Publications
Publications
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- All HBS Web
(7,509)
- Faculty Publications (3,083)
- August 1982 (Revised May 1986)
- Case
Lowe Computer Services: Capacity and Service Level Planning
- February 1982
- Case
MCI Telecommunications Corp. (B): Customer Service Strategy and Organization
By: John F. Cady and Frank V. Cespedes
- December 1981
- Case
Singapore Bus Service Ltd.
- November 1981
- Supplement
General Foods: Food Service Division (B)
By: John P. Kotter
Keywords: Food and Beverage Industry
- November 1981 (Revised October 1985)
- Supplement
General Foods: Food Service Division (C)
By: John P. Kotter
Keywords: Food and Beverage Industry
- September 1981 (Revised August 1987)
- Case
CIBA-GEIGY Agricultural Division
By: Benson P. Shapiro and Roy H. Schoeman
In 1979 Leo Bontempo, marketing vice president of Ciba-Geigy Agricultural Division was deciding whether to purchase an $840,000 program for TeleSession. This was a marketing service designed to accelerate the adoption of new products among large innovative growers by... View Details
- August 1981 (Revised June 1986)
- Case
McGraw-Hill Book Co.: Micro Computer Resource Center
- March 1981 (Revised October 1984)
- Case
Corning Glass Works: Indonesia
Evaluates the market opportunities and risks by Corning and International Finance Corporation in Indonesia. View Details
- January 1981
- Teaching Note
Datavision (A) and (B), Teaching Note
By: Michael Beer
Teaching Note for (9-495-046) and (9-495-047). View Details
Keywords: Computer Industry
- December 1980 (Revised January 1994)
- Case
International Foodstuffs
By: David E. Bell
Describes three fairly routine instances in which considerations of risk exposure in foreign exchange are necessary. The three are a delayed payment for a grain shipment, a foreign subsidiary facing devaluation of its domestic currency, and a foreign acquisition. The... View Details
- December 1980 (Revised February 1998)
- Case
McDonald's Corp. (Condensed)
By: W. Earl Sasser and David C. Rikert
Describes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger... View Details
- November 1980
- Background Note
Overview of IBM Operating Systems
- September 1980 (Revised January 1981)
- Case
Bay Financial Corp.
By: William J. Poorvu and John H. Vogel Jr.
Keywords: Financial Services Industry
- February 1980
- Case
Profiles of Selected U.S. Securities Firms in 1979
- February 1980
- Case
Rank Xerox Ltd. (A)
- May 1979 (Revised August 2013)
- Background Note
Financial Analysis of Real Property Investments
Develops a conceptual framework for financial analysis of real estate investments, taking into consideration the necessity for baseline data, project trends, and forecast discontinuities. View Details