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  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

revealed a pattern: the failed leaders couldn't lead themselves. On their leadership journey these high potential managers adopted a set of personal behaviors that worked temporarily but were unsustainable in the long run. Findings—The... View Details
Keywords: Martha Lagace
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

millions of customers are able to track how marketing investments affect individual customer's behavior. Every aspect of behavior is being monitored—a customer's first encounter with the firm, the initial and subsequent purchases, and the... View Details
Keywords: by Sean Silverthorne
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

produced one of the most exciting papers that I have worked on." The idea for the paper grew from a conundrum that Bohnet faced when she became faculty director of the Kennedy School's Women and Public Policy Program (WAPPP). Although she'd built a career on using... View Details
Keywords: by Maggie Starvish
  • November 2018
  • Article

Global Evidence on Economic Preferences

By: Armin Falk, Anke Becker, Thomas Dohmen, Benjamin Enke, David Huffman and Uwe Sunde
This article studies the global variation in economic preferences. For this purpose, we present the Global Preference Survey (GPS), an experimentally validated survey data set of time preference, risk preference, positive and negative reciprocity, altruism, and trust... View Details
Keywords: Economic Preferences; Economics; Behavior; Surveys; Analytics and Data Science; Global Range
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  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

this time. Toward a Theory of Behavioral Operations Authors:Francesca Gino and Gary P. Pisano Publication:Manufacturing and Service Operations Management (forthcoming) Abstract Human beings are critical to the functioning of the vast... View Details
Keywords: Martha Lagace
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

Challenges Authors:Michael I. Norton, Samuel R. Sommers, and Sara Brauner Periodical:Journal of Behavioral Decision Making (in press) Contingent Political Capital and International Alliances: Evidence from South Korea Author:Jordan I.... View Details
Keywords: Martha Lagace
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

question, behavioral science not based on those assumptions gained ascendance. At first, the contributions from behavioral science were based on... View Details
Keywords: by James Heskett
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

individuals' biases often get in the way of good decision making. In part, it's a reflection of what we often term "analysis paralysis" in MBA-speak. A distant cousin to thin slicing in our management curricula of the past forty years has been the revival of... View Details
Keywords: by James Heskett
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

for behavior, and draws on concepts and techniques from neuroscience to inform her research in marketing. For corporations, on the other hand, the science is a means to an end goal of selling more stuff. But the tools, once restricted to... View Details
Keywords: by Carmen Nobel; Consumer Products
  • July 2003 (Revised August 2005)
  • Teaching Note

Future of Hybrid Electric Vehicles, The (TN)

By: John T. Gourville
Teaching Note for (9-502-025). View Details
Keywords: Natural Environment; Customers; Behavior; Energy; Auto Industry; United States
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  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

continued collaboration. Building a Better America—One Wealth Quintile at a Time Authors:Michael I. Norton and Dan Ariely Publication:Perspectives on Psychological Science (forthcoming) Abstract Disagreements about the optimal level of... View Details
Keywords: Sean Silverthorne
  • June 2020
  • Article

Real-time Data from Mobile Platforms to Evaluate Sustainable Transportation Infrastructure

By: Omar Isaac Asensio, Kevin Alvarez, Arielle Dror, Emerson Wenzel, Catharina Hollauer and Sooji Ha
By displacing gasoline and diesel fuels, electric cars and fleets reduce emissions from the transportation sector, thus offering important public health benefits. However, public confidence in the reliability of charging infrastructure remains a fundamental barrier to... View Details
Keywords: Environmental Sustainability; Transportation; Infrastructure; Behavior; AI and Machine Learning; Demand and Consumers
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  • 02 Feb 2016
  • First Look

February 2, 2016

for rigorous accounting research. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50473 forthcoming Proceedings of the National Academy of Sciences of the United States of America Hiding Personal Information Reveals the... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

collection will be of great interest to scholars of entrepreneurship, international business and business history. Psychology and Experimental Economics: A Gap in Abstraction Authors:Dan Ariely and Michael I. Norton Periodical:Current Directions in Psychological View Details
Keywords: Martha Lagace
  • 05 Aug 2014
  • First Look

First Look: August 5

behavior is in fostering collaborations and translations between science and technology and encouraging riskier projects rather than purely increasing patenting. Download working paper:... View Details
Keywords: Sean Silverthorne
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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  • 01 Jul 2014
  • First Look

First Look: July 1

  Publications August 2013 Research in Organizational Behavior The Shifting Landscape of LGBT Organizational Research By: Anteby, Michel, and Caitlin Anderson Abstract—Over the past generation, sexual minorities-particularly lesbian, gay,... View Details
Keywords: Carmen Nobel
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

board members current, and the behaviors that lead to successful teamwork at the board level. HBS Working Knowledge's Martha Lagace recently talked with Lorsch about his findings. Martha Lagace: Tell us why the design element of corporate... View Details
Keywords: by Martha Lagace
  • 2015
  • Working Paper

Online Word of Mouth and Product Review Disagreement

By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
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  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

concluded that "governments should fund education in math and science ... Markets will take care of entrepreneurial innovation." Jay Somasundaram asked whether we are even asking the right question. In his words, "The... View Details
Keywords: by Jim Heskett

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