Donald - Publications - Faculty & Research

13 Dec 2017
News

Skydeck Live: What Really Motivates American Voters?

that. I think people had issues with her transparency or whatever. But there were a significant number of people who had a huge distaste for Donald Trump, but who really believed that Hillary Clinton was the last person in the world you'd... View Details

September 1983
Article

Budgetary Time Bombs: Controlling Government Loan Guarantees

By: Carliss Y. Baldwin, Donald R. Lessard and Scott P. Mason

Keywords: Budgets and Budgeting; Government and Politics; Financing and Loans

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January 1987 (Revised January 2002)
Case

Baker Precision Instruments, Inc.

By: Ramchandran Jaikumar, Roy Shapiro, Donald Rosenfield and Kathryn E. Stecke

A rapidly growing machine parts manufacturer is trying to decide whether to acquire an advanced Flexible Manufacturing System or Systems. The selection decisions must address the impact of new technology, the effect of setup times on production planning and capacity,... View Details

Keywords: Information Technology; Cost vs Benefits; Machinery and Machining; Production; Decision Choices and Conditions; Management Systems; Manufacturing Industry; Industrial Products Industry

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May 2019
Background Note

Geographic Inequality Primer

By: William Kerr, Joseph Fuller, Manjari Raman and Donald Maruyama

There are large and persistent divides between urban centers and rural areas in America due in part to structural causes. This primer focuses on the demographic differences between urban and rural areas within the United States and the unique challenges facing rural... View Details

Keywords: Inequality; Rural; Development; Equality and Inequality; Demographics; Rural Scope; Urban Scope; Development Economics; Problems and Challenges; Globalization; United States

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Educators

February 2018
Case

The Golden Triangle: Back in Business (A)

By: Joseph Fuller, William Kerr, Manjari Raman and Donald Maruyama

The Golden Triangle Region (GTR) is a three-county area in rural Mississippi that suffered a steep decline as manufacturing companies faced pressures from automation and overseas competition. Between the mid 1980s and late 1990s, several textile, toy, and tubing... View Details

Keywords: Economic Slowdown and Stagnation; Development Economics; Change; Leadership; Success; Mississippi

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Educators

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01 Apr 1998
News

Short Takes

development cycles and can't respond in mid-project to changing customer needs. But there's a solution to this dilemma, according to HBS assistant professor Stefan H. Thomke and Donald G. Reinertsen (MBA '79) of Reinertsen & Associates in... View Details

Keywords: Garry Emmons and Caroline Chauncey

01 Jun 2012
News

From Fellowship Recipient to ‘The Most Influential Business Thinker On Earth’

had I not received assistance from HBS.” Currently the Kim B. Clark Professor of Business Administration at HBS, Christensen earned his MBA in 1979 with the assistance of two fellowships: the Sidney J. Weinberg–Goldman, Sachs & Co. Fellowship and the View Details

Keywords: awards

1976
Chapter

Cereal Fortification: Barriers to Implementation

By: James E. Austin and Donald S. Snodgrass

Keywords: Food; Food and Beverage Industry

Citation

August 1989
Background Note

Note on Commercial Space Leases

By: William J. Poorvu and Donald A. Brown

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2019
Working Paper

The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira

Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even... View Details

Keywords: E-commerce; Online Retailing; Friction; Effor; Search Costs; Price Discrimination; Consumer Behavior; Price; Search Technology

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December 2019
Article

The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira

Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even... View Details

Keywords: Online Retailing; Friction; Effor; Search Costs; Price Discrimination; Marketing; Consumer Behavior; Strategy; Price; E-commerce; Retail Industry; Fashion Industry

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November 2018
Supplement

Zalora PH: Solving the Profitability Challenge by Hiding Discounts Online

By: Thales S. Teixeira, Donald Ngwe, Leandro A. Guissoni and Samy Dana

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Article

Celebrating the Work of Keith Murnighan

By: Donald E. Conlon, Max Bazerman, Deepak Malhotra and Madan M. Pillutla

In this tribute, four scholars highlight research published during the career of 2015 International Association for Conflict Management Lifetime Achievement Award Winner Keith Murnighan. In the four sections of the paper, each scholar highlights one of Keith’s... View Details

Keywords: Conflict Management

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01 Jun 2003
News

Rock Gift to Support Entrepreneurial Studies

award, Donald G. Nelson (MBA ’69), event chair, said that Rock “truly embodies the fulfillment of the HBS mission: He is a leader who has made a difference in the world.” Rock used the occasion to announce his gift to HBS. Pictured above... View Details

Keywords: Jeffrey L. Cruikshank; Colleges, Universities, and Professional Schools; Educational Services

01 Mar 2015
News

3-Minute Briefing: Angela Ruggiero (MBA 2014)

Nagano in 1998, it was the first time that women’s hockey was offered as an Olympic sport. There’s nothing like hearing the national anthem and being on top of the podium with your teammates. That’s part of why I kept playing for so long—because I wanted to repeat that... View Details

Keywords: Julia Hanna; Olympics; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Jun 2018
News

The Evolution of Modern Pricing Models

discrimination, where companies have various prices at the same time for different customers, depending on everything from geography to browsing history. Donald Ngwe: This has always been the best-case scenario for any seller, but it... View Details

2019
Working Paper

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu

The Indian banknote demonetization in 2016 was one of the most significant international events of that year. Overnight, 86% of Indian currency in circulation was declared invalid unless exchanged for new bills. The sudden and unexpected demonetization constituted a... View Details

Keywords: Cash On Delivery; Online Retail; Product Returns; Payment Methods; Digitization; Emerging Markets; Currency; Internet and the Web; Demand and Consumers; Retail Industry; India

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15 Oct 2019
News

Examining Climate Change From a Business Perspective

multilateral negotiations, and tedious wordsmithing that led up to the Paris Agreement. It also examines the consequences of President Donald J. Trump’s 2017 withdrawal from the accord; the emerging leadership of the European Union and... View Details