensation and Benefits; Employees; Behavior; Happiness
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  • March 2024 (Revised September 2024)
  • Case

Norway: An Embarrassment of Riches

By: Sophus A. Reinert, Forest Reinhardt and Jens-Henrik Munthe-Kaas
Keywords: Sovereign Wealth Funds; Welfare State; Internationalization; Dutch Disease; Macroeconomics; Energy Sources; Values and Beliefs; Sovereign Finance; Immigration; Welfare; Natural Resources; Happiness; Energy Industry; Norway
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  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

administer the exercise in class. The goals of the exercise are to examine how asking questions during conversation influences interpersonal perception, information exchange, decision making, productivity, as well as relationships and View Details
Keywords: Sean Silverthorne
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

business deal or making plans for a joint vacation, friends may tell you that they are perfectly happy with your proposal even if they have private misgivings. For this reason, negotiations between friends tend to be less creative than... View Details
Keywords: by Michael Wheeler
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

is a sophisticated piece of medical equipment that exerts a very strong magnetic field at all times, and it's important to be very careful around it," Karmarkar says. "For example, you cannot take metal into a magnet room!" “Expressions of View Details
Keywords: by Carmen Nobel; Consumer Products
  • February 1999 (Revised July 2004)
  • Case

Life as a Minor League CEO Frank Burke and The Chattanooga Lookouts

By: Stephen A. Greyser and Kirk A. Goldman
A "slice of life" depiction of the range of issues and activities experienced by Frank Burke (HBS MBA 1987), the president of a minor league baseball team (the Chattanooga Lookouts). Raises questions of the applicability of MBA skills in this role and the "quotient of... View Details
Keywords: Happiness; Managerial Roles; Entrepreneurship; Business or Company Management; Marketing; Cost Management; Cost vs Benefits; Operations; Sports; Business Education; Sports Industry; Tennessee
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  • June 2021
  • Case

Chris Ernst: Purpose, People, Progress

By: Boris Groysberg, Robert Cross, Robin Abrahams and Katherine Connolly Baden
Executive Chris Ernst uses a unique personal strategy to define his six life roles (spiritual explorer, natural being, development pioneer, global/local citizen, thriving family, true friend) and achieve harmony among them. View Details
Keywords: Self-awareness; Self-discovery; Self-affirmation; Life Satisfaction; Work-Life Balance; Identity; Personal Development and Career; Family and Family Relationships; Happiness; Technology Industry; United States
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  • Forthcoming
  • Article

Human Bias in the Oversight of Firms: Evidence from Workplace Safety Violations

By: Jonas Heese, Gerardo Pérez Cavazos and Andreya Pérez Silva
We study the effects of mood as a source of human bias on regulators’ oversight and enforcement decisions. We use weather at facilities at the time of an OSHA inspection to proxy for the OSHA compliance officers’ mood. We find that during periods of good mood due to... View Details
Keywords: Prejudice and Bias; Governing Rules, Regulations, and Reforms; Happiness; Working Conditions; Safety
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  • November 2020 (Revised March 2022)
  • Teaching Note

Social Salary Setting at Spiber

By: Ashley Whillans and John Beshears
Teaching Note for HBS Case No. 920-050. The case tells the story of Spiber, a Japanese technology start-up company. To reflect the company’s values, the leadership team implemented a new and unique salary-setting process: each employee had the authority to choose their... View Details
Keywords: Compensation; General Management; Employee Benefits; Incentives; Motivation; Compensation and Benefits; Fairness; Motivation and Incentives; Management; Happiness; Negotiation; Cross-Cultural and Cross-Border Issues; Japan
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  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

important to be happy was 34 percent; and 17 percent more squatters with titles believed that other people could be trusted. The only question that did not show a significant difference related to the meritocratic belief that effort pays... View Details
Keywords: by Julia Hanna
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

financial management advice. But startups often run into issues outside those categories, everything from what to ask potential hires in a job interview to analyzing sales funnels. Experienced investors have likely run into those issues many times over and are View Details
Keywords: by Julia Austin
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.—Franklin Delano Roosevelt, Inauguration Day, 1933 Creativity, a quality more traditionally associated with artistic... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 13 Mar 2018
  • First Look

March 13, 2018

multidivisional enterprises that have diversified into related product lines. The present book aims to fill in this gap in the literature by adopting a coherent approach to this elusive subject. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54158... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

earner happy to have the job ; and (2) wastage (that) seems to abound in the cavernous stores ." Cheri Thomas cited saturation of its markets, especially in the United States, as a concern, adding that "Walmart's fixation on low... View Details
Keywords: by James Heskett; Retail
  • 18 Apr 2005
  • Research & Ideas

Tips to Reinvent the Department Store

each chain." Petsch agreed. "At Sears, we have an increasing number of proprietary brands," Petsch said. Overton said the mergers will have a major effect on the suppliers of department stores' real estate—the malls. JC Penney, for example, is not... View Details
Keywords: by Julie Jette; Retail

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