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  • 2020
  • Book

Edge: Turning Adversity into Advantage

By: Laura Huang
Having an edge is about gaining an advantage, but it goes beyond just advantage. It's about recognizing that others will have their own perceptions about us, right or wrong. When you recognize the power in those perceptions and flip them in your favor, you create an... View Details
Keywords: Success; Perception; Personal Characteristics; Performance
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  • 01 Mar 2011
  • News

Two Kinds of Green

Art by Jude Maceren/Corbis Related Links "Burt's Bee's Social and Environmental Report Fiscal Year 2010" - Yola Carlough, Director of Sustainability at Burt's Bees, describes how participating in the HBS multimedia case influenced the... View Details
Keywords: Julia Hanna; natural products company; Miscellaneous Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

Their findings were published in the May 17, 2016, issue of Proceedings of the National Academy of Sciences. A TEMPORARY STATE OF INEQUALITY Research on inequality usually measures a relatively fixed socioeconomic status based on... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 26 Feb 2019
  • Blog Post

Forget Cash. Here Are Better Ways to Motivate Employees

types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer... View Details
Keywords: All Industries
  • 22 Jan 2019
  • Working Paper Summaries

Corporate Sustainability: A Strategy?

Keywords: by Ioannis Ioannou and George Serafeim
  • February 2003 (Revised March 2006)
  • Case

Centre Suisse d'Electronique et de Microtechnique (CSEM)

By: Michael E. Porter, Willis M. Emmons III and Christian Fenner
Le Centre Suisse d'Electronique et de Microtechnique S.A. (CSEM)--the Swiss Center for Electronics and Microtechnology--was a major nonprofit research institution located in Neuchatel, Switzerland, with roots in the Swiss watch industry. CSEM maintained close links to... View Details
Keywords: Cooperation; Information Technology; Alliances; Research and Development; Performance Productivity; Innovation and Invention; Nonprofit Organizations; Electronics Industry; Switzerland
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  • 22 May 2007
  • First Look

First Look: May 22, 2007

firms in order to find new measures of strategy and to understand their linkages to organizational structure within such firms. It shows how the core knowledge required for decision making and the coordination challenges in these firms... View Details
Keywords: Martha Lagace
  • April 2020
  • Article

Digital Emotion Contagion

By: Amit Goldenberg and James J. Gross
People spend considerable time on digital media, and during this time they are often exposed to others’ emotion expressions. This exposure can lead their own emotion expressions to become more like others’ emotion expressions, a process we refer to as digital emotion... View Details
Keywords: Emotion; Emotion Contagion; Digital Media; Emotions; Media; Internet and the Web; Measurement and Metrics; Social Media
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  • 2013
  • Working Paper

iPosture: The Size of Electronic Consumer Devices Affects Our Behavior

By: Maarten W. Bos and Amy J.C. Cuddy
We examined whether incidental body posture, prompted by working on electronic devices of different sizes, affects power-related behaviors. Grounded in research showing that adopting expansive body postures increases psychological power, we hypothesized that working on... View Details
Keywords: Technology; Behavior; Health; Size; Outcome or Result; Power and Influence
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  • 12 Jan 2021
  • News

Keeping the Coast Clear

Rhode Island’s resources for generations. Stone has led the group—the Ocean State’s largest environmental organization—since 2009; he joined as a volunteer in 1989. Considering it’s the smallest state in the country, Rhode Island has a disproportionately significant... View Details
Keywords: Fishing, Hunting and Trapping; Agriculture
  • 06 Dec 2021
  • News

Case Study: Let’s Dance

the model from one that prioritizes the studios to a teacher-first approach. In 2021 Bopsidy launched a social platform that allows the hobbyist and professional dancer alike to create a personal profile showcasing their work. Imagine an... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 10 Oct 2018
  • News

Working with a Giver’s Spirit

percent. Give low- and middle-income customers access to low-interest-rate loans by using a predictive algorithm that uses nontraditional data to measures creditworthiness. “There’s a spectrum of behavior,” says Ayala. “On the one extreme... View Details
  • December 2019
  • Article

Communicating with Warmth in Distributive Negotiations Is Surprisingly Counterproductive

By: M. Jeong, J. Minson, M. Yeomans and F. Gino
When entering into a negotiation, individuals have the choice to enact a variety of communication styles. We test the differential impact of being “warm and friendly” versus “tough and firm” in a distributive negotiation, when first offers are held constant and... View Details
Keywords: Negotiation Style; Communication Strategy; Perception; Performance Effectiveness; Outcome or Result
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  • 2013
  • Working Paper

The Dirty Laundry of Employee Award Programs: Evidence from the Field

By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
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  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

tend to rebalance more actively. We find some evidence that households rebalance towards a higher risky share as they become richer. We also study the decisions to trade individual assets. Households are more likely to fully sell directly held stocks if those stocks... View Details
Keywords: Martha Lagace
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process begins with an understanding of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 19 Apr 2016
  • Blog Post

First Minutes are Critical in New-Employee Orientation

message: Welcome. You should be proud to work here. Please fit in accordingly. But research suggests that employee orientation ought to be less about the company and more about the employee. In their paper "Breaking Them In or Eliciting Their Best? Reframing View Details
Keywords: All Industries
  • 2012
  • Chapter

When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams

By: Jeffrey T. Polzer, Lisa Kwan and Lisa B. Kwan

Purpose—We review how team members' identities and interests affect team functioning, paying special attention to subgroup dynamics triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and... View Details

Keywords: Information; Conflict of Interests; Interests; Groups and Teams; Identity; Performance
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  • Web

Teaching Cases - Institute For Strategy And Competitiveness

Health Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network VBHCD Initiative VBHCD... View Details
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

Evidence from Social, Environmental and Governance Scores Authors:Ioannis Ioannou and George Serafeim Abstract We investigate the institutional drivers of Corporate Social Performance (CSP) by focusing on... View Details
Keywords: Sean Silverthorne