Publications

Profile

Tony He

Through these experiences, I learned how excited I am about international development and the way that firms can organize to combine profit with purpose. After graduation, I will work with a couple of professors to explore these topics... View Details

Keywords: Nonprofit / Government

December 2014 (Revised August 2015)
Case

Muñoz Group: Sustaining Global Vertical Integration Through Innovation

By: Jose B. Alvarez and Annelena Lobb

Muñoz Group, which supplied supermarket chains and food distribution chains around the world with fruit, flowers, juice and ice cream, was at a strategic crossroads in 2014. CEO Alvaro Muñoz had to choose the best way to achieve profit goals and provide his company... View Details

Keywords: Innovation; Supply Chain; Retail; Agribusiness Industry; Globalized Firms and Management; Supply Chain Management; Competitive Advantage; Vertical Integration; Profit; Innovation and Invention; Retail Industry; Agriculture and Agribusiness Industry; North and Central America

September 2010 (Revised August 2011)
Case

Enman Oil, Inc. (A)

By: David F. Hawkins

Company pursues ways to reduce its debt-to-equity ratio by resorting to off-balance sheet debt transactions. View Details

Keywords: Financial Statements; Borrowing and Debt; Equity; Financial Condition; Financing and Loans; United States

March 2009 (Revised May 2011)
Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details

Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details

Keywords: by Dina Gerdeman; Food & Beverage

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

than others. Most wanna-dots don't rise to the challenge with the same resolve. Lacking the commitment or knowledge of how to change, the laggards go through different phases en route to the Web. First, they are in deep denial about the threat to their View Details

Keywords: by Rosabeth Moss Kanter

Research Summary

Overview

Dr. Burch’s research focuses on capitalism, work, and gender in the twentieth-century United States. Her work reinterprets the history of direct selling by placing it at the center, rather than on the margins, of narratives about advanced capitalism. Examining the... View Details

Keywords: Business History; Political Economy; Labor History; Gender; Marketing; Sales Force Management; Direct Sales; United States

June 2020 (Revised March 2024)
Case

Deloitte's Pixel (A): Consulting with Open Talent

By: Michael L. Tushman, John Winsor and Kerry Herman

Deloitte Consulting’s General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting’s use of open (on-demand) talent, as consulting companies and their clients face transformative change in the way client engagements and projects get... View Details

Keywords: Disruption; Talent and Talent Management; Growth and Development Strategy; Organizational Change and Adaptation; Consulting Industry; United States

13 Nov 2007
Research & Ideas

Six Steps for Reinvigorating America

of opportunity, America could instead be closing it down—unless we create a positive agenda to renew the American spirit," she writes in the book's introduction. Kanter believes America at the start of the 21st century has lost its View Details

Keywords: by Sean Silverthorne

22 Aug 2018
Blog Post

The National Park Services: A Mini-Business with a Twist

My internship with the National Park Service has given me a unique perspective on park operations. In my view, each park unit (there are 417 in the U.S.!) runs like a mini-business, with a twist. Generally, each park has the following... View Details

Keywords: Nonprofit / Government

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Publications - Faculty & Research

United States ; North Carolina Citation Related Shipley, Lou, and Stacy Straaberg. "Teamworks: Tackling a Forecasting Fumble ." Harvard Business School Teaching Plan 825-003, October 2024. October 2024 Supplement Boba Fete Tea Shop –... View Details

02 Oct 2000
Research & Ideas

Networked Incubators: Hothouses of the New Economy

Business incubators are a booming industry. Offering office space, funding, and basic services to start-ups, these organizations have become the hottest way to nurture and grow fledgling businesses. But are incubators a fleeting... View Details

Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull

Article

Reclaim Your Commute: Getting To and From Work Doesn't Have to be Soul Crushing

By: Francesca Gino, Bradley Staats, Jon M. Jachimowicz, Julia J. Lee and Jochen I. Menges

Every day, millions of people around the world face long commutes to work. In the United States alone, approximately 25 million workers spend more than 90 minutes each day getting to and from their jobs. And yet few people enjoy their commutes. This distaste for... View Details

Keywords: Commuting; Welfare; Attitudes; Satisfaction; Performance Productivity

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Article

Should Business Have Human Rights Obligations?

By: Nien-he Hsieh

Businesses and their managers are increasingly called upon to take on human rights obligations. Focusing on the case of multinational enterprises (MNEs), the paper argues we have reason to reject assigning human rights obligations to business enterprises and their... View Details

Keywords: Human Rights; Ruggie Principles; Corporate Responsibility; Multinationals; Rights; Multinational Firms and Management; Corporate Social Responsibility and Impact