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All HBS Web
(2,745)
- News (735)
- Research (1,622)
- Events (9)
- Multimedia (29)
- Faculty Publications (929)
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- 26 Aug 2008
- First Look
First Look: August 26, 2008
patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use...
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Sean Silverthorne
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
or arrogance. Martina suggested that “pride in one’s organization stems from a collective reach for excellence, civility, and a humble perspective this is what is fostered by management teams who lead by...
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by James Heskett
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in...
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- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by...
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by James Heskett
- 25 Apr 2007
- Research & Ideas
Feeling Stuck? Getting Past Impasse
are trying to emerge at this particular moment in his or her life. Another exercise called Image Gathering is a guided exercise by me on the Web site associated with the book. The fifth phase of the impasse process is a deepening of...
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by Martha Lagace
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
seminar. The other implication is sales models, most of which are the ad hoc accumulation of decisions that different managers made pursuing different objectives, usually quarter by quarter. Changes in buying have exposed the loose screws...
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by Kristen Senz
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
tasting and flavor pairings, and chocolate decoration techniques. "It involves being a leader in connoisseurship and giving our customers a real, value-added experience by learning and connecting with the category," Koen...
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- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual...
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by James Heskett
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So Miserable, They Killed Themselves Aggressive downsizing at...
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by Danielle Kost
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that judgment...
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- 08 Oct 2021
- Research & Ideas
How Newspaper Closures Open the Door to Corporate Crime
thousands of facilities of publicly listed firms, Heese identified the towns where the local newspaper presses permanently came to a halt. Heese found that after a newspaper shuts down, violations at publicly listed companies in the paper’s circulation area increased...
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by Avery Forman
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
of H-1B temporary foreign workers are at ‘Level IV’ (above the median wage) officially defined by the Department of Labor as those who are ‘fully competent.’” On the other hand, Ted G. argued, “The unemployment rate is low in the US. Let...
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- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
world," notes Simons. The topic of marketing, taught by Professor John Quelch, is brought up to the executive boardroom level, says Simons. “There's a realization that they only have so much time left.” Professor Julio Rotemberg...
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- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it...
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by James Heskett
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
team, judge and jury, and exercise the wisdom of Solomon.” David McConnell said, “Maybe the answer lies in the question, ‘What is the offender doing to be sure that it does not happen again?’ How long does that take? Bottom line, a board...
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by James Heskett
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
thus invigorate their teams and provide cultures that are profitable not because they are forced to, but because they want to." David Mullings added, "We will in fact treat our employees the way we expect to be treated."...
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by Jim Heskett
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
one’s pre-tenure years when the opportunity cost of time seems especially high,” he writes. Colleague David A. Moss concurs. “The first priority should always be to identify truly important problems to work...
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- 24 Jan 2011
- HBS Case
Terror at the Taj
with Ruth Page and David Habeeb of the HBS Educational Technology Group, Terror at the Taj Bombay: Customer-Centric Leadership documents the bravery and resourcefulness shown by rank-and-file employees...
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- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say...
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- 18 Apr 2012
- Research & Ideas
HBS Cases: Who Controls Water?
Business Administration at Harvard Business School. Reinhardt led a discussion of the case recently in the MBA field study seminar Innovation in Business, Energy, and Environment, held in Harvard's Innovation Lab. The case was prepared by...
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