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  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • October 2020
  • Case

Michael Phelps: 'It's Okay to Not Be Okay'

By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time—the highs and lows,... View Details
Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London
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  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

great migration northward by African Americans, and the opening up of consumer capitalism." Women Take The Stage As Consumers Walker may have catered primarily to an African American clientele, yet her ideas and methods—such as View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • Web

Frequently Asked Questions - Research Computing Services

Help Frequently Asked Questions 13ms Accessing Our Services and Training Can I provide a research collaborator access to the HBSGrid? Non-HBS Collaborators of HBS faculty can gain access to the research computing grid by requesting a... View Details
  • Web

Capturing & Disseminating Video/Photography During Course Activities | About

participants achieve deeper understanding and realize personal growth. Consistent with the School’s community values, we all must work to create a learning environment of trust and mutual respect, free expression and inquiry, and a... View Details
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

training in leadership and management skills, such as supply chain management, interpersonal communication, and strategic planning. Yet these skills are important for the well-being of doctors and their colleagues and can mean the... View Details
Keywords: by Michael Blanding; Health
  • 02 Aug 2017
  • What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

anything less than excellence; treat everyone with respect; provide training and role models; and reinforce the right behaviors and hold people accountable for the wrong behaviors. David Wittenberg offered advice on measurement: “It’s... View Details
Keywords: by James Heskett
  • Blog

Is AI Coming for Your Job?

may have additional knowledge or context that the AI doesn't (e.g. that the AI hasn't been trained on, propriety knowledge, a better understanding of the specific task at hand, etc.). Another risk with these generative AI models is that... View Details
  • Web

6 Steps to Building a Better Workplace for Black Employees - Recruiting

Companies should train managers to root out racial bias from their hiring and recruitment processes. They should also invest in retaining black professionals, in part by reinforcing the message that race will not be a barrier to... View Details
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

examples the fact that few people pay to have their name not listed in the phone book and the popularity of "free" computers—where consumers get a computer in exchange for giving out personal information, agreeing to view ads,... View Details
Keywords: by Susan Young
  • 07 May 2012
  • Research & Ideas

The Art of Haggling

trainers, Wheeler says, explaining why the hard-boiled notion of "more for me, less for you" doesn't get any play in some classrooms. "Likewise, I'm not interested in training a bunch of used-car salesmen," adds... View Details
Keywords: by Katie Johnston
  • Web

Recommended Reading - Advancing Racial Equity

health through multiple social contexts, including neighborhoods, personal and family relationships, and the medical system. Black-white disparities in health, illness, and mortality have been widely documented, but most research has... View Details
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

When given the choice of whom to work with, people will pick one person over another for any number of reasons: the prestige of being associated with a star performer, for example, or the hope that spending time with a strategically... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

may work well when team sizes are small and there are limited personality conflicts." Ashutosh Tiwari, while questioning whether self-management could "prove its effectiveness in the long run," concluded that it might work... View Details
Keywords: by James Heskett
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

Finding and nurturing future leadership talent is a primary concern for most organizations. How can they identify top people, train them, and—here's the catch—retain them? And do so in the face of ever-increasing global challenges?... View Details
Keywords: by Martha Lagace
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

was becoming increasingly tough and more expensive. "While it’s an omnichannel buying world, it’s not a digital-eats-physical world, and that has implications." Another element is training and development. Companies, on average, spend... View Details
Keywords: by Kristen Senz
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • 30 Aug 2018
  • Blog Post

My Difficult Decision to Leave Google for HBS

opportunity to solve the real issues faced by case protagonists through hundreds of repetitions. Debating these issues as a section—and noting that my “great” analysis often fell short—helped me recognize personal blind spots. It also... View Details
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

think? Original Article In recent weeks, I have encountered several situations in which senior managers and investors of all ages have said, "(name) is a really sharp person with a good MBA, but (he or she) just doesn't have street... View Details
Keywords: by James Heskett
  • 01 Sep 2023
  • News

Alumni and Faculty Books

dysfunctional patterns from the past? How can I live more fully in the present? How do I create my desired future? Author Landon Carter shares his experience of what works in his more than 50 years of being on the path, and what has worked for many of the 70,000 people... View Details