Filter Results:
(8,610)
Show Results For
- All HBS Web
(8,610)
- People (27)
- News (2,212)
- Research (4,831)
- Events (45)
- Multimedia (177)
- Faculty Publications (2,987)
Show Results For
- All HBS Web
(8,610)
- People (27)
- News (2,212)
- Research (4,831)
- Events (45)
- Multimedia (177)
- Faculty Publications (2,987)
- 25 May 2016
- Video
HBS Immersive Field Courses (IFCs): A Deeper Look
- January 2018 (Revised January 2021)
- Background Note
Customer Lifetime Social Value (CLSV)
By: Elie Ofek, Barak Libai and Eitan Muller
One of the hallmarks of the digital revolution is the rise of the socially connected consumer. Concomitantly, the ability of companies to affect and measure the social interactions among customers has grown tremendously. Consequently, in assessing the full value of... View Details
Keywords: Customer Lifetime Value; Customer Management; Social Contagion; Word Of Mouth; Customer Engagement; Customer Value and Value Chain; Measurement and Metrics; Customer Relationship Management
Ofek, Elie, Barak Libai, and Eitan Muller. "Customer Lifetime Social Value (CLSV)." Harvard Business School Background Note 518-077, January 2018. (Revised January 2021.)
- 14 Nov 2019
- News
Hubert Joly, Executive Chairman, Best Buy Co., Inc. | BSR19
- 30 Oct 2018
- Working Paper Summaries
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships
Keywords: by Carliss Y. Baldwin
- June 2022 (Revised July 2022)
- Technical Note
Causal Inference
This note provides an overview of causal inference for an introductory data science course. First, the note discusses observational studies and confounding variables. Next the note describes how randomized experiments can be used to account for the effect of... View Details
Keywords: Causal Inference; Causality; Experiment; Experimental Design; Data Science; Analytics and Data Science
Bojinov, Iavor I., Michael Parzen, and Paul Hamilton. "Causal Inference." Harvard Business School Technical Note 622-111, June 2022. (Revised July 2022.)
- 07 Nov 2014
- News
How Smart, Connected Products Are Transforming Competition
- 2022
- Book
Ripe for Revolution: Building Socialism in the Third World
By: Jeremy Friedman
A historical account of ideology in the Global South as the postwar laboratory of socialism, its legacy following the Cold War, and the continuing influence of socialist ideas worldwide.
In the first decades after World War II, many newly independent... View Details
In the first decades after World War II, many newly independent... View Details
Keywords: Socialism; Economic Systems; Globalization; Government and Politics; Developing Countries and Economies
Friedman, Jeremy. Ripe for Revolution: Building Socialism in the Third World. Cambridge, MA: Harvard University Press, 2022.
- 18 Mar 2009
- News
Regulate, Baby, Regulate
- September 1987 (Revised May 1993)
- Case
Pizza Hut, Inc.
Pizza Hut, Inc. is a franchisor of eat-in pizza restaurants. It has decided to enter the home delivery market and is in the process of implementing that strategy. The case traces the development of the home delivery concept at Pizza Hut and the interaction between the... View Details
Keywords: Organizational Change and Adaptation; Expansion; Franchise Ownership; Product Launch; Food and Beverage Industry; United States
Kaufmann, Patrick J. "Pizza Hut, Inc." Harvard Business School Case 588-011, September 1987. (Revised May 1993.)
- August 2019
- Supplement
Legal Time - Confidential Information for the Prosecution (AUSA Prescott)
By: Christine L. Exley, Katherine B. Coffman and Joshua Schwartzstein
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives... View Details
Keywords: Conflict Resolution; Time Stress; Negotiation; Conflict and Resolution; Fairness; Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time - Confidential Information for the Prosecution (AUSA Prescott)." Harvard Business School Supplement 920-012, August 2019.
- August 2019 (Revised September 2019)
- Teaching Note
Legal Time Case
By: Christine L. Exley, Katherine B. Coffman and Joshua Schwartzstein
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives... View Details
Keywords: Conflict Resolution; Time Stress; Negotiation; Conflict and Resolution; Fairness; Learning
- 01 Oct 2021
- News
Power? You Likely Have More Of It Than You Think
- April 2009 (Revised April 2013)
- Case
Barack Obama: Organizing for America 2.0
By: Mikolaj Jan Piskorski, Laura Winig and Aaron Smith
Less than a week before Barack Obama was due to be sworn in as the 44th president of the United States, Obama for America (OFA), the president-elect's official campaign organization, announced the formation of a post-election organization, Organizing for America. The... View Details
Keywords: Advertising Campaigns; Political Elections; Marketing Communications; Power and Influence; Social and Collaborative Networks; Internet
Piskorski, Mikolaj Jan, Laura Winig, and Aaron Smith. "Barack Obama: Organizing for America 2.0." Harvard Business School Case 709-493, April 2009. (Revised April 2013.)
- 12 PM – 1 PM EDT, 07 Oct 2015
- Webinars: Career
Stand Out: How to Develop your Breakthrough Idea
Too many people believe that if they keep their heads down and work hard, they'll succeed. But that's simply not true anymore. In an increasingly competitive marketplace, ideas matterand it's become essential for both companies and individuals to innovate. In this... View Details
- March 2018 (Revised March 2019)
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains." Harvard Business School Technical Note 118-082, March 2018. (Revised March 2019.)
- 13 Mar 2015
- News
If Greece Embraces Uncertainty, Innovation Will Follow
- 23 May 2018
- News
The Bad First Job's Lingering Impact
- 10 Apr 2019
- News
Nancy Koehn's Tips For A Less Stressful Life
- January 1998
- Case
Jeffrey Smith
Jeffrey Smith and David Johnson have apparently irreconcilable differences over their firm's strategy, which have led Jeffrey to conclude that he must fire David. Focuses on whether Jeffrey has used his influence in such a way as to avoid conflict. If he has no other... View Details
Ibarra, Herminia M., and Jennifer Suesse. "Jeffrey Smith." Harvard Business School Case 498-043, January 1998.