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  • April 1988 (Revised July 1990)
  • Case

Schulze Waxed Containers, Inc.

Schulze Waxed Containers has recently lost 20% of its business. The firm's cost accounting system spreads fixed costs over the volume produced. The 1987 costs reflect the lower production volume and are higher. The firm has recently adopted a minimum mark up. The... View Details
Keywords: Cost Accounting; Production; Management Systems; Manufacturing Industry
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  • 2021
  • Working Paper

Accounting for Product Impact in the Interactive Media and Services Industry

By: DG Park, George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the interactive media and services industry. We design a monetization methodology that allows us to calculate monetary impact... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Product Design; Product Positioning; Society; Product; Environmental Sustainability; Measurement and Metrics; Framework; Corporate Social Responsibility and Impact; Social Media; Technology Industry
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  • October 2021
  • Background Note

How to Write an Action-Planning Memo

By: Ryan Raffaelli and Akshaya Varghese
The ability to communicate an action plan through writing is essential for advancing ideas, earning credibility, and garnering support. Research has shown that leaders who write formal plans are more likely to execute successfully—written plans help members of an... View Details
Keywords: Writing; Action Plan; Communication; Competency and Skills; Planning
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  • 2014
  • Book

Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling

By: Frank V. Cespedes
There are many books that provide strategy advice and selling methodologies. But there is a gap in the management literature when it comes to linking sales efforts with strategy. Part 1 of this book provides data indicating how and why sales remain (by far) the biggest... View Details
Keywords: Strategy; Sales
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    When the Thought Doesn’t Count

    We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you... View Details
    • 02 Oct 2020
    • News

    Computer Simulations Are Better — and More Affordable — than Ever

    • March 2017
    • Teaching Note

    Sales Compensation Vignettes

    By: Frank V. Cespedes
    This Teaching Note supports the case study comprising two vignettes about startup companies considering whether and how to change their sales compensation plans. The case allows students to compare and contrast the objectives, structure, and process of sales incentives... View Details
    Keywords: Compensation; Sales; Strategy; Compensation and Benefits
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    • 08 Jun 2022
    • News

    Embracing a Digital Approach

    • 12 May 2021
    • News

    Small Bribes May Help People Build Healthy Handwashing Habits

    • 2024
    • Chapter

    Managing for Organisational Integrity: My Take After Three Decades

    By: Lynn S. Paine
    This chapter revisits core ideas from my 1994 article “Managing for Organizational Integrity” and explores a critical issue not discussed in the article: the role of corporate boards. In the chapter, I first re-examine the article’s ideas about the origins of... View Details
    Keywords: Governing and Advisory Boards; Ethics; Corporate Governance
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    • Program

    Strategy: Building and Sustaining Competitive Advantage

    activating them, making advantage durable, outmaneuvering competitors, driving innovation, identifying and tackling needs for strategy change, and leveraging multi-business and global opportunities. Details Design and evolve effective... View Details
    • 2019
    • Chapter

    Behavioral Economics and Health-Care Markets

    By: Amitabh Chandra, Benjamin Handel and Joshua Schwartzstein
    This chapter summarizes research in behavioral health economics, focusing on insurance markets and product markets in health care. We argue that the prevalence of choice difficulties and biases leading to mistakes in these markets establish a special place for them in... View Details
    Keywords: Behavioral Economics; Consumer Behavior; Economics; Health Care and Treatment; Insurance; Markets
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    • 30 Apr 2024
    • Book

    When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

    designed to boost responsibility, yet corporate misconduct has persisted—and in many ways worsened, often to the tune of billions of dollars in losses. Perhaps that’s because... View Details
    Keywords: by Dina Gerdeman
    • 21 Sep 2009
    • News

    Harvard Business School Launches Programs For Real Estate Executives

    • 28 Sep 2021
    • News

    12 Questions About Hybrid Work, Answered

    • December 2022
    • Case

    Ed Catmull: Lessons from Leading Pixar Animation Studios

    By: Francesca Gino, Linda Hill, Gary Pisano and Ruth Page
    This stand-alone multimedia case follows Ed Catmull, cofounder of Pixar, after he was vice president at Lucasfilm. Catmull was honored with five Academy Awards®, including an Oscar of Lifetime Achievement for his technical contributions and leadership in computer... View Details
    Keywords: Leadership; Organizational Culture; Motion Pictures and Video Industry
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    • September 2015
    • Teaching Note

    Sustainability at IKEA Group

    By: Michael W. Toffel
    Can IKEA Group double its global sales within a decade by expending in emerging markets while implementing on its ambitious sustainability strategy that included focusing on raw material sourcing and suppliers’ production processes? The case focuses on IKEA Group’s... View Details
    Keywords: Supply Chain Management; Emerging Markets; Environmental Sustainability; Globalized Markets and Industries; Consumer Products Industry
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    • January 1999
    • Exercise

    Seneca Systems (A): General and Confidential Instructions for C. Stevens, Vice President, Assembly Division

    Seneca is a three-party negotiation-mediation simulation. The context is a product failure crisis in a manufacturing company with highly autonomous units. The heads of two divisions are in a dispute over who has responsibility for failures in a key product. The head of... View Details
    Keywords: Negotiation Participants; Business Divisions; Power and Influence; Manufacturing Industry
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    • September 2021
    • Article

    Kidney Exchange: An Operations Perspective

    By: Itai Ashlagi and Alvin E. Roth
    Many patients in need of a kidney transplant have a willing but incompatible (or poorly matched) living donor. Kidney exchange programs arrange exchanges among such patient-donor pairs, in cycles and chains of exchange, so each patient receives a compatible kidney.... View Details
    Keywords: Kidney Exchange Programs; Matching; Health Disorders; Health Care and Treatment; Programs; Design
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    • Research Summary

    Cost Management and Management Control Systems in Hospitals

    By: V.G. Narayanan

     Hospitals tend not to have very good cost accounting and control systems. More broadly,  there is enormous opportunity for managing costs and aligning incentives in the health care industry. I am studying how cost accounting methods can be used to... View Details