Publications

Publications

Filter Results: (728) Arrow Down
Filter Results: (728) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 15 of 728 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 06 Oct 2008
  • Research & Ideas

Updating a Classic: Writing a Great Business Plan

right mixture of people, opportunity, context, and deal. They anticipate what can go wrong, what can go right, and they try to balance risk and reward. Over the years, I have received many e-mails from folks trying to craft a business... View Details
Keywords: by Sean Silverthorne
  • January 2009 (Revised April 2009)
  • Case

Disaster in April: The Obligations of Kelly Construction

By: John D. Macomber, Christopher M. Gordon and Ben Creo
A construction company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is an important... View Details
Keywords: Business Exit or Shutdown; Family Business; Insolvency and Bankruptcy; Governing and Advisory Boards; Compensation and Benefits; Contracts; Crisis Management; Construction Industry
Related
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

implications for public policy. As for jobs and what has come to be known as outsourcing, Gaurav Goel commented, "Low-cost labor is not the deciding factor in the success of outsourcing (vs.) people with the right attitude ."... View Details
Keywords: by by Jim Heskett
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

about them, and move in the right direction.” Make yourself and the rest of the leadership team accountable. It’s important for leaders to make clear to employees that they listened to their feedback by sharing the transformative changes... View Details
Keywords: by Dina Gerdeman
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

can trust? Can we train for trust? What do you think? Share your thoughts in the comments below. References: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Simon & Schuster, 2006). Deloitte, 2017... View Details
Keywords: by James Heskett
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

commitment, and trust in the long term. What do employers need to get right with their return-to-work policies? 1. Make sure your policy has legitimacy. Take a close look at what employees were able to do during the pandemic. Many... View Details
Keywords: by Kristen Senz
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

related systems: incentives, risk management and control, accounting, human capital, and culture. The worst firms had lethal combinations of strong incentives, weak control and risk management, flawed internal and external accounting, low... View Details
Keywords: Martha Lagace
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

tries to put the right number of products in the right stores at the right time, so it sells as much as possible and doesn’t lose track of stock. As part of the study, Tapestry... View Details
Keywords: by Rachel Layne
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
Related
  • January 2008
  • Article

How to Change the World

By: Howard H. Stevenson
Alan Wilson has a decision to make. The CEO of his company, Grepter, wants him to relocate to Zurich, where he can gain valuable experience for a rise to the top. Karl, his best friend, hopes to lure him to a hedge fund that promises big money fast. Shiori, an enticing... View Details
Keywords: Decision Choices and Conditions; Values and Beliefs; Compensation and Benefits; Personal Development and Career; Power and Influence
Related
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

that on the African subcontinent, only 30 percent of people have been vaccinated, while in the rest of the world, that number is closer to 80 percent?” More essentially, Rangan asks with his research: “How can it be that with regard to access to medicine, which is such... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Cespedes explains a strategic process for hiring and managing an effective salesforce: book excerpt Build your Team: Recruitment And Selection From Aligning Strategy and Sales By Frank Cespedes Putting the right team on the field is... View Details
Keywords: by Carmen Nobel
  • 25 Nov 2014
  • First Look

First Look: November 25

Raffaella Sadun, and John Van Reenen Abstract—We collect data on operations, targets, and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management... View Details
Keywords: Carmen Nobel
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

met. Knowledge sharing would seem to foster trust as well. Other research suggests that trust may be associated with managers who hire, recognize, and fire the right people. At an organizational level, an aversion to letting people go in... View Details
Keywords: by James Heskett
  • 04 Nov 2014
  • First Look

First Look: November 4

commercial implementations of these practices and then identify their effects on competition. I conclude that Google's tying tactics are suspect under antitrust law. Publisher's link: http://www.benedelman.org/publications/google-tying-2014-10-26.pdf November 2014... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to attract and retain talent amid a... View Details
Keywords: by Scott Van Voorhis
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

https://cb.hbsp.harvard.edu/cbmp/product/917413-PDF-ENG Harvard Business School Case 718-402 Upwork: Creating the Human Cloud Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to... View Details
Keywords: Sean Silverthorne
  • March 2023 (Revised May 2023)
  • Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
Related
  • 2006
  • Working Paper

Too Motivated?

By: Eric J. Van den Steen

I show that an agent's motivation to do well (objectively) may be unambiguously bad in a world with differing priors, i.e., when people openly disagree on the optimal course of action. The reason is that an agent who is strongly motivated is more likely to follow... View Details

Keywords: Governance Controls; Employees; Wages; Measurement and Metrics; Outcome or Result; Performance; Agency Theory; Motivation and Incentives
Related
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun; Jeffrey T. Polzer, the UPS... View Details
Keywords: by Danielle Kost

Are you looking for?

→Search All HBS Web