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All HBS Web
(1,903)
- Faculty Publications (639)
- November 2012
- Teaching Note
On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)
By: Sandra J. Sucher and Clayton S. Rose
Teaching Note for On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 HBS case 311-029.
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- November 2, 2012
- Editorial
America Needs a Chief Strategy Officer
By: Andy Zelleke and Justin Talbot Zorn
The White House needs someone to look beyond the crisis of the day and focus on the United States' role in the world.
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Zelleke, Andy, and Justin Talbot Zorn. "America Needs a Chief Strategy Officer." ForeignPolicy.com (November 2, 2012).
- October 2012
- Case
Global Diversity and Inclusion at Royal Dutch Shell (A)
By: Sandra J. Sucher and Elena Corsi
Royal Dutch Shell has been among the early players to implement diversity and inclusion policies in the 1990s, first in the U.S. and then globally. In May 2009, Peter Voser, CFO and soon-to-be CEO, wants to adjust the company's business, headcount, and cost levels to...
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Keywords:
Organizational Change and Adaptation;
Managerial Roles;
Restructuring;
Resignation and Termination;
Diversity;
Financial Crisis;
Energy Industry;
Netherlands
Sucher, Sandra J., and Elena Corsi. "Global Diversity and Inclusion at Royal Dutch Shell (A)." Harvard Business School Case 613-063, October 2012.
- August 2012 (Revised September 2012)
- Case
JP Morgan Chase & the CIO Losses
By: Clayton Rose
On July 13, 2012, JP Morgan Chase & Co. announced a larger than expected loss for the quarter, $4.4 billion, from positions held in the Chief Investment Office (CIO), raising the total losses to $5.9 billion. Since the substantial risks in the CIO had first been...
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Keywords:
Banking;
Governance;
Finance;
Risk Management;
Corporate Governance;
Business Earnings;
Accounting;
Banking Industry;
Financial Services Industry;
United States
Rose, Clayton. "JP Morgan Chase & the CIO Losses." Harvard Business School Case 313-033, August 2012. (Revised September 2012.)
- 2012
- Chapter
Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response
By: Herman B. Leonard and Arnold M. Howitt
Emergency response organizations, as we have argued in earlier writing, must deal with both "routine emergencies" (dangerous events, perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of...
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Keywords:
Strategy;
Leadership;
Decision Choices and Conditions;
Crisis Management;
Government and Politics
Leonard, Herman B., and Arnold M. Howitt. "Leading in Crises: Observations on the Political and Decision-Making Dimensions of Response." Chap. 3 in Mega-Crises: Understanding the Prospects, Nature, Characteristics and the Effects of Cataclysmic Events, edited by Ira Helsloot, Arjen Boin, Brian Jacobs, and Louise K. Comfort, 25–36. Springfield, IL: Charles C. Thomas, 2012.
- August 2012 (Revised November 2017)
- Case
Turkey—A Work in Progress?
For the past 10 years, Turkey has grown its real GDP at about 6% annually. This came after a huge debt crisis in 2001-02, wherein Turkey had to borrow $16 billion more from the IMF and comport with its difficult conditionality. Today, Turkey is a middle-income country,...
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Keywords:
Turkey;
Economy;
Macroeconomics;
International Relations;
Growth and Development Strategy;
Turkey
Vietor, Richard H.K. "Turkey—A Work in Progress?" Harvard Business School Case 713-018, August 2012. (Revised November 2017.)
- July 2012 (Revised November 2012)
- Case
Dragonfly Corporation
By: Howard H. Stevenson and Jim Sharpe
After 3 years of losses and under legal threats from their landlord, a husband and wife team are faced with shutting the company down, buying time with the landlord or turning to their parents for additional funds. Despite opening a new location and seeing that sales...
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Keywords:
Entrepreneurs;
Entrepreneurial Management;
Turnarounds;
Bankruptcy;
Bank Loan;
Crisis Management;
Family Business;
Retail Trade;
Financial Crisis;
Financial Analysis;
Entrepreneurship;
Insolvency and Bankruptcy;
Retail Industry;
United States
Stevenson, Howard H., and Jim Sharpe. "Dragonfly Corporation." Harvard Business School Case 813-042, July 2012. (Revised November 2012.)
- July 2012 (Revised May 2024)
- Supplement
Lyric Dinner Theater (B)
By: Richard G. Hamermesh and Jim Sharpe
Supplements the (A) Case. Deborah Denenberg reflects on the results and actions taken during the 12 months following her first 6 months on the job.
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Keywords:
Entrepreneurs;
Entrepreneurial Management;
Crisis;
Turn;
Family Business;
Financial Crisis;
Boards Of Directors;
Operations Management;
Strategy Implementation;
Career Planning;
Entrepreneurship;
Entertainment and Recreation Industry;
United States
Hamermesh, Richard G., and Jim Sharpe. "Lyric Dinner Theater (B)." Harvard Business School Supplement 813-044, July 2012. (Revised May 2024.)
- July 2012 (Revised May 2024)
- Case
Lyric Dinner Theater (A)
By: Richard G. Hamermesh and Jim Sharpe
Looking back at five years of losses, Rivka Belzer, a newly minted MBA, steps into her family owned business with their mandate to turn it around or close it. In her first six months, she has made a number of changes, with mixed results, but is beginning to show a...
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Keywords:
Entrepreneurs;
Entrepreneurial Management;
Crisis Management;
Family Business;
Turnarounds;
Financial Crisis;
Boards Of Directors;
Operations Management;
Strategy Implementation;
Career Planning;
Entrepreneurship;
Entertainment and Recreation Industry;
United States
Hamermesh, Richard G., and Jim Sharpe. "Lyric Dinner Theater (A)." Harvard Business School Case 813-043, July 2012. (Revised May 2024.)
- July 2012 (Revised April 2013)
- Case
Peter Jepsen
By: Howard H. Stevenson, Michael J. Roberts and James M. Sharpe
About to break bank covenants, Peter Jepsen has to deal with a contentious prior owner, improve profitability and staff appropriately all while maintaining credibility with his investors, in the furniture hardware company he has owned for less than a year.
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Keywords:
Acquisitions;
Bankruptcy;
Crisis Management;
Entrepreneurial Management;
Entrepreneurial Finance;
Financial Crisis;
Turnarounds;
Financial Distress;
Negotiation;
Entrepreneurs;
Bank Loan;
Search Funds;
Liquidation;
Boards Of Directors;
Ethics;
Insolvency and Bankruptcy;
Acquisition;
Entrepreneurship;
Manufacturing Industry;
United States
Stevenson, Howard H., Michael J. Roberts, and James M. Sharpe. "Peter Jepsen." Harvard Business School Case 813-046, July 2012. (Revised April 2013.)
- July 2012
- Case
New Century Financial Corporation (Abridged)
By: Krishna G. Palepu, Suraj Srinivasan and Ian Cornell
After years of rapid growth and stock price appreciation, New Century Financial Corporation, one of the largest subprime loan originators in the U.S., reported accounting problems in early 2007. The resulting liquidity crisis forced the company to file for Chapter 11...
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Keywords:
Audit Committees;
Financial Management;
Control Systems;
Securities;
Loan Evaluation;
Accounting;
Value;
Financial Services Industry;
United States
Palepu, Krishna G., Suraj Srinivasan, and Ian Cornell. "New Century Financial Corporation (Abridged)." Harvard Business School Case 113-002, July 2012.
- June 2012 (Revised August 2012)
- Case
MF Global: Changing Stripes
By: Clayton Rose, Yasmin Dahya and Jenevieve Lee
Jon Corzine became the CEO of MF Global in March of 2010. Eighteen months later, and in the wake of a massive trade in European sovereign debt, the firm filed for bankruptcy, the 8th largest in U.S. history. As the firm failed it was discovered that over $1.6 billion...
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Keywords:
Strategy;
Leadership;
Governance;
Bankruptcy;
Financial Firms;
Financial Crisis;
Brokerage;
Asset Management;
Sovereign Finance;
Insolvency and Bankruptcy;
Borrowing and Debt;
Trade;
Business Model
Rose, Clayton, Yasmin Dahya, and Jenevieve Lee. "MF Global: Changing Stripes." Harvard Business School Case 312-105, June 2012. (Revised August 2012.)
- June 2012 (Revised August 2012)
- Case
MF Global: Where's the Money?
By: Clayton S. Rose, Pamela Chan and Raghav Chopra
When MF Global failed in October of 2011, it was discovered that $1.6 billion of segregated customer assets was missing. Safeguarding these assets was the firm's responsibility, and in the words of one SEC official, its "sacred obligation." What is known about the...
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Keywords:
Financial Firms;
Customer Obligations;
Bankruptcy;
Regulation;
Financial Crisis;
Brokerage;
Asset Management;
Ethics;
Governing Rules, Regulations, and Reforms;
Financial Management;
Crisis Management;
Insolvency and Bankruptcy;
Financial Services Industry
Rose, Clayton S., Pamela Chan, and Raghav Chopra. "MF Global: Where's the Money?" Harvard Business School Case 312-106, June 2012. (Revised August 2012.)
- June 2012
- Case
Perfect Storm over Zurich Airport (A) (Abridged)
By: Michael L. Tushman and Carin-Isabel Knoop
Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport.
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Keywords:
Change Management;
Transformation;
Leading Change;
Crisis Management;
Organizational Change and Adaptation;
State Ownership;
Privatization;
Air Transportation Industry
Tushman, Michael L., and Carin-Isabel Knoop. "Perfect Storm over Zurich Airport (A) (Abridged)." Harvard Business School Case 412-145, June 2012.
- May 2012
- Case
Columbia's Final Mission (Abridged) (A)
By: Amy C. Edmondson and Kerry Herman
This case documents decision-making processes, organizational culture, and other contributors to NASA's failed Columbia mission in 2003. Addresses the question of how organizations should deal with "ambiguous threats" - weak signals of potential crisis - and explores...
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Keywords:
Cognitive Biases;
Teams;
Organizational Learning;
Ambiguous Threat;
Leadership;
Organizational Culture;
Decision Making;
Failure;
Crisis Management;
Aerospace Industry
Edmondson, Amy C., and Kerry Herman. "Columbia's Final Mission (Abridged) (A)." Harvard Business School Case 612-095, May 2012.
- April 2012
- Case
Renesas Electronics and the Automotive Microcontroller Supply Chain (A)
By: Willy Shih and Margaret Pierson
The magnitude 9.0 earthquake that struck Japan in March 2011 caused extensive damage to Renesas Electronics wafer fabrication facility, a critical link in the global automotive supply chain. Many OEMs sole-sourced customized microprocessors from the fab, so its...
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Keywords:
Natural Disasters;
Crisis Management;
Supply Chain Management;
Production;
Strategy;
Semiconductor Industry;
Auto Industry;
Japan
Shih, Willy, and Margaret Pierson. "Renesas Electronics and the Automotive Microcontroller Supply Chain (A)." Harvard Business School Case 612-071, April 2012.
- 2012
- Working Paper
No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events
By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by...
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Keywords:
Corporate Social Responsibility and Impact;
Crisis Management;
Media;
Newspapers;
Business and Community Relations;
Corporate Strategy
Luo, Jiao, Stephan Meier, and Felix Oberholzer-Gee. "No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events." Harvard Business School Working Paper, No. 12-091, April 2012.
- March 2012
- Article
How to Make Finance Work
By: Robin Greenwood and David S. Scharfstein
Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by...
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Keywords:
Business Ventures;
Value;
Competitive Advantage;
Investment;
Performance Evaluation;
Household;
Financial Crisis;
Finance;
Financial Services Industry;
United States
Greenwood, Robin, and David S. Scharfstein. "How to Make Finance Work." Harvard Business Review 90, no. 3 (March 2012).
- February 2012 (Revised October 2012)
- Background Note
A Glossary of Technical Terms Related to Bankruptcy in the U.S.
By: Carliss Y. Baldwin, Jim Sharpe and Ravi Mehta
Quick reference guide of various terms related to the United States Bankruptcy Code.
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Keywords:
Bankruptcy;
Financial Crisis;
Financial Distress;
Turnarounds;
Legal Aspects Of Business;
Crisis Management;
Insolvency and Bankruptcy;
Finance;
Law;
United States
Baldwin, Carliss Y., Jim Sharpe, and Ravi Mehta. "A Glossary of Technical Terms Related to Bankruptcy in the U.S." Harvard Business School Background Note 212-081, February 2012. (Revised October 2012.)
- February 2012 (Revised April 2012)
- Case
Delhi Metro Rail Corporation
By: V.G. Narayanan and Saloni Chaturvedi
Keywords:
Leadership;
Projects;
Management;
Crisis Management;
Public Administration Industry;
India
Narayanan, V.G., and Saloni Chaturvedi. "Delhi Metro Rail Corporation." Harvard Business School Case 112-013, February 2012. (Revised April 2012.)