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  • 13 Mar 2018
  • News

Leadership Lessons from the “Lone Survivor” Mission

was the only one in country. The other one was back in the United States. And so now I was the new commander of this force that I had very little experience with, very little credibility with. And I now had to call the shots. And so that... View Details
  • 04 Oct 2004
  • What Do You Think?

Does Speed Trump Intellectual Property?

increased sales and margins due to fresher products reflecting customer demand. They found that, among other things, fast competitors froze designs early in the product development process, shared information widely, and View Details
Keywords: by James Heskett
  • 16 Jun 2016
  • Blog Post

Why Entrepreneurs Should Consider Business School

struggling with uncertainty, having to make crisp decisions. After a month or so, I started pattern-matching. I was seeing reasons, and sometimes solutions, for the problems that had so confused me at my startup. Prof. Tom Eisenmann, who pioneered product View Details
  • 01 Oct 2000
  • News

The Class of 1975 in Review

think I would have predicted that Ken would rise to managing director of Goldman Sachs and that Giff would become a widely respected CEO before his tragic death in 1990. We all have similar stories of friendships begun or sealed at HBS --... View Details
Keywords: J. Hans Stumm
  • June 2011
  • Background Note

It's a Social World

By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and... View Details
Keywords: Customer Relationship Management; Brands and Branding; Marketing Strategy; Media; Service Operations; Sales; Opportunities; Corporate Strategy; Web
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  • Profile

John Smith-Ricco

offered him an unusual amount of responsibility for profit and loss. Over his four-year tenure there, John helped manage familiar brands such as PopSecret popcorn, Fruit by the Foot, Fruit Roll-Ups, and Progresso Soup. Skills for greater... View Details
  • 11 Dec 2018
  • Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

incredibly complex. When a phone is designed in America and assembled in China with supplies from 30 other countries, where is it from? By trying to manage trade flows in any specific product through tariffs or barriers, you will affect... View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

selective increases in capacity, new approaches to managing consumption, and increased merger and acquisition activity, with attendant realization of synergies and lower costs (Jill Feblowitz), and (3) has delivered on its promise of... View Details
Keywords: by James Heskett
  • 11 Sep 2000
  • Research & Ideas

Riding the Internet Fast Track

a series of six "filters" to answer this critical question. If a company is going to make the investment required to aggressively pursue an Internet opportunity, management needs to believe in each of the following: Online... View Details
Keywords: by Peter Jacobs
  • 27 Feb 2020
  • Blog Post

Taking the LEAP into the Case Method

cross-registered the course of Leadership Execution and Action Planning (LEAP) for MBA students at Harvard Business School out of curiosity because he has great interest in the Harvard case method and its related knowledge. Dr. Su holds a Ph.D. in View Details
  • Profile

Andres Sarmiento

perform as a product manager in a top organization. While at HBS I met peers that had worked in Venture Capital who cleared my understanding of those career paths. I also participated in technology industry panels and felt inspired by the... View Details
Keywords: Entrepreneurship; Technology; Services
  • Web

Field Course: Startup Operations - Course Catalog

industry focus for this course - all sectors and business models apply - including CPG, social enterprise, nonprofits and bootstrapped businesses. This field course complements concepts covered in Launching Tech Ventures, Entrepreneurial View Details
  • September 2023
  • Case

DocSend: A Path off the Plateau?

By: Thomas R. Eisenmann and Jeffrey Huizinga
Recounts how the leaders of DocSend, an early-stage startup that offered tools for sharing files online, searched for a viable business model and weighed tradeoffs in transitioning from a sales-led to a product-led "go-to-market" approach. View Details
Keywords: Technology; Start-up; Growth; Business Model; Business Startups; Sales; Growth and Development Strategy; Technology Industry
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  • 19 May 2016
  • Blog Post

5 Lessons from Business School

will be forced out of your comfort zone daily Each day in class, you will take a position on a variety of choices presented in case studies. HBS requires you to defend that position while being open to critically listening to opposing... View Details
  • 13 Nov 2020
  • News

Countdown To Remote Learning

members to teach online, and get 1,900 students—who had scattered around the world—ready to learn online,” says Srikant Datar. “It was daunting.” The School quickly convened a task force from across campus. “Most of us didn’t know each... View Details
  • 04 Nov 2020
  • News

The Long View: Persevering Through Past Crises

was managed out after about 18 months. But there is a light at the end of the tunnel. Eleven years later, I am thriving in a completely different role in a completely different industry. I use my MBA, I have influence, I’m making a... View Details
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

encourage Shell Oil to test Smart-Pump, an automated device providing a two-minute fill while allowing the driver to remain in the car. It appears that we are well on our way to "drive through" refueling without stopping, a concept the Air View Details
Keywords: by James Heskett
  • 01 Dec 1999
  • News

A Class Act

and planned to get her money's worth." Keep those cards and letters coming! February 1, 1928 Theodore Sander, Jr., has resigned his position with Goldman, Sachs & Company and has been appointed assistant sales View Details
Keywords: Nancy O. Perry
  • 31 Jul 2012
  • First Look

First Look: July 31

Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal M. Ashkansy, Oluremi B. Ayoko, and Karen Jehn. Edward Elgar... View Details
Keywords: Carmen Nobel
  • 25 Sep 2012
  • First Look

First Look: September 25

Sloan Management Review (forthcoming) Abstract Many people today in the information technology world and in corporate boardrooms are talking about "big data." Many believe that, for companies that get it right, big data will be... View Details
Keywords: Sean Silverthorne