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-
All HBS Web
(7,969)
- People (9)
- News (1,373)
- Research (5,539)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,943)
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- April 2004 (Revised May 2010)
- Case
Columbia's Final Mission
By: Richard M.J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman and Erika Ferlins
Describes the 16-day final mission of the space shuttle Columbia in January 2003 in which seven astronauts died. Includes background on NASA and the creation of the human space flight program, including the 1970 Apollo 13 crisis and 1986 Challenger disaster. Examines...
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Keywords:
Leadership;
Crisis Management;
Management Skills;
Organizational Culture;
Groups and Teams;
Behavior;
Aerospace Industry
Bohmer, Richard M.J., Amy C. Edmondson, Michael Roberto, Laura Feldman, and Erika Ferlins. "Columbia's Final Mission." Harvard Business School Case 304-090, April 2004. (Revised May 2010.)
- May 2022
- Case
Maestro Pizza: Coming in Hot!
By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of...
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Keywords:
Competitive Strategy;
Competitive Advantage;
Competition;
Market Entry and Exit;
Emerging Markets;
Business Startups;
Corporate Entrepreneurship;
Product Positioning;
Disruption;
Disruptive Innovation;
Advertising;
Advertising Campaigns;
Social Media;
Forecasting and Prediction;
Crisis Management;
Growth and Development Strategy;
Brands and Branding;
Product Development;
Production;
Service Delivery;
Business Growth and Maturation;
Financial Statements;
Cost Management;
Analysis;
Quality;
Performance Consistency;
Customer Satisfaction;
Profit;
Family Ownership;
Food and Beverage Industry;
Middle East;
Saudi Arabia
Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza: Coming in Hot!" Harvard Business School Case 722-399, May 2022.
- June 2022
- Teaching Note
Bespoken Spirits: Disrupting Distilling
By: Benjamin C. Esty and Daniel Fisher
Teaching Note for HBS Case No. 721-419. On October 7, 2020, Bespoken Spirits publicly announced it had received $2.6 million of seed funding for its “sustainable maturation process,” a process that could produce award-winning whiskeys in just days rather than years...
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- January 8, 2016
- Article
When You’ve Made Enough Money to Cause Family Tension
By: Josh Baron, Rob Lachenauer and Diane Coutu
This article discusses the transition successful business founders face when moving from intense business focus to managing significant wealth in their "Second Act." It highlights the shift towards creating a family enterprise, requiring shared financial...
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Keywords:
Wealth;
Family Business;
Management Succession;
Transition;
Family and Family Relationships
Baron, Josh, Rob Lachenauer, and Diane Coutu. "When You’ve Made Enough Money to Cause Family Tension." Harvard Business Review (website) (January 8, 2016).
- Research Summary
Overview
My research is at the intersection of organizational strategy, global sustainability governance, and social change. It explores the diffusion of sustainability standards to non-traditional sectors (e.g. jewelry, cannabis, plastics, pets) and the relationship between...
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Keywords:
Sustainability Standards;
Extractive Industries;
Luxury;
Gold;
Institutional Change;
Institutional Entrepreneurship;
Hybrid Organizations;
Governance;
Policy;
Consumer Behavior;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Pollution and Pollutants;
Environmental Sustainability;
Social Enterprise;
Non-Governmental Organizations;
Poverty;
Diversification;
Agriculture and Agribusiness Industry;
Tourism Industry;
Africa;
Latin America;
Europe
- June 2022 (Revised October 2022)
- Background Note
Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World
By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor
Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost...
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Keywords:
Grocery Delivery;
Grocery;
Digitalization;
Fulfillment;
Delivery;
Supply Chain;
Disruption;
Food;
Supply Chain Management;
Market Design;
Trends;
Value Creation;
Goods and Commodities;
Customer Value and Value Chain;
Digital Transformation;
Retail Industry;
Food and Beverage Industry;
United States;
China
Kerr, William R., Daniel O'Connor, Paige Boehmcke, and Will Ensor. "Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World." Harvard Business School Background Note 822-108, June 2022. (Revised October 2022.)
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the line, are not directly replicable in software as there is no line to stop. "What we hope to do," Upton says, "is to distill the relevant aspects of lean manufacturing so that managers can see how these tools were...
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- May 2024 (Revised September 2024)
- Case
Hakluyt: from Corporate Intelligence to Trusted Advisors
By: Joseph B. Fuller and Lena Duchene
"Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the...
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Keywords:
Business Growth and Maturation;
Business Model;
Talent and Talent Management;
Capital Structure;
Cash Flow;
Corporate Finance;
Equity;
Stock Shares;
Corporate Governance;
Business History;
Compensation and Benefits;
Recruitment;
Leadership Style;
Growth Management;
Management Succession;
Organizational Culture;
Performance Evaluation;
Networks;
Partners and Partnerships;
Business Strategy;
Competitive Advantage;
Consulting Industry;
Europe;
United Kingdom;
England;
London
Fuller, Joseph B., and Lena Duchene. "Hakluyt: from Corporate Intelligence to Trusted Advisors." Harvard Business School Case 824-200, May 2024. (Revised September 2024.)
- 23 Oct 2007
- First Look
First Look: October 23, 2007
number of overdrafts and, ultimately, customer defaults. The first case, "Central Bank: The ChexSystems(SM) QualiFile(R) Decision," analyzes how QualiFile, a debit-scoring product commercialized by ChexSystems, can be used to...
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Keywords:
Sean Silverthorne
- January 1989 (Revised April 1991)
- Case
General Electric: Valley Forge (A)
By: Robert L. Simons
A series of eight vignette cases designed to be taught in one classroom session. This case describes a potential problem in the way that General Electric has billed the government under a large defense contract. Designed to allow students to discuss what actions top...
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Keywords:
Government Administration;
Contracts;
Policy;
Accounting;
Management Teams;
Business and Government Relations;
Industrial Products Industry
Simons, Robert L. "General Electric: Valley Forge (A)." Harvard Business School Case 189-009, January 1989. (Revised April 1991.)
- November 2010
- Article
Stress-Test Your Strategy: The 7 Questions to Ask
By: Robert Simons
An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to...
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Keywords:
Business Strategy;
Creativity;
Success;
Customers;
Employees;
Business and Shareholder Relations;
Performance;
Risk and Uncertainty;
Decision Choices and Conditions
Simons, Robert. "Stress-Test Your Strategy: The 7 Questions to Ask." Harvard Business Review 88, no. 11 (November 2010): 93–100.
- June 2022 (Revised January 2023)
- Case
Buurtzorg
By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in...
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Keywords:
Healthcare;
Best Practices;
Best Practices Transfer;
Flat Organization;
Self-Managed Organizations;
Self-Managed Teams;
Organizational Learning;
Knowledge Management;
Learning;
Management Practices and Processes;
Human Resources;
Communication;
Organizational Structure;
Organizational Design;
Organizational Change and Adaptation;
Groups and Teams;
Networks;
Health Industry;
Netherlands;
Europe
Bernstein, Ethan, Tatiana Sandino, Joost Minnaar, and Annelena Lobb. "Buurtzorg." Harvard Business School Case 122-101, June 2022. (Revised January 2023.)
- 07 Nov 2006
- First Look
First Look: November 7, 2006
cost estimating, contracting, implementation, project control, and evaluation managerial performance. Too Hot to Handle? How to Manage Relationship Conflict Authors:A. C. Edmondson and D. M. Smith...
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Keywords:
Sean Silverthorne
- 21 Feb 2018
- Research & Ideas
When a Competitor Abandons the Market, Should You Advance or Retreat?
themselves. Furthermore, that decision to abandon ship is often the wrong decision. “There is potentially a great market opportunity when a competitor drops out,” says Joshua Lev Krieger, an assistant professor in the Entrepreneurial View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and...
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Keywords:
by Danielle Kost
- 15 Sep 2022
- Research & Ideas
Looking For a Job? Some LinkedIn Connections Matter More Than Others
just a little bit junior or senior to you, but they might still expose you to novel information,” he says. The principle works in the opposite direction, for hiring managers as well. Managers should be...
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Keywords:
by Michael Blanding
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only when the tide goes out do you...
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- March–April 2024
- Article
Retailers and Health Systems Can Improve Care Together
By: Robert S. Huckman, Vivian S. Lee and Bradley R Staats
Health systems are struggling to address the many shortcomings of health care delivery: rapidly growing costs, inconsistent quality, and inadequate and unequal access to primary and other types of care. However, if retailers and health systems were to form strong...
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Keywords:
Health Care;
Retail;
Retailers;
Consumer;
Health Care and Treatment;
Value;
Consumer Behavior;
Business Model;
Partners and Partnerships;
Health Industry;
Retail Industry;
United States
Huckman, Robert S., Vivian S. Lee, and Bradley R Staats. "Retailers and Health Systems Can Improve Care Together." Harvard Business Review 102, no. 2 (March–April 2024): 120–127.
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
Investors and market watchers noted Amazon’s less-than-stellar forays into health care, while privacy advocates raised concerns about Amazon’s access to patient medical data. Still others have voiced hopes Amazon will bring much-needed efficiencies and improved View Details
- February 2007
- Case
Paul Robertson and the Medici String Quartet
Describes the approach to creative collaboration and leadership adopted by Paul Robertson as leader of one of the most highly regarded string quartets in recent history. Intended to prompt a discussion of a variety of issues surrounding management of creative...
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Austin, Robert D., and Shannon O'Donnell. "Paul Robertson and the Medici String Quartet." Harvard Business School Case 607-083, February 2007.