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  • 09 Feb 2016
  • News

America has near record 5.6 million job openings

  • Program

Designing and Executing Corporate Revitalization

major corporate challenges proactively, make the right strategic moves, and lead a revitalization effort that establishes a firm foundation for growth. This program is eligible for the Certificate of Management Excellence. Learn More Key... View Details
  • Career Coach

Nicolle Richards

Nicolle is passionate about supporting students in navigating different roles focused on creating social impact. Nicolle has spent her whole career in the social impact space, working across philanthropy, impact investing, social... View Details
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

Feedback you receive from colleagues about any job candidate will reveal as much about the managers doing the interviewing as it does about the candidate. And if you do make an external hire who doesn’t work... View Details
Keywords: by John Quelch
  • 14 Feb 2011
  • Research & Ideas

Clay Christensen’s Milkshake Marketing

price, or dividing the customer base into target demographics, such as age, gender, education, or income level. Unfortunately, neither way works very well, according to Harvard Business School professor Clayton Christensen, who notes that... View Details
Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
  • fall 2008
  • Article

Toward a Theory of Behavioral Operations

By: Francesca Gino and Gary P. Pisano
Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who participate in operating systems are... View Details
Keywords: Management Systems; Operations; Mathematical Methods; Behavior; Cognition and Thinking; Perspective; Theory
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  • June 2021
  • Case

Akira Fukabori and Kevin Kajitani at avatarin (A)

By: Linda A. Hill and Emily Tedards
In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
Keywords: Agility; Ecosystem; Innovation Ecosystems; Crowdsourcing; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Mobility; Strategy; COVID-19; Intrapreneurship; Public-private Partnership; XPRIZE; Space Industry; Avatar; Telepresence; Innovation Lab; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
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  • 17 Aug 2023
  • Research & Ideas

‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

equity market, but a growing force to be reckoned with, according to the research. "Crypto is seeing large-scale adoption," Di Maggio says. At the same time, the industry finds itself in the spotlight of regulators who are exploring ways... View Details
Keywords: by Ben Rand
  • 2018
  • Flash Talks

Minimizing Identity Threats While Increasing Safety: Attending to Diversity Ideologies

  • Career Coach

Kristen Fitzpatrick

Kristen (HBS '03) is Managing Director, HBS Career and Professional Development. In this role, she coaches alumni and MBA students. Through her interactions with recruiters over the past decade, Kristen is familiar with many industries... View Details
Keywords: Education; Manufacturing; Consumer Products; Social Enterprise
  • 2018
  • Book

Business and the Natural Environment: A Research Overview

By: Andrew J. Hoffman and Susse Georg
The fields of corporate environmentalism, green business and corporate sustainability have grown significantly over the past twenty-five years, such that the academic research domains of business decision-making, accounting, organizational behaviour, and the protection... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Environmental Regulation; Research
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  • Program

Making Corporate Boards More Effective

resilience, strategic direction, executive compensation, and regulatory compliance. At the same time, you will learn how to work more effectively with fellow directors and company management to strengthen... View Details
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

  Working PapersFacts and Fallacies about U.S. FDI in China Authors:Lee Branstetter and C. Fritz Foley Abstract Despite the rapid expansion of U.S.-China trade ties, the increase in U.S. FDI in China, and the expanding amount of economic... View Details
Keywords: Sean Silverthorne
  • June 2019
  • Case

Athena Bancorp

By: Leonard A. Schlesinger and Sarah Abbott
Athena Bancorp was founded in 2016 by Beth Daniels, a banking professional with 15 years of experience in the industry. Daniels took advantage of what she perceived as a gap in the market caused by recent industry consolidation, a decreasing industry focus on branch... View Details
Keywords: Banks and Banking; Entrepreneurship; Growth and Development Strategy; Organizational Culture; Human Resources; Strategy; Service Delivery; Banking Industry
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  • 30 Jan 2006
  • Research & Ideas

Looking Behind Bad Decisions

African government take a stand against an effective AIDS treatment drug? The inability of government to make wise tradeoffs—give up small losses for much larger gain—has been investigated by HBS professor Max Bazerman and his research colleagues for years. Much of... View Details
Keywords: by Manda Salls
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
  • August 1996 (Revised February 2000)
  • Exercise

Decision-Making Exercise (A)

By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to... View Details
Keywords: Conflict Management; Decision Making; Management Skills
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  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • Feb 02 2017
  • Testimonial

Making Better Decisions

  • Program

The HR-Executive Suite Connection

Diagnose and address problems in service or business performance Strengthen leadership and teamwork capabilities—in yourself, your senior management team, and across the organization Expand your personal and professional network Extend... View Details