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- All HBS Web (750)
- Faculty Publications (80)
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- 21 Mar 2017
- First Look
First Look at New Research, March 21
with high-level C-suite executives and several functions together, both from inside and outside the firm. We use these data to study the correlation between CEO behavior and firm performance within the framework of a firm-CEO assignment... View Details
Keywords: Sean Silverthorne
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
not commercialize the innovations. It was Steve Jobs and his Apple team that saw the possibilities during visits in 1979 and made them the cornerstone of the Macintosh. In other words, while Xerox may have invented many wonderful things,... View Details
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
year filled with fast-moving developments in generative AI, the incorporation of the tools into search and shopping functions sheds light on just how powerful AI-enhanced search engines like Microsoft Bing could become. For instance,... View Details
- 29 May 2014
- Research & Ideas
Research Symposium 2014
intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to foster a workplace culture of open communication in her... View Details
- 21 Dec 2010
- First Look
First Look: December 21
response to unexpected endogenous or exogenous threats to meeting work goals. Managers employed two distinct forms of redundant communication to mobilize team members toward mitigating potentially threatening discrepant events—unforeseen... View Details
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
ultimately a cross-functional issue that involves how other functions in the firm interact with sales. Third, and I want to emphasize this, aligning strategy and sales is ultimately a leadership issue, not just a sales or strategy issue.... View Details
- 01 Sep 2009
- First Look
First Look: September 1
experience yields improved performance. Experience, however, can take many forms. Building on recent studies on learning in operations, we distinguish between repetition of task (i.e., prior experience with the task) and repetition of interaction (i.e., prior... View Details
Keywords: Martha Lagace
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
Chinese national, and deliver it to him in person. Recalls Klump, "I had achieved success, was enjoying rapid promotions, and worked well with my manager. When it came time for him to receive feedback, he encouraged direct communication from all View Details
Keywords: by Garry Emmons
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
solution for B2B CRM, or would a stripped down, more functional UI produce more efficiency for the customers who interacted with the bot? Historically, HubSpot had “practiced what it preached,” using its own products to build its... View Details
Keywords: Dina Gerdeman
- 02 Apr 2013
- First Look
First Look: April 2
simply using subnational cases to generate or test theories about Chinese politics; instead, they propose that subnational political economies in China are a function of endogenous change rather than a reaction to national priorities.... View Details
Keywords: Sean Silverthorne
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
concluding section. Global companies will need to organize cross-functional value capture teams focused on appropriating value from their know-how and reputation by combining different institutional, market, and nonmarket tools, depending... View Details
Keywords: Sean Silverthorne
- 24 Oct 2006
- First Look
First Look: October 24, 2006
Working PapersManaging Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning Authors:Rogelio Oliva and Noel Watson Abstract To date, little research has been done on managing the... View Details
Keywords: Sean Silverthorne
- 16 Nov 1999
- Lessons from the Classroom
Leading Change and Organizational Renewal
manager to the corporate officer who might manage a portfolio of businesses. However, it is also appropriate for the functional manager who clearly is on a general management track. Tushman: Companies do gain by having multiple... View Details
Keywords: by Staff
- 26 Feb 2008
- First Look
First Look: February 26, 2008
codes in the treatment and control regions; these procedures have been developed by scholars in other fields to approximate datasets that would have resulted from random experimentation. Download the paper: http://www.hbs.edu/research/pdf/07-043.pdf View Details
Keywords: Martha Lagace
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting status updates from a team... View Details
Keywords: Dina Gerdeman
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
"Three-Party Exchanges: The Case of Executive Search Firms and the CEO Search," he describes how the function of search firms in CEO recruiting differs from the role they perform when recruiting executives at other levels. Given... View Details
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
move up-market, there may be increasing opportunities in sales, production, and other functional areas to leverage resources between the old and new businesses. The integrator can help facilitate this process, or a small View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 23 Nov 2010
- First Look
First Look: November 23
http://www.hbs.edu/research/pdf/11-048.pdf Regulating for Legitimacy: Consumer Credit Access in France and America Author: Gunnar Trumbull Abstract Theories of legitimate regulation have emphasized the role of governments either in fixing market failures to promote... View Details
Keywords: Sean Silverthorne
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
to crucial functional systems is not just a one-time task, but an ongoing process. This approach fosters a culture of continuous improvement and preparedness, ensuring that the company is always ready to respond to potential disruptions.... View Details
Keywords: by Hise Gibson and Anita Lynch
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
capitalists in the Valley function as an informal, close-knit guild. Today's employee may be tomorrow's boss; today's competitor, tomorrow's partner or acquisition. If you're an experienced, reputable member of the guild, you're entitled... View Details
Keywords: by Dorothy Leonard & Walter Swap