Publications

05 Aug 2008
First Look

First Look: August 5, 2008

tend to rebalance more actively. We find some evidence that households rebalance towards a higher risky share as they become richer. We also study the decisions to trade individual assets. Households are more likely to fully sell directly held stocks if those stocks... View Details

Keywords: Martha Lagace

2016
Working Paper

Saving More in Groups: Field Experimental Evidence from Chile

By: Felipe Kast, Stephan Meier and Dina Pomeranz

We test the impact of a peer group savings program on precautionary savings through two randomized field experiments among 2,687 microcredit clients. The first experiment finds that the Peer Group Treatment, which combines public goal setting, monitoring in the group,... View Details

Keywords: Saving; Decision Making; Interest Rates; Planning; Performance Effectiveness; Economics; Entrepreneurship; Growth and Development; Social Enterprise; Global Range; Chile

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March 2012
Article

Fixing What's Wrong with U. S. Politics

By: David A. Moss

In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details

Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States

March 2006 (Revised April 2008)
Module Note

Conceptualizing the Customer Operating Role

By: Frances X. Frei

The module introduces students to the concept and implications of a customer operating role. Building on the first year operations curriculum in which only employees' and machines' operating roles are considered, it provides the additional perspectives needed to bring... View Details

Keywords: Customers; Performance Efficiency; Perspective; Management Analysis, Tools, and Techniques; Service Operations

2004
Report

Seeking NGO-Donor Partnership for Greater Effectiveness and Accountability

By: Alnoor Ebrahim

Keywords: Non-Governmental Organizations; Philanthropy and Charitable Giving; Partners and Partnerships; Governance; Performance Effectiveness

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12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

other words, the more labor treaties a country signs, the more likely it will live up to its promises. Another factor that had a significant effect on factory performance was the degree of freedom of the press in the country. To View Details

Keywords: by Michael Blanding

November 2005
Article

A Behavioral Window on the Mind of the Market: An Application of the Response Time Paradigm

By: Fred W. Mast and Gerald Zaltman

Keywords: Behavior; Markets; Standards

December 1985 (Revised July 1993)
Case

Scovill, Inc.: NuTone Housing Group

Describes a conflict between the corporate controller and a division president about labor standards, which the division purposefully overstates to protect its margins. Illustrates the multiple roles of standards, and the roles of controllers and line management in... View Details

Keywords: Accounting; Standards; Management Teams; Conflict and Resolution

Educators

Article

Overcoming the Outcome Bias: Making Intentions Matter

By: Ovul Sezer, Ting Zhang, Francesca Gino and Max Bazerman

People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this... View Details

Keywords: Outcome Bias; Intentions; Joint Evaluation; Judgment; Separate Evaluation; Goals and Objectives; Prejudice and Bias; Judgments; Performance Evaluation; Outcome or Result

Web

Leading Change and Organizational Renewal | HBS Online

innovation Create a social movement to combat organizational inertia Develop a solution to your performance or opportunity gap and identify actions to address the inertia you’ll encounter 4-5 hrs Module 5... View Details

15 Sep 2009
First Look

First Look: September 15

tensions in performance measurement and illustrates the fundamental issues in accrual accounting. The case is best used as an introductory case in a course on financial reporting or View Details

Keywords: Martha Lagace

01 Apr 2001
News

HBS Press Books in Brief

Inside Chinese Business: A Guide for Managers Worldwide reveals the social and cultural values that underpin Chinese business practices and influence day-to-day corporate decisions. Written by Ming-Jer Chen, an expert on business strategy... View Details

Keywords: Publishing Industries (except Internet); Information; Telecommunications; Information; Management of Companies and Enterprises; Management

March 2005 (Revised June 2006)
Case

Sun Microsystems, Inc.: Web Services Strategy

By: Thomas R. Eisenmann and Fernando Suarez

Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that will shape the evolution of Web services standards. Sun managers must decide whether to join WS-I as a contributing... View Details

Keywords: Information Technology; Standards; Corporate Governance; Power and Influence; Web Services Industry; Information Technology Industry

Educators