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    Christopher A. Bartlett

    Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

    As a practicing manager prior... View Details

    Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine
    • 01 Apr 2008
    • First Look

    First Look: April 1, 2008

    But some of the world's most successful organizations instead stay small, sharing their load with like-minded, long-term partners. The success of these networked nonprofits suggests that organizations should... View Details
    Keywords: Martha Lagace
    • 23 Apr 2007
    • Research & Ideas

    Are Great Teams Less Productive?

    managers don't explicitly recognize this reality, then the (here and now) appearance of high performance will seem far more valuable and preferable than learning, with its messy, error-ridden nature, and the former may be embraced while... View Details
    Keywords: by Sarah Jane Gilbert
    • 23 Sep 2014
    • First Look

    First Look: September 23

      Publications September 2014 Research in Organizational Behavior The Governance of Social Enterprises: Mission Drift and Accountability Challenges in Hybrid Organizations By: Ebrahim, Alnoor, Julie Battilana, and Johanna Mair Abstract—We... View Details
    Keywords: Sean Silverthorne
    • Web

    Great American Business Leaders of the 20th Century - Leadership

    Fisher Body Company, 1908–1926 Herman G. Fisher Fisher-Price Toy Company, 1930–1966 Donald V. Fites Caterpillar Tractor Company, 1990–1999 Henry M. Flagler Florida East Coast Railway, 1886–1913 Henry Ford II Ford Motor Company, 1945–1979... View Details
    • November 2007
    • Article

    Solve the Succession Crisis by Growing Inside-Outside Leaders

    By: Joseph L. Bower
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
    Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
    Related
    • September 2008 (Revised August 2010)
    • Case

    Boston Teacher Residency: Developing a Strategy for Long-term Impact

    By: Stacey M. Childress, Geoff Eckman Marietta and Sara Suchman
    In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of its graduates had joined the Boston Public Schools (BPS) and BTR had... View Details
    Keywords: Restructuring; Teaching; Entrepreneurship; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Performance Improvement; Business Strategy; Education Industry; Boston
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    • 2021
    • Chapter

    Leapfrog Leaders: Accelerating Systems Leadership Skills

    By: Laura Cabrera, Derek Cabrera and Hise O. Gibson
    We need leaders who can execute at the Strategic, Operational, and Tactical (SOT) levels. But, research shows it takes time for skills to develop at all three levels—too much time. Why does it take too much time? First, because expertise is borne of experience. An... View Details
    Keywords: DSRP; VCML; Strategy; Operations; Leadership Development; Decision Making; Organizational Structure
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    • Web

    Marketing - Faculty & Research

    community's annual 'Oscars'. The winners of this category are the Marketing cases that were used in the largest number of organizations across the globe in the preceding calendar year. Article Minimum Advertised Pricing: Patterns of... View Details
    • 2021
    • Case

    Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice

    By: Andrew J. Hoffman
    In 2018, the Seattle City Council unanimously voted 9-0 for a tax that would require companies whose annual revenue surpassed $20 million to pay the city $275 per employee per year. The tax money would then be used to combat homelessness in Seattle. In response,... View Details
    Keywords: Taxation; City; Welfare; Wealth and Poverty; Corporate Social Responsibility and Impact; Seattle
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    • 11 Apr 2023
    • Op-Ed

    The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

    today’s fast-paced climate, it’s more important to maintain the organization’s momentum and give swift reassurance during a leadership transition. Most organizations today can afford to take a timeout for 90 hours, but 90 days is now... View Details
    Keywords: by John Quelch

      W. Carl Kester

      Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

      Keywords: asset management; banking; education industry; financial services; investment banking industry; pharmaceuticals; private equity (LBO funds)
      • 30 Jan 2024
      • Research & Ideas

      ‘Intrinsic Joy’ Sparks Ideas Better than Cash

      contributed far more “repos” (software packages placed and held in a repository) during the run-up to their payout than those who didn’t participate. Yet, once paid, a sponsored user’s community-driven contributions and long-term... View Details
      Keywords: by Rachel Layne; Technology
      • 14 Jul 2015
      • First Look

      First Look: July 14, 2015

      academic studies on the periphery of HRM are beginning to adopt such a view. We argue that the HRM studies so far have given us much valuable learning but that the subject has now reached a point where we need to take a wider, more... View Details
      Keywords: Sean Silverthorne
      • January 2020
      • Case

      Banorte Móvil: Data-Driven Mobile Growth

      By: Ayelet Israeli, Carla Larangeira and Mariana Cal
      In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
      Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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      • Person Page

      Positions

      dollarDEX (1998-2007)

      Retired chief executive, non-executive chairman

      One of world's top 30 in online finance (Institutional Investor, March 2003). Wealth management firm in Asia, and has... View Details

      • 02 Sep 2015
      • What Do You Think?

      What's Wrong With Amazon’s Low-Retention HR Strategy?

      This past month, a New York Times report on Amazon’s personnel strategies prompted several days of intense debate.  A number of questions can be raised about the article itself, given the fact that much of it was based on interviews with those who had left an View Details
      Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
      • 21 May 2018
      • Blog Post

      Harnessing The Power of Collaboration to Create Opportunity in Chicago

      donated to nonprofits, Accion Chicago is a nonprofit organization whose purpose is to build communities through entrepreneurship. We all know that small business is the growth engine of any economy. This is even more true for distressed... View Details
      Keywords: Nonprofit / Government
      • 01 May 2018
      • First Look

      First Look at New Research and Ideas, May 1, 2018

      concise chapters, leading authorities and up-and-coming scholars explore fundamental issues and current controversies. The volume systematically reviews the empirical evidence base and presents influential theories of moral judgment and behavior. It is View Details
      Keywords: Sean Silverthorne
      • 25 Jun 2024
      • Research & Ideas

      Rapport: The Hidden Advantage That Women Managers Bring to Teams

      build strong rapport with their workers has a dramatic impact on worker productivity—and if women perform better no matter who they’re supervising, more women should be given an opportunity to lead, Tamayo says. “Many industries are pretty View Details
      Keywords: by Kara Baskin; Food & Beverage