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- All HBS Web
(4,625)
- People (6)
- News (610)
- Research (3,386)
- Events (16)
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- April 2024
- Case
Dr. Tom Mihaljevic and Cleveland Clinic
By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
- 29 Jan 2015
- Op-Ed
The Fall of Greece
and, in any case, did not manage to reform the country in a fast enough pace. Driving from Athens to Thessaloniki in 20 hours is hardly an achievement—even if there is a lot of traffic. Moreover, I am happy to see old faces go: I am a big... View Details
Keywords: by George Serafeim
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
management with Summa, build purpose-driven high performance organizations, and introduce greater clarity in the management processes. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate... View Details
Keywords: by Peter K. Jacobs
- 18 Dec 2012
- First Look
First Look: December 18
CEO, rising leader of a firm in transition, and manager of massive complexity-thanks to our incredibly networked and increasingly unpredictable world of business. What if you were in his shoes? If you're a top executive today, you... View Details
Keywords: Carmen Nobel
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2007
- First Look
First Look: February 20, 2007
(forthcoming) Abstract Abarbanell and Lehavy (2006) examine the effect of distributional properties of earnings and forecast data used by researchers who investigate 'Street' earnings. They perform a large number of analyses, and... View Details
Keywords: Martha Lagace
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
insiders of the insider's equity..." Several respondents suggested the need for a careful approach to the issue of greater transparency. E. Smith asked, "Do investors care about immaterial smoothing [of earnings]? I do not believe so. It is when ... earnings... View Details
Keywords: by James Heskett
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
management. That is, for example, roughly 20 percent of employees experience 80 percent of accidents on the job. And roughly 20 percent of customers provide 80 percent of sales. Focused strategies can be based on this kind of information. Recently, View Details
Keywords: by James Heskett
- 31 May 2016
- First Look
May 31, 2016
targeting behavior. For managers contemplating the use of performance goals or targets to encourage more volunteer effort, our results suggest careful consideration about the extent to which they may render... View Details
Keywords: Sean Silverthorne
- 31 Aug 2011
- Research & Ideas
Improving Fairness in Flight Delays
Assistant Professor Douglas Fearing doesn't have the magic bullet to make this painful part of air travel a thing of the past. But his research on evaluating and improving the performance of complex systems such as air traffic control... View Details
- 18 Nov 2008
- First Look
First Look: November 18, 2008
for compensation committees at public companies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=109036 Hearts on Fire—Brand Development Manager Harvard Business School Case 709-436... View Details
Keywords: Martha Lagace
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive... View Details
- 09 Feb 2010
- First Look
First Look: Feb. 9
systems in the software industry. Our sample includes 1,286 software releases taken from 19 distinct applications. We find that 75%-80% of systems possess a core-periphery structure. However, the number of components in the core varies widely, even for systems that... View Details
Keywords: Martha Lagace
- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The... View Details
Keywords: Sean Silverthorne
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
spending needs as well as economic factors such as rising interest rates that affect different assets in different ways. Viceira's research analyzes asset allocation strategies for personal and institutional investors. He teaches investment View Details
Keywords: by Ann Cullen
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
capital through their network. Results would also help IC members discuss the larger question about the relationship of financial returns and social returns. In short, should capital providers expect some lesser degree of financial View Details
Keywords: by Manda Salls
- 04 Aug 2009
- First Look
First Look: August 4
aggressively managing their own tax liabilities and those of their portfolio firms. We investigate the latter assertion based on a sample of private firms for which there is financial statement data available. We first document that firms... View Details
Keywords: Martha Lagace
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details
Keywords: by Manda Mahoney